Plaza Management

the apartments were brand new and very clean. also very close to 36th st stop

Management was sloppy and did not pay their bills. getting security deposits back was difficult

Plenty of natural light. Clean environment

Had an issue with a leak when it rained but management was relatively responsive.

Location. Location. Location

Poor management. Lack of services.

Maintain the building

great view and close to the subway

management is horrible. If something goes wrong, don’t expect anyone to help. The key fob situation is a joke too, I’ve been locked out multiple times without notice, waiting hours to get someone to reactivate the key so I can enter my unit

Building staff is fantastic. Walls are well insulated and you can't hear neighbors.

There's been on going hot water issues at this building for at least two years. Frequent periods of little to no hot water. Management always promise to fix it (if they answer) but the issues never go away. Also the building has a D energy rating, if the suns out its boiling in your apartment without AC. If it's nighttime or cloudy in the winter, it's freezing.

Fix the boiler!

The only possible pro I could think of is the location. Really close to a lot of transportation, shopping, etc.

Everything.

Constantly dirty, and dark hallways. Infestations including rats and cockroaches. They sent around an exterminator once a month who didn’t really do anything.

Constant leaks. Every time it rained, it would leak above my bed. The landlords refused to fix the actual source of the issue, would only come in to patch it up every few months which was disruptive and annoying.

Management unresponsive when you need them and borderline harasses you when you need them to leave you alone.

Charges illegal rent late fees, constantly scheming to keep your security deposit.

It’s almost comical, like a caricature of what a bad landlord would be like in a creative writing assignment - except Plaza Management is either blissfully ignorant or intentionally negligent (reckless) with the way they act.

Choose another profession. Your impact on society is negative and your existence makes people suffer. The world would be a better place if you went home and never spoke to another person again.

Great location, spacious units, management responds pretty quickly but they don't do enough to fix issues

fridge kept breaking spoiling all groceries and building did not pay, mice and roaches constantly in entrance/stairwell, apartment was infested with mice for months with no proper remediation from building, unit continued to have roaches, centipedes, beetles, etc throughout time there

Properly seal the building to keep out pests and have super kill/remove bugs/mice in a timely way from entrance

Some woman in the in the office are not complete nightmares. However they can only pass on information to the building manager. I am using the word manager here very loosely.

Management does not care at all about this building.

Tickets are closed by the building "manager" with out any work being done. He then lies to tenants that the work has been done when that is easily proven that it has not.

I am sure he lies to the management office as well as much as he does to the tenants. When Plaza management first bought the building my husband caught Chaim peering in to his bedroom window via the fire escape. This man is a pervert! I don''t know why he didn't call the police. We have a security system and cameras installed because we don't trust management.


Hallways smell of dog shit. Many dogs in the building. Once came home to shit smeared all over the first floor and walls.


Someone in the building once kept a cat in the basement It DIED! and the smell was overwhelming, WTF! WTFFFFFFFFFF!

Second floor tenants play techno all. day. long. Also all night long.

Sundays starting at 9am. How do they think, they probably do not.

Luckily the screaming tenants seemed to have moved out.

Unsafe locks, no peep holes.


Sloping floors!! Convinced this place will eventually collapse!

Cracked plaster.

Misogynist building "manager" - Chaim Cohen.

Mold!

Water Damage!

Takes months to get anything fixed if they fix it at all!

Buildings hallways and stairwells are never cleaned!

Roof leaks!

They "fix" something and leave a huge mess - paint buckets, plaster mess, water bottles left until a tenant cleans it up. They have to come back over and over again cause they don't ever fix the problems!

Cockroaches!!!!

Everything breaks all of the time. It is constant.
Simple upkeep could stop this but it is just not done.

Hallways lights are always out.

Tenants have had to supply motion sensor lights in the hallways. Takes months to get a light bulb installed. The stair wells at night were PITCH BLACK.

I am sure that this is an illegal electrical issue. Read their Yelp reviews. Someone died in a fire in another building they owned due to electrical issues that they were aware of.

I believe that this is the case in this building.

Tenant supplied smoke alarms can be found in the buildings hallway. NOT supplied by the landlord. I am scared to live in this building so I put them on each floor in the hallway. I replace the batteries as well.

