Greenetree Management

23 Properties

531 Units

Violations

A violation is issued to a building when a city inspector from NYC's Department of Housing Preservation and Development validates and confirms a complaint made to 311. The violations listed below are open violations that have yet to be addressed or have not been confirmed as resolved by the city.
This owner/manager has a total of 72 violations which is 0.13 violations per unit for their entire portfolio.
That is better than the city average, which is 0.59 violations per unit.
Non-hazardous
29Class A
Non-Hazardous violations (i.e. no peephole on a door, or no street # on the building)
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Hazardous
40Class B
Hazardous violations (i.e. smoke detector issues, inadequate lighting)
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Immediately-hazardous
3Class C
Immediately Hazardous (i.e. rodents, inadequate heat or hot water)
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Approval DateDescriptionCurrent Status
2022-03-10(a) � hmc:file annual bedbug report in accordance with hpd rule as described on the back of this notice of violation or as described on hpd?s website, www.nyc.gov\hpd, search bed bugs.Nov sent out
2022-03-08(a) � hmc:file annual bedbug report in accordance with hpd rule as described on the back of this notice of violation or as described on hpd?s website, www.nyc.gov\hpd, search bed bugs.Nov sent out
2022-02-16(a) � hmc:file annual bedbug report in accordance with hpd rule as described on the back of this notice of violation or as described on hpd?s website, www.nyc.gov\hpd, search bed bugs.Nov sent out
2022-02-16(a) � hmc:file annual bedbug report in accordance with hpd rule as described on the back of this notice of violation or as described on hpd?s website, www.nyc.gov\hpd, search bed bugs.Nov sent out
2022-02-15(a) � hmc:file annual bedbug report in accordance with hpd rule as described on the back of this notice of violation or as described on hpd?s website, www.nyc.gov\hpd, search bed bugs.Nov sent out
2022-01-16Section 27-2013 adm code paint with light colored paint to the satisfaction of this department ceiling and south wall at public hall, 5th storyNov sent out
2021-09-05Section 27-2013 adm code paint with light colored paint to the satisfaction of this department at ceiling at public hall, 5th storyNov sent out
2021-09-05Section 27-2005 adm code refit door at public hall stairs, 3rd storyNov sent out
2021-09-05Section 27-2005 adm code properly repair with similar material the broken or defective fire retardent material at ceiling at public hall, 5th storyNov sent out
2021-08-23Section 53, 187, 231 m/d law and department rules and regulations. provide a shoe properly secured to bottom of string of dropladder west stack at building front at fire escapeNov sent out
2021-08-23Section 27-2013 adm code paint with light colored paint to the satisfaction of this department at ceiling and south wall at public hall, 5th storyNov sent out
2021-07-13Section 27-2013 adm code paint with light colored paint to the satisfaction of this department the celing and south wall at public hall, 5th storyNov sent out
2021-04-21Section 27-2053 adm code post sign on wall of entrance story bearing name, address including apartment number if any, and telephone number of superintendent, janitor or housekeeper. at public hall, 1st storyNov sent out
2021-04-20(a) � hmc:file annual bedbug report in accordance with hpd rule as described on the back of this notice of violation or as described on hpd?s website, www.nyc.gov\hpd, search bed bugs.Nov sent out
2021-04-19Section 300 m/d law file plans and application and legalize the following alteration or restore to the legal condition existing prior to the making of said alteration 3rd window from east at north wall, 6th story at center court made smaller compromising adequate light & ventilation for apartment.Nov sent out
2021-04-16(a) � hmc:file annual bedbug report in accordance with hpd rule as described on the back of this notice of violation or as described on hpd?s website, www.nyc.gov\hpd, search bed bugs.Nov sent out
2021-04-01(a) � hmc:file annual bedbug report in accordance with hpd rule as described on the back of this notice of violation or as described on hpd?s website, www.nyc.gov\hpd, search bed bugs.Nov sent out
2021-04-01(a) � hmc:file annual bedbug report in accordance with hpd rule as described on the back of this notice of violation or as described on hpd?s website, www.nyc.gov\hpd, search bed bugs.Nov sent out
2021-04-01(a) � hmc:file annual bedbug report in accordance with hpd rule as described on the back of this notice of violation or as described on hpd?s website, www.nyc.gov\hpd, search bed bugs.Nov sent out
2019-04-20Section 27-2005 adm code replace with new the missing caps or covers at west wall electrical outlets at public hall, 3rd storyNot complied with
2019-04-20Section 27-2005 adm code replace with new the missing caps or covers at west wall electrical outlets at public hall, 2nd storyNot complied with
2019-04-20Section 27-2005 adm code replace with new the missing caps or covers at west wall electrical outlets at public hall, 4th storyNot complied with
2019-04-20Section 27-2053 adm code post sign on wall of entrance story bearing name, address including apartment number if any, and telephone number of superintendent, janitor or housekeeper. at public hall, 1st storyNot complied with
2019-04-15Section 27-2005 adm code replace with new the missing caps or covers at all walls at electrical outlets at public hall, 1st storyNot complied with
2018-08-02Section 27-2013 adm code paint with light colored paint to the satisfaction of this department the ceiling at public hall, 5th storyNot complied with
2017-09-07Section 27-2048 adm code paint or post a sign indicating floors at public halls, all stories.First no access to re- inspect violation
2017-01-18Section 27-2005 adm code properly repair the broken or defective intercom system located at apt 4b, 4th story, 4th apartment from west at northFirst no access to re- inspect violation
2016-12-31Section 27-2013 adm code paint with light colored paint to the satisfaction of this department at ceiling and north wall in the 3rd room from north located at apt 5e, 5th story, 1st apartment from west at northFirst no access to re- inspect violation
2016-12-31Section 27-2013 adm code paint with light colored paint to the satisfaction of this department at ceiling in the private hallway located at apt 5e, 5th story, 1st apartment from west at northFirst no access to re- inspect violation

