Summarized from anonymous rental reviews on openigloo.
UNITED DOMINION REALTY, L.P.’s buildings feature attentive front desk staff and often responsive maintenance for minor repairs, with some properties boasting nice amenities like rooftops and gyms. However, tenants frequentlycite issues such as inconsistent cleanliness in common areas, slow or poor handling of major maintenance problems, pest infestations, and frequent utility outages, including prolonged gas and hot water disruptions. Noise from neighbors and thin walls is a common complaint, especially in buildings with many young residents or college students. Security concerns and unauthorized short-term rentals have been reported. Management communication is at times effective but also occasionally dismissive, impacting tenant satisfaction.
Available Listings for United Dominion Realty, L.p.
The average number of violations per unit for this owner/associates across their portfolio is better than the city.
BUILDING AVERAGE:
0.02 violations per unit
NEW YORK CITY AVERAGE:
0.81 violation per unit
Non-hazardous
2
class A
i.e. no peephole on a door, or no street # on the building, unlawful keeping of animals
MOST RECENT:
Sep 16, 2021: § 27-2005 adm code properly repair the broken or defective base cabinet at washbasin in the bathroom located at apt 21, 12th story, 7th apartment from south at west
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Hazardous
10
class B
i.e. smoke detector issues, inadequate lighting, no lighting for stairways
MOST RECENT:
Jun 10, 2023: § 27-2005 adm code repair the broken or defective plastered surfaces and paint in a uniform color at ceiling in the private hallway located at apt 1507, 15th story, 1st apartment from east at south
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Immediately hazardous
11
class C
i.e. rodents, pest, mold, inadequate heat or hot water, defective building parts
MOST RECENT:
Feb 24, 2025: § 27-2031 adm code provide hot water at all hot water fixtures in the entire apartment located at apt 1617, 15th story, 1st apartment from west at north
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Missing information/filings
0
class I
Missing or non-compliant with administrative information orders or filings
MOST RECENT:
No violation found...
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All Properties Associated with United Dominion Realty, L.p.
Financial District
95 Wall Street, Manhattan, NY 10005
503 Units • 22 Floors
3.5(75)
Rent Stabilized Units: Yes
Good Cause Eviction: Yes
Evictions: 23
Litigation History: Yes
1 Year Bedbug History: No
Financial District
10 Hanover Square, New York, NY 10005
493 Units • 21 Floors
3.8(43)
Rent Stabilized Units: Yes
Good Cause Eviction: Yes
Evictions: 15
Litigation History: No
1 Year Bedbug History: No
Reviews (118)
4.5 stars
5 days ago
Great apartment few complaints
Former Tenant
Pros:
Package guy is nice THICK WALLS I cannot hear anything outside my room Doormen are super helpful Every renovation or elevator service is communicated well in advance. Communication is excellent If you have a minor issue even like a scrape on the wall someone will come fix it for free the next day. Hallways can get kinda dirty and my roommate next door liked to blast music but they send noise complaints if needed and it gets resolved. Great price for the amenities, amazing rooftop with tanning beds etc. great for hosting. Also amazing fixtures and kitchens
Cons:
Package room hours are slightly annoying. The aforementioned roommate People throw parties and sometimes there’ll be a white claw can just on the ground like litter Not much, it used to be really dim then they renovated and it’s been looking a lot nicer
Advice to owner:
Clean hallways more regularly and cut down on noise. Also open package center on Sundays
2.88 stars
5 days ago
perfect after college place to live
Former Tenant
Pros:
Lots of young people in the building and a full service doorman
Cons:
Rowdy crowds/ loud parties
4.75 stars
3 months ago
I love living here
Former Tenant
Pros:
I live in a flex apt here for $1690/mo. I love it. The management is quick, efficient, and communicative, the apartments are nice.
Cons:
Common areas/hallways need more regular cleaning
1.88 stars
3 months ago
Do not live here
Former Tenant
Pros:
Rooftop is nice. Cheap looking but its ok.
