515w West 52 Street,

Manhattan, NY 10019

Vast majority of staff is excellent - extremely prompt, effective, and polite. Building interiors are kept clean, service requests are handled swiftly, units themselves are functional and neat if not the most modern. Amenities are also reliably available and clean.

Staff seems to have more leeway than typical - almost always used to better serve tenants but often see odd, sometimes even punitive, behavior. In particular, a very expensive book shipped to me by a client was supposedly returned to sender because the building requires that the listed recipient is a leaseholder. In this case, I was the leaseholder and package recipient; the concierge on duty confused billing address and shipping address. Plus, there was no record of the return shipment, so I was out thousands of dollars and had my work interrupted. In the very rare cases this happened before or since, other staff have kept the packages (ie looked out for the interest of the tenant...) but reminded me of the policy given. Additionally, the areas near and approaching the entrances are often crowded with groups smoking, playing very loud music on large speakers, blocking paths with their electric scooters / bikes / mopeds / etc, and generally being disruptive. These groups range from local kids mostly minding their business to clearly unstable looking individuals that antagonize and intimidate passersby. Family and friends that visit, especially my sister, mother, any women, have complained to me that they catcall and much more, making them feel unsafe.

Please reign in your staff just a tad, especially on reckless decisions around shipments

Clean, very responsive maintenance, can’t hear your neighbors, great block, amazing views, close to the pier, etc.

The gym should be free

Nice staff, great amenities

Occasional night time pest- more frequent towards last month

The apartment was great, no issues whatsoever.

The closet had no shelf and no light.

I feel the above is an upgrade that the management should consider

+ Good location for first time New Yorkers + Great views + Helpful management company and front desk

- Noise from neighbors from below apartment and across the hall - persistent issue - Walk to subway not very close

Be more strict on clamping down on very loud noise violations

The ability to see the 4th of July fireworks really well from the top of the building.

Communal ventilation meant the young neighbors that vomit in the carpeted hallway and smoke weed from the floor above I can smell it in my unit

Good maintenance and nice amenities

Security isn’t the best

Great service from all maintenance staff, great views and amenities

A little far from the subway

Amazing views and far enough away from the craziness but still close when you need a good night out in the city

The people that gather in the street more on the weekends making unnecessary noise.

More residential get togethers

Friendly staff. Great concierges.

Units feel older than they supposedly are. Had a pretty bad pest issue within the first few weeks of living here. That spoils the entire experience.