Properties (23)

Building Ratings

Water Pressure
Cleanliness
Pest Control
Heat
Noise Levels
Owner Responsiveness
Neighbors
Garbage Management

Renter Recommendations

60% of renters recommend this building

60% of renters approve of this owner

Rents and Deposits

95% of renters received their security deposits back
It HAS NOT been reported if this building accepts electronic rent payments.

Reviews

Nice place to live

Former Tenant
Pros:
Very clean and updated apartments
Cons:
Very expensive and small
Advice to owner:
Lower the rent, turnover rate of apartments is high
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Its small but ok

Former Tenant
Pros:
The location was ok, super was nice and responsive, management not so much, really by the book management
Cons:
5th floor walkup could not break lease without paying back free months rent
Advice to owner:
be more responsive
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its a great building

Former Tenant
Pros:
clean, equipped, well maintained. the super is friendly. easy rent payments.
Cons:
garbage rooms not cleaned often. the street is quite noisy if your unit is facing it. the media room is full with someone's personal stuff so it cannot be used.
Advice to owner:
generally really pleased with the management.
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Worst management ever

Former Tenant
Pros:
- Laundry - Elevator - Live-in super
Cons:
- Management never responds
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All good except for heating

Former Tenant
Pros:
- clean - if you can track the super down, he will help you
Cons:
- impossible to get anyone who manages the property on the phone - IT IS FREEZING IN THE WINTER AND THEY DO NOTHING ABOUT IT
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More Pros Than Cons

Former Tenant
Pros:
Great Staff at the building!
Cons:
Hard to get a response from management
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Small but Cozy

Former Tenant
Pros:
Well managed, the super, Frank is very friendly and helpful!
Cons:
The apartment itself is very small
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Decent Apartment Building

Former Tenant
Pros:
Newly renovated kitchen, in unit washer/ dryer that SOMETIMES works, very quiet even with construction next door
Cons:
No view from any of the rooms (except a brick wall), A/C is not ideal, hallways are pretty dirty
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Love it here but hate the roaches

Former Tenant
Pros:
New, gym, doorman, right by the subway
Cons:
despite keeping an extremely clean home I seem to find roaches you’re around and have now started seeing mouse droppings. Even though I ask for the building to come spray I don’t feel like it’s getting any better. This is the one thing that I really can’t stand about this building and I’m not sure if other people have experienced it but I’m sure they have
Advice to owner:
figure out the pest problem
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Good apartment, bad management