Cons:
This building seems like it would be a great place to live from the outside but it is not. Things are dirty. When I moved in there was hair everywhere, chipped painting, scratched bathtub, floors were peeling and when I complained it took them more than 2 weeks to actually fix these things. The people who work there like the front desk people are amazing, but maintenance is unresponsive you have to call them a million times and they won't show up!
Advice to owner:
Do better fr
4.25 stars
3 months ago
Hit and Miss
Former Tenant
Pros:
doorman gym/rooftop are great basketball courts
Cons:
elevators are always down can be noisy they turn the water off randomly and without warning
2.62 stars
3 months ago
Mixed bag, convenient but would not do again
Former Tenant
Pros:
gym is okay, price is okay, new renovations to the hallways look nice compared to before
Cons:
roaches were a problem, saw at least 10 everyday and mgmt only brought glue traps
3 stars
3 months ago
Avoid If You Can
Former Tenant
Pros:
Nice location to subways and ferry Modern appliances
Cons:
Constant issues like power outages, months long gas outage (and no offer of compensation) Worst maintenance crew I've ever dealt with in a "luxury" building. Apartment was not ready on move in (things broken, room not painted), maintenance was mostly bandaids at best.
1.62 stars
3 months ago
Avoid this building like the plague
Former Tenant
Pros:
Package Room with nice attendant.
Cons:
Not clean Power outages Not luxury Outdated appliances Elevators constantly breaking and 10-15 minute wait time for elevators Over priced Possible mold exposure
Advice to owner:
Stop pretending to be a luxury building, add a new wall paper and laminate tiles won’t fix the issues.
4.88 stars
3 months ago
Nice Building -- Amazing Staff
Former Tenant
Pros:
Loved the staff and front desk guys, they were the best. Always fixed issues quickly and the apartment was super nice
Cons:
The shared space was a little dingey -- wish we didn't pay such a high ammenity fee. Also didn't love the package system. Sometimes it was hard to get a package on the weekend because they didn't check it in and then left for the weekend.
2.38 stars
4 months ago
Don’t live here
Former Tenant
Pros:
Nice amenities, good neighborhood
Cons:
Roaches, rude doormen, excessive pricing
4 stars
4 months ago
I love living here
Former Tenant
Pros:
I love living here, the neighbours are great and the building has a really great dog community!
Cons:
they dont turn on the a/c in the hallways in the summmer and it is HOT
Advice to owner:
turn on a/c
3.5 stars
5 months ago
Great on a surface level
Former Tenant
Pros:
Having moved here from a 6 story walk up on the UES, 95 Wall was definitely an upgrade. It’s close to Pace, has an elevator, luggage carts to move your stuff, a package valet, a freight entrance, AC units built in, washer and dryer in unit, tanning on roof and basketball court on roof, plenty of flex rooms perfect for students, CJ and Chris in the office are amazing
Cons:
Always dog piss in stairwells, have to be very very persistent w maintenance if you want anything done, maintenance team super disrespectful, utility bills suspiciously high/ def not legit, constant problems w ac and heater, constant problem w washer dryer, it’s rare the doormen get the door for u, murder on 22nd floor and they wheeled the body out on a luggage cart that is still in use today
Advice to owner:
This building went downhill fast
4.75 stars
6 months ago
really enjoyed living here
Former Tenant
Pros:
nice building luxury building great staff, also dry cleaning done in building nice location, great amenitie, really clean close to to subway stations really enjoyed my time here
Cons:
walls a bit thin
4.12 stars
7 months ago
Good place to live in your 20s
Former Tenant
Pros:
Friendly staff, nice rooftop
Cons:
Gym not included, package room hours suck
4.12 stars
7 months ago
Great first apartment if you need to flex wall
Former Tenant
Pros:
Felt very safe here, flexed a studio into a 3 BR and there was actually a ton of space. Really nice appliances and maintenance staff was responsive
Cons:
A little loud, could hear neighbors through walls, not a ton of natural light
2.75 stars
10 months ago
A lot of college students
Former Tenant
Pros:
Units have washer/drier and mail room people are friendly. Very accessible if you work in FiDi.