THEY COLLECT THE RENT AND DON'T CARE ABOUT THE BUILDING AT ALL.

This is a plea to the city - Please confiscate all the buildings owed by Plaza Management! THEY ARE SCAMMERS AND DANGEROUS.

nice building, rent is relativly affordable, on site staff is great

management is just awful. terrible human beings. doesnt respond, lies, is outright rude, etc.
hot water is on / off, management refuses to acknoledge and hasnt fixed it 5 months later
the door handle on the front door always pops off

Chetrit - be a better human being. hire a real management company

Responsive management, good price and very convenient location

We had difficulties with the hot water that were never resolved

None

Lots of natural light in the units, close to the subway.

- Management is dishonest, unresponsive, rude, and greedy.
- All tenants were without hot water for over a week this summer and management has been slow to approve of rent credits for tenants despite not fulfilling the lease agreement
- Management is currently being sued for disobeying rent stablization laws and scamming tenants out of thousands of dollars
- The street corner that this property is on is completely overrun with garbage. It is also very congested with construction, subway traffic, and cars. Very loud and polluted part of town.
-The lobby frequently has stolen packages.
- The front door of the residence has been broken for months and management has resigned to not fixing it.
- The elevators break regularly requiring FDNY to visit the property to rescue trapped people.
- The showers in the units are designed terribly and flood the bathrooms regularly.
- Units are often not ready for move-in at the start of leases which causes grid lock and chaos for tenants and movers.
- The StreetEasy listing shows that access to the pool is part of a lease, when in reality it cost over $150 per day to visit the pool.

Respond to your tenants, be honest, give rent credits where deserved, prepare units prior to move-in.

great location and was suppose to be condos - spacious and better build quality than a rental.

leak in the lobby (causing residents to duck around), leak on the ceiling by the resident's lounge, leak on the 3rd floor, and few leaks in tenant's apartments. It seems the apartment was outfitted with faulty piping which is causing extensive water damage through out the building. The question is how much mold is there

There is a roof over your head.

Poor security and rodents.

Superintendents should be kind, not aggressive of abusive.

You may as well skip over this section and solely focus on the Cons haha, but will share the ONLY Pros below:

- Really convenient location on the SE corner of McCarren Park.

- Spacious railroad apartments ... but definitely not 2 beds as they advertise.

First thing I must say is to *STAY AWAY from buildings "managed" by Plaza Management*. The company is grossly negligent. They don't care about anything that happens in their buildings -- not even very serious/hazardous issues (so obviously, they don't care about their tenants either).

Will share some fun "memories" from the 18 months that I lived at 728 Lorimer ...

- The front door doesn't fully lock (you have to shove it & wait for a click) -- I flagged this to management the first week I moved in along with a ton of other issues I came across in my unit (my email was ignored), and then again a month or so later (they said "thanks for letting us know!" ... lol), but they did nothing. We had a break-in last winter because of this, and of course, management STILL did nothing. After speaking with other tenants about it, I found out that it had apparently happened before, but no action was taken (shocker). Packages were also frequently stolen from the building because of this. Tenants were forced to handwrite "warnings" on both sides of the front door to remind people to shove/pull it shut.

- To add to the security issues in the building, the top lock on my apartment door did not fully lock when I moved in. Without peepholes or door chain locks on the apartment doors, this proved to be a serious security hazard (especially when coupled with the front door issue). I flagged this to management and asked that it be replaced, but of course, they fought me on it! I replaced it myself and had to force management to pay for it (by threatening to take it out of my rent payment).

- The building is falling apart and is not taken care of whatsoever, which makes no sense because it's not a large building. The hallways were alllways dirty -- garbage and dead "things" everywhere -- and it constantly smelled of urine (many dogs in the building). The paint was peeling everywhere, the lights worked about 50% of the time ... it was just a mess. We received tenant surveys a few times, maybe once a quarter, and I was (obviously) honest about all of this, saying that the building could benefit from some TLC. The cleaning team finally came a week or so later (for the first time since I'd moved in), and I ran into one of the cleaners in the hallway -- he went on and on about how tenants had complained about the cleanliness of the building and that he was "forced to come clean" as a result ............ lol, really? I didn't even know what to say in response.