Former Tenant
Pros:
Clean, easy commute, cozy. Great appliances, washer / dryer in unit. Great electrical, lots of outlets and power distribution (hard to trip a breaker) Good storage space.
Cons:
Bad management. Issues were never addressed on time, new super arrived during lease and had to communicate with them privately to have issues fixed. Some issues never fixed. Poor insulation, always cold In the winter.
Advice to owner:
Find some time to answer emails, update tenant portal, and help tenants with issues.
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Helpful

Great Apartment within LES

Former Tenant
Pros:
Very friendly and helpful doormen, great package delivery system, in unit washer/dryer, modern building with newly renovated units and gym, good soundproofing, excellent internet speed, good bang for your buck, great food nearby in Chinatown.
Cons:
Had rodent issues. Neighbors are mostly mid-20s so there is a bit of partying but the soundproofing is better than most apartments I’ve seen so not a huge deal. I prefer this neighborhood to Murray Hill by a mile but it’s still very young/rowdy.
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great building

Former Tenant
Pros:
very clean, minimal pest issues, great appliances
Cons:
even though it's a non-smoking building someone in the building definitely smokes
Advice to owner:
enforce the no-smoking policy
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Overpriced shoe box

Former Tenant
Pros:
Location was good, renovated apartment, helpful super.
Cons:
Cops/fire trucks/ambulances always getting stuck on block due to double parkers, Tap water was never cold, layout was awkward, place was small, walls are too thin, shower is super small, OVERPRICED.
Advice to owner:
Stop charging people 4 grand to live in a shithole
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Greentree Property Managers Are Awful!

Former Tenant
Pros:
None. I cant think of three words of positivity for this company.
Cons:
Don’t rent from Greentree. They are awful and force out tenants after each lease cycle so they gain raise rent more than if they resign leases with existing tenants. It’s a revolving door for them to earn profits.
Advice to owner:
Try some human decency. Also, when people request repairs… your refusing to resolve the issue or blatant disregard for tenant’s wellbeing should be reason enough for the city to shut you down. You’re awful.
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Beautiful Apartments Between Thin Walls

Former Tenant
Pros:
Virtual doorman is convenient. You can buzz people and packages in remotely. Units vary a lot, but mine had good light, nicely renovated kitchen, and big rooms. Beautiful hardwood floors. Laundry in the building.
Cons:
The apartment doors are hollow therefore ANY sound in the hallway comes in. Walls are also thin. Garbage room has a history of being absolutely disgusting, though the new super seems to have a better handle on it. Packages can get stolen. Airbnb frequently on the weekends. Ceilings have spots with recurring leaks when it rains. Oversized windows make installing an ac difficult. Some outlets dont work.
Advice to owner:
Maintenance at a detailed level, like doorknobs, crumbling paint, clean floors improves quality of life greatly. Install a garbage shoot on each floor. Bring back the package table.
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Nice Building, Poor Management

Former Tenant
Pros:
Location, cleanliness, modern layout and appliances.
Cons:
Management was very tough to work with when they would respond at all. Not helpful with most issues unless it was to put you in touch with a super.
Advice to owner:
I can’t say anymore, the building has changed hands since living there.
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Helpful

Ok building. Good neighborhood

Former Tenant
Pros:
Good location, brick walls
Cons:
Lobby needs updating
Advice to owner:
Renovate lobby & vestibule.
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Great location and water pressure

Former Tenant
Pros:
Water pressure, location, elevator, decent gym
Cons:
Gym is dirty. No outdoor space other than a dark area on ground level
Advice to owner:
Open up the roof
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Nice apartment and appliances

Former Tenant
Pros:
- New appliances - Fast responses by super to any problem - Clean, nice apartments
Cons:
- Heat in winter is touch and go
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Infested with mice!!! owners refuse to call exterminator

Former Tenant
Pros:
- close to the Q train that’s it
Cons:
- horrible owners - no pest control - no nighttime super incase of emergency’s. they literally tell to wait until the morning.
Advice to owner:
Treat tenants like actual people
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Helpful

Fine place to live

Former Tenant
Pros:
The super is really nice
Cons:
Small windows and bad/no ventilation in the bathrooms
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2nd flor walk up with rats, cockroaches, bugs

