C

Carson Surf, LLC

Corporate Owner

1 Properties

29 Units

Evictions: 1
Litigation History: Yes
Review Summary for Carson Surf, LLC
Summarized from anonymous rental reviews on openigloo.
Recent tenant feedback for buildings managed by CARSON SURF, LLC reveals significant issues with maintenance and management. Tenants report persistent problems including poor cleanliness, pest infestations, unreliable heating, faulty intercoms, and frequent water leaks. The management is frequently described as unresponsive, evasive, and neglectful, often requiring tenants to resort to legal measures to enforce repairs. Safety concerns such as broken front doors and gas leaks are noted. Despite a few positive remarks about location and neighbors, renters strongly advise potential tenants to avoid these buildings due to negligent upkeep, lack of transparency, and disrespectful treatment by management.
Available Listings for Carson Surf, LLC
STUDIO:
1 units
1 BED:
0 units
2+ BEDS:
0 units
Open Violations
Only open violations from the last 10 years.
Data last updated 5 days ago.
The average number of violations per unit for this owner/associates across their portfolio is worse than the city .
BUILDING AVERAGE:
3.82 violations per unit
NEW YORK CITY AVERAGE:
0.81 violation per unit
flag
Non-hazardous
17
class A
i.e. no peephole on a door, or no street # on the building, unlawful keeping of animals
MOST RECENT:
Apr 26, 2025: § 27-2022 adm code post a sign indicating hours of collection and method of collection of waste material where dumbwaiter service is not provided.
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flag
Hazardous
68
class B
i.e. smoke detector issues, inadequate lighting, no lighting for stairways
MOST RECENT:
May 13, 2025: § 27-2021 adm code provide sufficient, proper and separate metal receptacles for the deposit of garbage, rubbish and other waste material and arrange for collection and disposal of such material.
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flag
Immediately hazardous
26
class C
i.e. rodents, pest, mold, inadequate heat or hot water, defective building parts
MOST RECENT:
Feb 17, 2025: hmc adm code: § 27-2017.4 abate the infestation consisting of roaches in the entire apartment located at apt 306, 3rd story, 3rd apartment from south at west
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flag
Missing information/filings
0
class I
Missing or non-compliant with administrative information orders or filings
MOST RECENT:
No violation found...
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All Properties Associated with Carson Surf, LLC
Bedford-Stuyvesant
78 Herkimer Street, Brooklyn, NY 11216
29 Units 4 Floors
1.9(15)
Rent Stabilized Units: Unknown
Good Cause Eviction: Yes
Evictions: 1
Litigation History: Yes
1 Year Bedbug History: No

Reviews (15)

