Pros:
Initially this building checked all (c) openigloo the boxes: gorgeous rooftop, decent-sized (c) openigloo apartment with a good layout, (c) openigloo W/D in-unit, amenities, doorman, storage, (c) openigloo Fios, etc. The staff (c) openigloo is also great, especially Earl, (c) openigloo G, and Tamika. But unfortunately, (c) openigloo this building has been riddled (c) openigloo with problems since it opened (c) openigloo its doors.
Cons:
It has become abundantly clear (c) openigloo that the management doesn't care (c) openigloo about the safety of its (c) openigloo guests; it only cares about (c) openigloo saving money. They overestimated (c) openigloo the demand for a few (c) openigloo units with massive outdoor patios. (c) openigloo Since they can't find (c) openigloo tenants to pay the steep (c) openigloo rent for those units, it's (c) openigloo obvious they are having money (c) openigloo issues.
- Insufficient security: Back door (c) openigloo isn't monitored properly. There was (c) openigloo a double-shooting this summer. A (c) openigloo non-resident tailgated behind a resident (c) openigloo and shot two residents in (c) openigloo their apartment, who thankfully survived. (c) openigloo Management's short term solution was (c) openigloo to put a guard at (c) openigloo the back door, who was (c) openigloo often seen sleeping on the (c) openigloo job. Their long term solution (c) openigloo is to give the front (c) openigloo desk attendant a button they (c) openigloo can push to lock the (c) openigloo back door. The idea (c) openigloo that such a solution provides (c) openigloo sufficient security is not only (c) openigloo delusional, but categorically false and (c) openigloo insulting to our intelligence. (c) openigloo Only someone who has never (c) openigloo stepped foot in this building (c) openigloo or doesn't care about our (c) openigloo safety would think this is (c) openigloo sufficient. In reality, the front (c) openigloo desk attendant is far too (c) openigloo busy with guests and packages (c) openigloo to monitor the back door. (c) openigloo The back door is (c) openigloo also often broken and swings (c) openigloo wide open for at least (c) openigloo 5 seconds, which gives people (c) openigloo plenty of time to tailgate (c) openigloo a resident and enter the (c) openigloo building. There have already been (c) openigloo multiple sightings of delivery people (c) openigloo sneaking in since the security (c) openigloo guard was removed.
- Management doesn't (c) openigloo proactively communicate important building updates (c) openigloo to tenants, they ignore tenants' (c) openigloo messages, and ignored tenants' requests (c) openigloo for a town hall meeting (c) openigloo after the double shooting.
- There (c) openigloo were also two shootings on (c) openigloo this block since the building (c) openigloo opened: one at the community (c) openigloo center and one at the (c) openigloo Sakeer bodega next door.
- The (c) openigloo building has 3 elevators and (c) openigloo all 3 are never working (c) openigloo at the same time. The (c) openigloo lobby can fill up with (c) openigloo 20+ people waiting 10+ minutes (c) openigloo for an elevator during rush (c) openigloo hour.
- Not maintained like a (c) openigloo luxury building: halls on each (c) openigloo floor are only vacuumed 1x/month (c) openigloo and debris is left on (c) openigloo the floor for weeks. Also, (c) openigloo there is no AC in (c) openigloo the halls on each floor.
- (c) openigloo The Major Owens Community Center (c) openigloo next door has loud parties (c) openigloo that go beyond quiet hours (c) openigloo where the sound reverberates across (c) openigloo the entire interior of the (c) openigloo building keeping residents up until (c) openigloo 1:30am. Management does nothing (c) openigloo to protect the residents from (c) openigloo this, even though they manage (c) openigloo both buildings.
- The units themselves (c) openigloo are made from cheap materials (c) openigloo that break
- They are constantly (c) openigloo trying to get the trash (c) openigloo situation under control and multiple (c) openigloo tenants have seen roaches already
- (c) openigloo Management botched the payment set-up (c) openigloo with the electric company, which (c) openigloo meant tenants didn't receive bills (c) openigloo for months. When they (c) openigloo finally set it up, tenants (c) openigloo received multiple bills due within (c) openigloo the same month. This happened (c) openigloo during the expensive months of (c) openigloo summer, which meant tenants were (c) openigloo expected to pay $600+ worth (c) openigloo of bills within one month (c) openigloo due to lack of competency (c) openigloo of management.
Advice to owner:
Fix these issues and this could actually be a nice building. Actually care about the tenants, listen to them, treat them with respect. Hire more staff for the entire building in all departments.