Vanguard Investors Ltd

The location is amazing and the building is maintained fairly well and has responsive management.

The building is older so expect frequent repairs

Never saw any bugs except in trash room

Loud neighbors who throw parties a lot
Heat and air ends up costing a lot of money

Nice neighbors and good management

The heat is very expensive due to poor window insulation

Good storage, exposed brick, high ceilings, laundry in building.

No amenities, small stairs so hard to to move in and out, outdated kitchen appliances.

None.

Quiet building with an attentive management and staff

Neighbors are a bath house and can be noisy

Upgrade common areas

Clean building
Quiet within the building
Nice super
Responsive if you have something to report
Fair management
Have good heat and hot water (besides typical nyc problems)

Not always the quickest in getting things fixed. But they try.
Neighboring businesses can be loud.
Laundry room is not great - machines often don't work.

Please fix the laundry machines. Otherwise, I like it here.

- beautiful neighborhood (close to pier 17, BK bridge, oculus, WTC, and cute restaurants & shops, cobble stone street)
- safe neighborhood (well lit streets and security for seaport made me feel comfortable walking home at night)
- prime location/easy access to all of NYC (subways: A,C,2,3,4,5,J at Fulton and BK bridge/city hall stations; Ferry: Pier 11 easy access to BK and Jersey; PATH trains and yellow subway line are also at oculus which isn't too far)
- large rooms and lots of space (all of us have a desk, queen/full bed, and dressers in our rooms)
- lots of storage! (common area has 3 storage closets and each room has a closet the length of the wall. I've seen other units and it seems to be the same)
- Pet friendly!
- I rarely see any bugs/cockroaches. The exterminator is reliable
- quiet streets (I'm in a unit that doesn't face the street so I can't speak to that, but all bars/restaurants close relatively early for NYC and it's cobble stone streets so it's a quiet neighborhood, fairly residential)
- maintenance requests are usually filled same day or the next day
- recently switched to a virtual platform for submitting requests and paying rent (for 2 out of my 4 years here it was payment by check only, but that changed in COVID times to electronic payment)
- grocery store is super walkable

- the bathroom in our particular unit does not have a window or vent so we do get some mold on the ceiling. I know other units do have bathroom vents.
- the water pressure isn't great
- it's an old building so the plumber always tells us that the pipes are too small, which means that the shower drain can get clogged easily (especially with 3 girls). The property manager and plumber are usually quick to stop by and fix it though and they never seem annoyed when we request it
- there are a lot of rats scurrying around the neighborhood at night because we are by the water and the restaurants leave garbage bags on the street.. and it's NYC
- in my 4 years here, I've seen 3 mice total in the unit
- no bodega, but there's a bougie little shop and a duane reade near by
- communication is done through the virtual portal, property managers and office managers. It can be tricky at times because you are never really speaking directly to the landlord. If you want to negotiate or talk with the landlord, it has to be through office managers.
- tenant pays for heat, hot water, gas, and electric, which gets pricey. We've had ConEd bills that are over $200 dollars/month.

- make sure all units have vents in the bathroom
- keep an electronic portal for payment and requests
- keep the application process electronic

Responsive to requests most of the time

We Flooding issues as did a lot of my

Walter the porter is very kind.

God bed bugs, there was no hot water for 5 weeks, and it flooded and there was 12 inches of water

Building is always clean. Management takes good care of the building and are very responsive.

Neighboring buildings can be loud sometimes

Keep up the good work!