Cons:
Shared facilities are outdated, a lot of young college students who aren’t super respectful neighbors. Not truly “luxury” like the name would lead you to believe. Elevators can also be slow.
3.25 stars
11 months ago
10 Hanover Square
Former Tenant
Pros:
full time door-man, package room (you can send packages out as well), close to subways and the water. Mainteance team is responsive.
Cons:
The walls are VERY thin, and you can hear through the walls and the vents. Poor construction, the floors begin to buckle, cracks in the ceiling, plumbing issues often, etc. They will also raise the rent by absurd amounts, so I do not recommend this building long term.
3.75 stars
Over 1 year ago
Sometimes good, sometimes not so much.
Former Tenant
Pros:
Lobby was nice.
Cons:
Terrible responsiveness to issues.
3.25 stars
Over 1 year ago
Lived there for ~1.5 years
Former Tenant
Pros:
Friendly leasing office Easy to use renters portal
Cons:
Package room hours Waterbugs in apartment
2 stars
Over 1 year ago
Living here is like consenting to theft
Former Tenant
Pros:
Long time building staff is great (aside from mgt/leasing)
Cons:
I’ve lived in 3 different units here:
-Sep 2024: School starts, college kids move in, and hot water disappears. The buildings hot water system cannot handle the buildings size. The building does not meet the NYC code requirement to provide 120 degree water at all times. My water temp dips into the 90s almost always during common shower times (8am to 10am) (8pm to 11pm) and sometimes even lower when it’s a really popular time (say 9:30pm or 8am).
Summer 2024: It seems every time they Reno a bathroom on my apartment line I get an absolutely disgusting sewage smell that takes over my entire apartment all day. At first I thought there was a dead body inside the walls, that’s what the smell is like..
-May 2024: Building has an ongoing hot water distribution issue. Building management ignores questions about it by closing queries in the resident app with no response. Enjoy your cold to room temp showers. But at least they stopped branding themselves as a luxury building.
-April 22 2024: building wide ac/heat issue, confirmed with multiple other tenants. Major hvac/electrical/plumbing issues are something of a traditional here now I guess.
-April 21 2024; electrical surge in building, AC units in multiple units stop working properly. This building is a disaster, do not get suckered into renting here.
-“Renovated units” are kind of renovated (janky loud AC units still there) and the new fixtures/appliances are the lowest cost things they could find, washer/dryer is ruining my clothes.
-Building management WILL lie to you. Latest example from Feb 2024. Sudden full building electricity shut off. Management sends email to tenants stating the entire block is being shut down by ConEd to repair electrical wires that were damaged. What really happened? Only this building had damage, ConEd was unaware of any such issue when contacted. No other building actually impacted, fire occurred inside 95 Wall.
-AC: building AC has been off all summer 2023 even after their new cooling tower was installed.
-Unit AC always breaking and extremely loud:rattling sounds.
-No AC in hallways, gym is sweltering hot.
-Paper thin walls, if you live next to one of the buildings many flex wall dorms or Air Bnb units, or even a loud talker, good luck.
-Dust/air: extremely dusty, seems to come from the lone air return duct. No mechanical ventilation. Air circulation is extremely poor.
-Window blinds chain breaks constantly.
-Oven makes burning plastic smell but can’t be replaced or fixed.
- Poor security. Minimal camera coverage. 50/50 chance the front desk person does access control. Depends on the person on duty, so outsiders can and do enter and roam the building. There is a person that roams the halls checking. For unlocked door, management reportedly ambivalent to it.
AirBnB: building claims they take it seriously. They don’t. Front desk is basically a hotel check in desk. Plenty of listings on AirBnb.
No Gas in building currently for the two months due to gas leak. Building management is defiant and doesn’t understand what a gas leak is apparently and claim that the shut off is to “appease” ConEd. As if a major gas leak on multiple doors is nothing.
The building is forcing “GigStreem” internet on all tenants and charging $70 / mo for it.