9 months ago
Dirty and poorly managed
Former Tenant
Pros:
Ok location and not ridiculously expensive. Though you get what you pay for
Cons:
Cheap renovation. Management harasses tenants yet there are constant issues with pests, heat, hot water, security.
9 months ago
Slumlord; hellhole; avoid!
Former Tenant
Pros:
Horrible. Avoid like the plague
Cons:
Unreliable heat and hot water. Roaches. Horrible landlord. Mail can’t be delivered. Perpetually broken intercom. Landlord to cheap to heat hallways in winter.
Advice to owner:
Get it together
Over 1 year ago
Mold, roof and foundation leaks
Former Tenant
Pros:
Large windows, decent layout
Cons:
Mold, water leaks, they don’t repair, you pay for heat and hot water
Advice to owner:
Major structural repairs needed
Over 1 year ago
No beauty within
Former Tenant
Pros:
Good location - close to the subway, laundry in building.
Cons:
Poor response times from building management, pest ridden - cockroach infestation, dirty common areas, close to a squatters den.
Advice to owner:
Listen to your tenants.
Over 2 years ago
You're better off in a cardboard box
Former Tenant
Pros:
Nothing. Literally nothing.
Cons:
The landlord is a known slumlord who will do everything possible to break the law, including illegal evictions, and was being investigated by the city for tenant harassment. There are multiple enforceable clauses in the lease designed to scare tenants, he does not respond to repair requests, and if you enjoy mold, leaks, and cheap and dangerous appliances that break, this is the building for you. There is inconsistent heat and hot water that requires banging on the boiler in the apartment. The landlord also turns off the heat in the always filthy hallways, and the apartments aren't insulated, so enjoy freezing in winter. That fancy intercom buzzer? It doesn't work and never did - the landlord refuses to repair it. The front door is often broken, and packages are always stolen. During my time there, there were two gas leaks, and residents didn't have heat or hot water for a week. By the time I left, there was a notice sent by the city citing a roach infestation in the building, the ceiling in my apartment was caving in, and mold was growing in the walls because of water damage.
Advice to owner:
My advice to current tenants is to look up your tenant's rights and don't be afraid of this psychopath landlord. Call 311 and file complaints because you are paying for the hellhole he wants you to live in, and the state binds him to uphold the Warrant of Hability. The landlord loves to point the lease, assuming you never read it or didn't understand it. Still, his refusal to make repairs violates the Warrant of Habitability in the lease. Point that out, and make it clear you know the law.
Over 2 years ago
2017-2019: Frustrating and expensive place to live, but not all bad
Former Tenant
Pros:
The maintenance guy was great, though too busy to get ahold of most of the time (see cons). Tenants pay for heat and hot water, but the building (or at least my unit) was significantly better insulated than most - my highest gas bill ever was just $60. The other tenants were quiet and drama-free, mostly.
Cons:
Unresponsive, sketchy landlord - very difficult to get anything repaired. Common area washer and dryers couldn't go more than a week or two without getting error codes due to people overloading them, taking them out of service. Sullen, ineffective, unempowered superintendent. Yard filled with construction trash, cars, unmown lawn. Neighbors fed the stray cats, so you could hear cats fighting at midnight. Some apartments don't have AC wall sleeves, and you can't use a conventional window AC in the tilt and turn windows, so avoid those ones. My unit came with a broken oven, a gas leak, a roof leak, and an improperly installed window. I had to bleed air out of the radiators and repressurize them to get the boiler in my unit to stop throwing error codes - obviously that's way beyond what should be expected of a tenant, but the other option was just to go without heat or hot water (which is what it sounds like happened to the other reviewers) because management is so unresponsive.
Advice to owner:
Next time you do a flip like this, don't buy the cheapest possible appliances and LEDs on Alibaba.
Over 2 years ago
Avoid living here like the plague
Former Tenant
Pros:
Close distance to Nostrand A/C
Comradery between apartment tenants living in slum conditions
Cons:
Run by a slumlord who does not care about human beings
Dirty
Smells awful
Rats/roaches
Heater constantly breaking
Impossible to reach supers
Unworking Oven
Advice to owner:
Quit your job
Over 3 years ago
Do not sing a lease here.
Former Tenant
Pros:
Units were recently renovated.
Cons:
Extremely dirty. The side yard and front are always filled with garbage. There are molds all over the basement floor. Recent roach and mice infestation. Heat is never working. The building didn’t have gas/heat for three consecutive days during a winter storm in 2022. The street is always filled with drug addicts. The washer and dryer machines never work for more than a week. Owner is unresponsive. He once allowed one of his handy man to park his car on the west yard and the car alarm went off for 4-5 hours. The owner refused to shut down the car or remove it for no apparent reasons.
Advice to owner:
Clean the place.
Over 3 years ago
lmfao don't live here
Former Tenant
Pros:
the windows were nice! until it got cold and then my heating bill became a quarter of my rent.
Cons:
scott is a literal slumlord, google him - mid-70's in the worst landlords in NY list, has 3 guys trying to run 10 properties, super hostile if you ask him for anything at all, nothing is clean, nothing gets fixed, the helpers almost set someone's on fire after entering without permission, black mold everywhere, leaks, mouse problems, the rooms could be gorgeous but they're finished really badly if you look closely.
Advice to owner:
lol enjoy your future lawsuits
Over 3 years ago
Run for your life! #70 on New York's Worst Landlord List
Former Tenant
Pros:
The building didn't explode during the last gas leak when we didn't have heat and hot water for days.
Cons:
Dude puts the slum in slumlord. Just moved out a few months ago. Did not make repairs unless I threatened legal action. The common areas were always dirty, no heat in halls in winter, the doors aren't insulated, so you freeze. Front door didn't lock half the time, Mold and cockroaches all over my apartment and landlord could give a shit. The apartments look nice, but cheap and things break. My shower drain always smelled like sewage, Intercom was broken and never worked. Guy and his maintenance man scream and lies to your face. Ask anyone else who lived there.
Advice to owner:
No advice for a slumlord. Dude is broken inside.
Over 3 years ago
The homeless people outside are the least of your worries.
Former Tenant
Pros:
Close to subway and great food.
Cons:
Everything. Scott is cheap.
He will not try to fix anything with your apartment until it is completely destroyed.
He definitely won't fix anything communal.
The washer and dryer will make your clothes smell.
Getting laundry cards is a genuine pain.
The homeless people outside can get a little rowdy but they're honestly harmless.
Advice to owner:
Hire a competent property manager. Stop being so stingy. Learn to respect other people's lives.
Over 3 years ago
An affordable nightmare.
Former Tenant
Pros:
Great location, close to the trains and plenty of nightlife within the area. The neighbors are fantastic.
Cons:
Laundry machines often broke down and were unreliable. Would take my laundry to a laundromat 10 min away on Atlantic.

