Pros:
The maintenance staff, handymen and doormen are all amazing people. Shoutout to Juan - he cares so much for the people and goes above and beyond to help! The building is extremely well maintained and clean, it's great to live in. The leasing staff led by Shin are also great.
Cons:
The move in / out protocols are very strict and can be unreasonable, and because the assistant property manager is stringent about following them it makes for the moving experience that much more stressful and expensive. There's been other errors by this management team that were eventually cleared but I would've preferred not to have occurred in the first place.
There was an issue with a neighbor who was smoking a lot of weed and it was traveling through the vents, it was very pungent. The staff tried to manage it but this went on for a while, but i think this tenant has since moved out or stopped.
Hallway noise does carry into the apartment but it's generally quiet anyway. The walls can be thin, I could hear neighbor from one side of the wall shouting, it's not too disturbing or often but it does startle me lol