Summarized from anonymous rental reviews on openigloo.
Tenant reviews of buildings managed by KEREN STAR MANAGEMENT reveal a mixed experience. Positives include modern apartments with good layouts, responsive management in some locations, clean units, and decent neighborhoods.However, several renters report persistent issues with unresponsive or slow management, poor garbage and pest control, and problematic neighbors. Noise concerns and safety worries in certain areas also emerge. Notably, multiple reports mention harassment by live-in supers and poor handling of tenant disputes. Some tenants cite unfair deposit practices and steep rent/utilities. Overall, expect variable management quality, with some buildings well-maintained but others plagued by neglect and inadequate tenant support.
The average number of violations per unit for this owner/associates across their portfolio is better than the city.
BUILDING AVERAGE:
0.39 violations per unit
NEW YORK CITY AVERAGE:
0.81 violation per unit
Non-hazardous
24
class A
i.e. no peephole on a door, or no street # on the building, unlawful keeping of animals
MOST RECENT:
Apr 05, 2015: section 26-1103 admin. code: post and maintain a proper notice on wall of the entrance story in english and spanish on the availability of the agency?s housing information guide. a sample notice can be found at www.nyc.gov/hpd. at public hall
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Hazardous
4
class B
i.e. smoke detector issues, inadequate lighting, no lighting for stairways
MOST RECENT:
Jun 28, 2019: § 27-2046.1 hmc: repair or replace the carbon monoxide detecting device(s). : missing in the entire apartment located at apt 2, 2nd story, apartment at east
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Immediately hazardous
2
class C
i.e. rodents, pest, mold, inadequate heat or hot water, defective building parts
MOST RECENT:
Apr 05, 2015: section 27-2033 adm code post notice, in form approved by the department, stating the name and location of the person designated by the owner to have key to buildings heating system ... at public hall, 1st story
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Missing information/filings
19
class I
Missing or non-compliant with administrative information orders or filings
MOST RECENT:
Nov 24, 2025: §27-2107 adm code owner failed to file a valid registration statement with the department as required by adm code §27-2097 and is therefore subject to civil penalties, prohibited from certifying violations, and denied the right to recover possession of premises for nonpayment of rent until a valid registration statement is filed.
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All Properties Associated with Keren Star Management
Williamsburg
808 Driggs Avenue, Brooklyn, NY 11211
30 Units • 6 Floors
3.6(2)
Rent Stabilized Units: Yes
Good Cause Eviction: Yes
Evictions: 0
Litigation History: Yes
1 Year Bedbug History: No
Williamsburg
136 Lynch Street, Brooklyn, NY 11206
6 Units • 4 Floors
0(0)
Rent Stabilized Units: Unknown
Good Cause Eviction: Yes
Evictions: 0
Litigation History: Yes
1 Year Bedbug History: No
Stuyvesant Heights
886 Jefferson Avenue, Brooklyn, NY 11221
6 Units • 3 Floors
0(0)
Rent Stabilized Units: Unknown
Good Cause Eviction: Yes
Evictions: 0
Litigation History: Yes
1 Year Bedbug History: No
Bedford-Stuyvesant
370 Throop Avenue, Brooklyn, NY 11221
6 Units • 4 Floors
3.9(2)
Rent Stabilized Units: Unknown
Evictions: 1
Litigation History: No
1 Year Bedbug History: No
Reviews (20)
3.38 stars
3 days ago
Ok place, neighbors are luck based
Former Tenant
Pros:
- sizeable lot and decent apartment layout - generally decent interior conditions from a structural pov - new appliances
Cons:
- bathroom has a bunch of water damage on the door - neighbors/roommates by the rental companies are bad - high school kids from across the street are constantly fighting at 7am, being extremely loud and obnoxious and leave trash all over the building.
Advice to owner:
Get the high school to better control kids
2.25 stars
10 months ago
Awful management. Expensive utilities.
Former Tenant
Pros:
Good neighbors. Lots of sunlight.
Cons:
Terrible management. Utilities averreged about $700/mo.
Advice to owner:
Be better.
3.88 stars
Over 1 year ago
Horrible Move Out Experience
Former Tenant
Pros:
Clean, cheap but newly renovated units, quite
Cons:
Scammed out of security deposit for false claims on condition we left the apartment.
4.5 stars
Over 1 year ago
Overall a good experience. would definitely rent from them again
Former Tenant
Pros:
Quick and nice landlord, fairly responsive for maintenance stuff, not many issues
Cons:
very loud neighbors downstairs, no bike room
4.25 stars
Over 1 year ago
great apartment, good neighborhood
Former Tenant
Pros:
never seen so much as an ant, definitely no rats or roaches ever.
Cons:
the walls are very thick, so there’s privacy in that way, but the floors are super thin and you can sometimes hear conversations above or below you from your neighbors.
4.62 stars
Over 2 years ago
Good for first timers
Former Tenant
Pros:
Wasn't super expensive
Cons:
Nothing stood out. Pretty bare bones.