Plenty of water leaks in the roof and walls.

Overall construction of the rooms are quite poor, with awkward spacing and layout. Fixtures and shelving evidently looked hastily installed and would break.

Heating during the winter is almost non-existent, I had to purchase a space heater for any warmth. Everything relied on your room’s gas boiler, which is a separate utility.

Roaches are prevalent in the entire building, I’ve even seen them in the mailboxes.

Management are largely unresponsive and slow, will dodge issues or outright ignore you.
Over 3 years ago
Carson Surf LLC / Scott Rosenthal are crooks. OVERPRICED AND BROKEN
Former Tenant
Pros:
The building has nice history to it...

Nothing else is a pro - all amenities are broken and the owner has no intent to fix or replace, only to do the bare minimum.
Cons:
- Heat breaks daily (includes gas for cooking, heating, and hot water)
- Landlord gas lights tenants and tell them they are being too needy when they are asking for the basic rental rights.
- Doesn't use a normal management company - Scott funnels all requests and complaints through his personal cell phone - there is no way for a tenant to get realistic updates or solutions.
- The space is overpriced
- callbox system has never worked. I must walk downstairs to let all food and deliveries into the building
- packages get stolen regularly
Advice to owner:
Sell your properties to someone else because you aren't cut out for this job. You are a schemer and should have trouble sleeping at night.
Over 4 years ago
Do not live here, worst place I’ve ever lived
Former Tenant
Pros:
The building would be nice if you put it on a different street and it had different management
Cons:
Roaches and other pests, poor heating system not included in rent, horrible management, not clean, loud neighbors, lots of noise on the street, many homeless drug addicts near Nostrand bus stop, front door often not secure, many packages stolen. The building also faces north so there is NO direct sunlight. In the winter the boiler kept shutting off and every time they would “fix” it by banging on the side of it til it turned back on. Finally after 5 or more times they replaced a part. My gas bill in the winter was $125.
Advice to owner:
Take responsibility for your tenants and care about them
Over 4 years ago
Stay away from this landlord
Former Tenant
Pros:
close to subway
Cons:
landlord very unresponsive when problems occur, and problems occur a bit too often.
Advice to owner:
do better at taking care of your property and fixing broken things.