Two year tenant review
Pros
The apt has in unit washer and dryer and has been renovated but does have some brick wall exposure.
Cons
The building went into commercial foreclosure. The receiver - Tri-Hill Management - is not responsive. There have been water leaks in multiple apts and the management has dragged their feel to respond. There has also been issues of growth appearing in the building. The building also deals with poor insulation, particularly on the exposed brick walls. And, at one point, we had an unhoused person squatting in the basement. The receiver, Tri-Hill, did not answer our request to address this issue.
Advice to the owners
There needs to be better attention to maintenance issues, day to day issues like trash and clearing snow. And tenants need a relabel way to reach the property manger, voice mails and emails need to be answered in a timely manner.
the Super and Property Management should be in JAIL
Pros
The community of residents is great, the finishes in the apartments are nice, the appliances are great and the layouts of the apartments are very spacious and unique compared to most others available in the area.
Cons
Both the super and the property management are entirely inept. They are unresponsive to serious maintenance requests. In the one year I've lived there we've been out of hot water several times, our AC was broken for MONTHS, and the elevator dropped with someone inside it 4 stories. It took them over a month to fix the elevator and everyone had to take the stairs up as many as 7 flights. The boiler is constantly leaking into the 7th floor apartments and the entire building is riddled with water damage from improper drainage of AC units and mold from none of the bathrooms having exhaust fans. Most of us have had leaking ceilings for months and nobody cares. They keep telling us they will fix things and then never do, or fix things in a shoddy way where the issue reappears quickly. The management is truly atrocious and they do not care if the living environment is unsafe for residents. They do not know how to do their jobs properly, or simply don't care to. In an effort to make things right, they told all of us we would be getting rent credits that they NEVER issued. Seriously, the units here may look good but DO NOT LIVE HERE. The only thing the building owners and management care about is making money. They want people to have a bad experience living here so they will move out quickly and management will be able to raise the rents again. Mark my words you will see a major lawsuit against these people for the insane negligence they have exhibited at this property.
Advice to the owners
Fire Livingston Management and find new people to maintain your building. They are putting these residents in unsafe, unlawful, and unfair situations. These residents are not making unreasonable requests asking for their ceilings to stop leaking, for mold to be properly addressed, for the amenities we all pay for to be safe and properly maintained. Do better,
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