4.38 stars
Over 3 years ago
Cute
Former Tenant
Pros:
Good space light and distribution
Cons:
A lot of noise
Advice to owner:
Keep clean :)
3 stars
Over 3 years ago
Mostly OK with a few issues
Former Tenant
Pros:
Noise is mostly kept out of the apartment, large windows that let in lots of light, high ceilings
Cons:
Construction work of this building was shoddy in places with floorboards not lining up and leaving large gaps. Holes between the floor and trim let in bugs. Kitchen and bathroom finishes and doorbell intercom are of poor quality.
Advice to owner:
Fix the floors, install higher quality doorbell system, fill in all holes in floor
2 stars
Over 3 years ago
You get what you pay for
Former Tenant
Pros:
The neighbors and area
Cons:
The owner and rodents
Advice to owner:
Be nice to your tenants
4.5 stars
Over 3 years ago
Best for young roomies
Former Tenant
Pros:
Good neighborhood for being solid in Brooklyn.
Cons:
Night are relatively dangerous. G train runs always late and packed.
Advice to owner:
Property is wonderful, clean, and neat.
5 stars
Over 3 years ago
Nice, clean building with tall ceilings
Former Tenant
Pros:
Tall ceilings, laundry on each floor (except the first floor), good atmosphere
Cons:
The rooftop could be made more pleasant, and there is no daylight in the living room in some units
3 stars
Over 3 years ago
Management is really unresponsive
Former Tenant
Pros:
Good garbage collection system. Super friendly and helpful super. New appliances. Clean.
Cons:
Really unresponsive management. Management has an attitude. I don’t know who the landlord is. Neighbor’s are incredibly loud, building not sound proof at all.
5 stars
Over 4 years ago
I miss living here
Former Tenant
Pros:
The building is great, the management company is really responsive and helped us out with anything we needed. The location is really good (right by a Walgreens, the Brooklyn Harvest supermarket, and a bunch of places on Grand.) Easy commute to the city too. I only moved out because my roommates had to move out and I found a place with a friend. Really regret it though!! I should’ve kept this gem.
Cons:
None, really. I remember the garbage door not working very well sometimes.
Advice to owner:
Nothing. I was very happy there.
3.88 stars
Over 4 years ago
A good find
Former Tenant
Pros:
Clean, attentive owner
Cons:
Rushed application process
Advice to owner:
Be more transparent
3.5 stars
Over 4 years ago
Inassume these people are crooks.
Former Tenant
Pros:
Central air conditioning.
Cons:
Evicted everyone, living in an empty building for over a year and still nickel and diming every late fee, won’t approve a single new tenant to our co-lease, rent too high, neighborhood is dangerous as hell, seem like they’ll invent some BS reason to not return our deposits.
Advice to owner:
Lower your rent dramatically. This is not a safe neighborhood and this is not a nice building.
3.88 stars
Over 4 years ago
Enjoyed my time here
Former Tenant
Pros:
Gorgeous buildings—was only the second tenant in my apartment—with stainless steel appliances, tall ceilings and around the corner from the L
Cons:
Neighbors can be really loud and obnoxious at times, but it’s a younger crowd typically and you kind of expect it. As a single young woman, I was creepily approached and borderline sexually harassed by the maintenance man who I believe then became the super. His name is Noel—stay away from him.
Advice to owner:
Fire Noel. He’s a danger to women.
4.12 stars
Over 4 years ago
Good place mediocre managment
Former Tenant
Pros:
Good apartments, nice yard and space
Cons:
management was slow and did not fix problems as they arose
3 stars
Over 4 years ago
Dehumanizing Tenants During the Pandemic
Former Tenant
Pros:
Washer/dryer in unit, spacious rooms, modern fixtures
Cons:
Inhuman treatment of tenants during the pandemic. Three out of four roommates were unemployed for months and, following the governor’s guidelines, we used our security deposit to cover one month’s rent when our savings were depleted. We even sent a timeline of deposit repayment over the next months. The landlord retaliated by refusing to renew our lease, despite the fact that two roommates had been living there for years and we had never been late with rent, even through the worst of the pandemic. They ignored our attempts at communication and kicked us out without any qualms. We were left scrambling for a new place to live in the middle of a pandemic. The managers of this building are horrible people and they treated us like something less than human. Never ever lease with this company. They do not care about
Advice to owner:
You lost excellent long-term tenants because of your greed and lack of compassion. You left us homeless in the middle of a humanitarian and economic crisis after we had depleted our savings paying you on time—despite our every attempt to find a working solution that benefitted both parties. Find some humanity.
3.5 stars
Over 4 years ago
It’s Okay.. Could be better
Former Tenant
Pros:
It’s a an okay building located in Bushwick surrounded by a decent amount of commercials. You’re located 5 mins away from the L train.
Cons:
Ehh.. i lived in there 3 floor and it has 2 bathroom and 6 bedroom.. not worth it. Also we had an issue with rats and roaches and they never came to help. neither to fix things in the apt. it will take months..
Advice to owner:
Reduce the amount of bedrooms
4.38 stars
Over 4 years ago
Harassment from the live-in Super
Former Tenant
Pros:
Clean, good natural light, parking isn’t terrible if you have a car.
Cons:
We had to deal with both violent threats and sexual harassment from the live-in super throughout our lease. We asked our neighbors above us if they also had issues with him, and they had also experienced the same problems, telling us the mgmt company denied to handle the issue when they had previously reported it.