Former Tenant
Pros:
Clean, “renovated” apartment building in a nice neighborhood
Cons:
Floors super thin that creak. Neighbor who lived below us would complain all the time. We would walk normal. Even tip toeing wouldn’t do anything. We had rats everywhere and we were clean. They kept gnawing the same holes that were filled to keep them out. Weird green long bugs came from the holes and kitchen sink. Cockroaches came out of no where. It’s a shame. It was a nice building, small rooms but whoever did the construction and renovation did a poor job. There was also no real heater. Management did not care at all. Extremely rude people. Not human. Deprived us of our equal rights.
Advice to owner:
Be fair.
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Helpful

Great spot on the LES

Former Tenant
Pros:
Friendly staff, clean, newly renovated
Cons:
No roof deck
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Quiet & Nice super

Former Tenant
Pros:
I lived here in 2013-2014. The super was nice and responsive, the building well maintained.
Cons:
The apartment layout was quite odd.
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Overpriced but good

Former Tenant
Pros:
Roof access was great, nice little buzzer system out front so you didnt need the front door key
Cons:
When i was there I lived with 3 other people and we each were paying around $800…. 4 people paying $800 a month each for a tiny two bedroom??
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My family have been living here since the 1970's.

Former Tenant
Pros:
Close to train, to College, Fulton, Parks, Hipster Bars, everything.
Cons:
A little bit of noise from students.
Advice to owner:
Keep the good work.
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Do not live here

Former Tenant
Pros:
My unit had in-unit washer dryer
Cons:
This building was a renovated flip that converted normal size apartment into micro apartments with nice appliances. You could hear all your neighbors. My next door neighbor was an Airbnb
Advice to owner:
Be responsive to your tenants
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Clean & Renovated

Former Tenant
Pros:
Super was incredible & very friendly
Cons:
Our appliances often broke
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Horrible super & staff

Former Tenant
Pros:
Close to the Seaport
Cons:
The super is lazy, does not know how to fix things, and retaliates if you complain to management by spreading false rumors about you.
Advice to owner:
Get a more professional building management
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Good management but has every pest imaginable

Former Tenant
Pros:
Management is quick to respond and very easy to communicate with. Super is very nice and is very helpful. Door/buzzer is very easy with the ButterflyMX app.
Cons:
Water pressure needs attention. Music can be heard very easily. Additionally can hear tenants through walls to the point of being a nuisance
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Overall great experience

Former Tenant
Pros:
- The super is the sweetest person and is extremely responsive. He takes care of everything. - clean building - relatively noise free - nice appliances and apartments
Cons:
- building management takes a very long time to respond to anything
Advice to owner:
Respond to people faster but overall a great place to live
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Great building

Former Tenant
Pros:
Responsive super, courtyard, garbage is well-managed, good amenities
Cons:
Radiator heat can be finicky. A bit noisy.
Advice to owner:
Saed is a great super so give him a raise
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Mostly good experience, bad property manager

Former Tenant
Pros:
Updated fixtures as I lived in one of the renovated apartments.
Cons:
Property manager was unresponsive and also offered explanations that didn’t always make sense for situations such as heating delays and apartment improvements.
Advice to owner:
Be timely in responding to residents and ensure that heat is fixed promptly in winter when there are issues.
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The most awful place I’ve ever lived in

Former Tenant
Pros:
Floor looked new, 2nd floor walk up, good neighborhood
Cons:
All floors throughout building + hallways are thin. Tenants can hear everything. A lot of rats, cockroaches, and insects came in through hidden holes. We were always very clean people, never leaved food out, cleaned up, put things away. There wasn’t a heater when we first moved in. We kept arguing with management to install one because we were all FREEZING. UNACCEPTABLE. Some of our jewelry was stolen when we lived in the building. We don’t know by who—either management or handymen. Don’t trust anyone. Management doesn’t care about you or anyone. They don’t care about your well being. Normal average New Yorkers that need simple things like heat and help with removing rats and cockroaches. They don’t care.
Advice to owner:
Quit your job.
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Horrible Experience

Former Tenant
Pros:
Super was nice and around most of the time
Cons:
Consistent mice, water bugs, and no heat. We had to call 411 for the building to finally respond to emails and install some radiators. The unit was inhabitable for the price and they took some of our deposit just because there was a small stain in fridge we didn’t have time to wash off. It was a stupid reason to keep some of the deposit money.
Advice to owner:
Fix main issues to make it livable and listen to tenants.
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