Astoria 31ST Drive Investor, LLC

the apartment size was very large

Moved into apartment. baby water bugs coming out of tub, a mouse was discovered first month. water damage in the second month, never fixed, mold forming, never taken care of. roach infestation, never taken care of. more and more mold kept growing. nothing done to fix it.
basement has been leaking for over a month causing a large puddle you have to tip toe around to do laundry

get things done when they need to and stop cutting corners

Good location
Lobby and starts cleaned every week
Garbage is taken out on time

You will never be able to reach management
People steal your packages
Front door has been broken several times
Poor ventilation in bathroom and kitchens

Change management offices

- good location
- good space layout

- management company does not care
- washing machines don't work

do better.

- close to the train
-spacious apts

-landlord paints over everything, the thick layers of paint make it difficult to close doors

Find a better method to paint

Location is excellent and building is pet friendly.

Washing machines never work, apartment is not maintained well, plumbing issues, heat/hot water issues, pest (mice and cockroaches), supers are not good at repair, high turnover with supers.

Get a better management company.

The apartment was quiet

The super is impossible to get in-touch with. I had to go through the management company to get any sort of help and even that was a struggle.

Pick up your phone Alden. You work for the building and tenants. I answer the phone when my job calls

Great area, no issues with noise, super is very responsive. That’s about it.

Management took 47 months (hyperbole) to fulfill ANY request that the super can’t do himself.

I saw cockroaches in the hallways and basement... there was a bed bug issue on almost all the floors. The pest issue is so bad there is a blank sign up sheet in the lobby where you would write down your unit and they have an exterminator come and ‘service’ it, twice a month.

Laundry sucks, one machine was always broken. The ones that work weren’t great. Only two washers / two dryers for entire building. Coin operated. And.. as mentioned.. roaches in the basement where the laundry is.

WAY over priced and management is not willing to work with you.. even during covid. They don’t care about tenants / keeping tenants at all. They know the buildings they have are not great & don’t want to negotiate with a renter that they know will leave in the next year to find something better.

Fulfill service requests more promptly. Get an EFFECTIVE exterminator. Inspect apartments on floors with issues with bugs / roaches. It is a beautiful building, but it is not clean or kept well aside from mopping once a week.

New laundry machines that are card operated. So unnecessary to use coins on old broken machines.

Apartments are decent sized

No Covid accommodations on rent unless mandated by law. No leniency on breaking lease, even during pandemic. Laundry room on site, but dryers frequently out of service. Occasional stolen packages, and no security cameras placed in common area or mail room. Without gas for over 1 month during the winter 2021 - still not on for entire building lines. Took apart the kitchen storage to replace the heat, and never put the storage back in even when the gas line was reconnected. Severe cockroach problem even after 2 times exterminating - we’re talking climbing all over the walls and beds throughout the day and night. Heat is only on for about 1 hour each day - building has a D rating on heat conservation so it’s hemorrhaging heat on a daily basis. Whenever you email the building manager he says the heat is on based on a remote thermometer - sent photos of independent verification that heat is not on, but emails are ignored (building manager claims they must have “gone to his spam folder”).

Definition of a slum lord, avoid this building at all costs.