Not bad save for a few kinks
Pros
In unit laundry and dishwasher, maintenance has always been relatively responsive (do have to reach out to them on multiple channels though), LL usually responses within a day or two on requests and questions. There is a free exterminator who comes every month. Garbage management was good. Rooms facing the inside/alley have great noise reduction.
Cons
Heating was a mess at times. In the winter the boiler broke probably 5 times leaving us with no heat, and it would take a day to fix. Then the heat would be on really high at times or when the outdoor temp was at 60+ which made it super hot inside with no way to turn it off. No doorman or mailroom protection - not a huge issue but had one package stolen. Towards the end we had a roach problem probably because of people moving in and out, told maintenance and they ignored us
Advice to the owners
Figure out the boiler/hearing issue, this was the only thing besides non-controllable factors that made me want to move
i liked living here
Pros
good location, noise isn't bad but it is close to the fire department/hospital so sometimes there are sirens, pretty communicative property owners, pretty clean
Cons
sometimes heating got a little annoying - either very hot or stopped working, but management worked on it quickly