100 East 118 Street,

Manhattan, NY 10035

The building has great lighting and central air a live in super and security and a laundry room and community room. Also a 2 way intercom service for residents to speak with security. Fresh food box services every Tuesday for food on site as well. Computer access on c level as well

Only one guard on duty at all times so if they go to the bathroom you have to wait to be let in to see anyone. this building is mixed population so it’s supportive housing for people from the shelter and then community tenants. Due to the population being mixed so many people who need services and attention don’t get it. People are dying in here and abusing drugs all while the building encourages needle exchanges instead of substance abuse services to stop the use. The walls are super thin so you can hear everyone’s business and when they plug or unplug anything. Phone conversations as well. The building has intercom services but this also is faulty because you can’t just come in and page a unit and have them buzz you in it only allows you to call security and for security to call you. The rent is really high and they only have studio units but have several families inside the building. The building is 7 years old but just 2 years ago the landlord gave the front door key fob to all the tenants. Previously if you weren’t a community tenant security had to let you into your own building. So at least they no longer discriminate against the remnants they chose to allow live in the building. We were told we would have access to the community room and to a bike storage room but that is false you can only use the community room if you are apart of a even the social services department has going on or your are a community tenant and can just have baby showers without any issue. The building also states that there is a garden present and there isn’t it’s 2 square plots of dirt surrounded by concrete that tenants grow things in. But due to people throwing used needles out the window and bottles of alcohol I don’t recommend eating anything you grow in the back yard. Also the window don’t open in the traditional way. They are more like office windows that pjs open at the bottom and not slide up and down so it makes it very hard when the central air isn’t working to get any actual air in the unit. It has been broken several times and box fans were provided to tenant’s on the condition that when the air is fixed you return the fans. For the supportive services they are only really for people who are seniors or have mental or physical disabilities. The services is them providing food bags and asking you how you feel every week but no actual help on how to secure an apartment that isn’t in supportive housing like they did previously.

Actually visit your building and meet with your tenants. Actually watch your cameras and resolve issues with problem tenants.

It's better than being homeless

Drugs everywhere. Tenants are selling all types of drugs and there guest get banned so they stand outside and tell at the window to complete drug sales. There is a repeat firestarter still living in the building putting everyone at risk of homelessness and this is a supportive housing building no one is checking in on her making sure she can properly prepare meals for herself or have a meal service set up sounds like unsupportive housing to me. The super knows who is selling drugs in the building because he buys the drugs from the tenants. He is often being ridiculously rude to tenants security and postal workers and nothing happens to him. He has gotten into several physical altercations with tenants and is still allowed to work here. It takes the super and 3 workers to change a light bulb so work orders are backed up. There is a listing of people who signed up for assistance with getting a bed for health reasons and the building has yet to provide them. Tenants are being discriminated against because they came from a shelter and do not have access to the keys to get into the lobby and can only enter the building by being buzzed in by security who was told to us was 24/7 but if they have to leave to the rest room the booth is left unattended because they only have one guard on duty at a time. Whistle blower staff here gets fired and punished and yet the program never improves. There is supposed to be services here such as employment and housing and that's not true. They have no connections with any companys so it's literally just a person to sit down with you and do a resume and watch you apply for jobs onna computer. There is no housing help so having advertised this building as having support is a false statement. Social services prior to covid were not providing services just making sure you sign on the dotted line every week or so to keep out of trouble. Leasing and compliance is onsite but are never told when people are behind on there rent instead the company has someone knock on your door and as soon as you open it they throw the paper work thru the door and run off. Going to leasing and compliance to get answers is a waiting process because they have no idea beforehand on when rent was unpaid by social services often endeding up in tenants being taken to housing court over matters that could have been solved if the management actually was onto of payments onna month to month basis instead of letting it stack up to the point where tenants are unable to pay. Several deaths and overdoses in a building that's supposed to meet with tenants weekly shows that staff isn't holding up to there end of the deal.

Actually manage the property. Train your staff properly and provide sensitivity training if your going to house people and call this supportive housing actually meet with the people and see if the program is working for them. Stop discriminating against tenants you decided to house from shelters and provide them keys so they can have access to the place there supposed to call home.