- The walls were SO. THIN. that you could hear literally everything outside, upstairs, next door ... even normal-volume conversations. It was just awful. There were some extremely disrespectful (long-standing) tenants in the building. They would blast movies, music and video games with INSANE bass levels on weeknights until 3am, they'd get into constant screaming matches (sounded like physical altercations at times) ... it was just nuts. The neighbors didn't seem to be very nice, and I feared that things would get worse if I'd said anything to them directly -- as opposed to reporting them to 311, I flagged these issues to management on multiple occasions (with video recordings as "evidence") in the hopes that this might be addressed in a calm manner. Obviously, nothing was done about it (lol).

- Tenants often get drunk and forget their keys and smash the windows of the front door to get into the building. Takes weeks for management to repair. (Lol again.)

- Units themselves are large, but are in horrible condition, I had to do a LOT of work to fix my apartment up upon moving in -- I filled about 30 holes and cracks, had to paint many areas, repair/replace fixtures, etc.

- VERY uneven flooring warped a few pieces of my furniture.

- Broken heaters spewed water everywhere during winter months, ruining my wooden dresser.

- They boast amenities -- new appliances, etc. -- but there are none, lol. The building is oooooold and 0 updates have been made in ages.

- I had to deal with 5 VERY large leaks in my unit over the course of 18 months, which damaged a number of my personal belongings (a few expensive ones, at that). It took AGES for management to attend to them, and then maintenance never properly fixed them when they came in. They never listened to me when I told them that there must be a larger issue, given how frequently they were occurring. During one of the leaks, water started pouring out of the ceiling light fixture in my bathroom and it took them 2 days to come look into it.

- Had an absolutely disgusting sewage backup in my bathtub (filled the tub up over the course of 4 hours, and I was horrified) because of an unreported backup upstairs and it took management 2 days to actually come and address the issue.

I was so sick of the lack of responses/care from management, so in April 2022, after another unanswered complaint, I notified them via email that I would be moving out when my lease ended on 7/31. I was relieved that my lease was finally coming to an end, but ran into MORE issues during that final month and after moving out ...

- Management tried to claim that I never notified them that I was moving out/not renewing my lease ONE WEEK before my lease ended, and threatened to deduct money from my security deposit because of that. I sent them the email confirmations from April (and afterwards), and there was no response. (Lol for the 50th time.)

- It was a BATTLE to receive my security deposit refund check from Plaza Management. There were 34 emails going back-and-forth regarding "my check being lost in-transit to the main office" in addition to other excuses (or them just ignoring my multiple follow-ups). It was only when I threatened to take them to small claims court for the 3rd time, when it was past the 60-day window in my lease agreement, that they finally confirmed that they check had been mailed to me. Absolutely ridiculous.

The cherry on top is that THEY INCREASED RENT BY 92.5% WHEN I MOVED OUT!!!!!!!!! Sure, I've seen and heard about pretty significant rent increases over the past few months, but 92.5%?! WHAT?! In a building with THIS many issues? Y'all are absolutely NUTS.

Fire everyone and shut down your company. You are all wildly incompetent and it should be illegal for you to manage any buildings in NYC. Scammers, scammers, scammers.

The units are really unique and beautifully designed. All neighbors are incredibly kind and friendly. Appliances are mostly new and well designed. Location is great. Super is sweet and responsive.

The landlord is almost completely unresponsive to tenants' concerns. We have a major issue with the HVAC unit in our apartment that has been unresolved for at least 8 weeks, leaving us without AC or heat. Every single call to the management company has gone unanswered.

Call your tenants back! When we say the apartment is uninhabitable, take that seriously and fix the problem.

The units are relatively modern (just over ten years old) and the floors are easy to clean.

We flagged that our HVAC system broke two months ago and the management company refused to take any steps to fix it.

Fix things in the unit.

Super lives in the building and was extremely responsive if anything went wrong (the upstairs apt leaked a lot of water for some reason).

There’s no buzzer but the front door has a code. My apartment had no sink in the bathroom, it was right outside the bathroom. You get used to it but kind of ugly to look at. You have to pay rent by check which can get kind of annoying. The garbage bins are right outside the door and can get kind of messy.

Update to an electronic payment method and put the garbage bins within some kind of larger container system.

Great location and nice to have a duplex 1br with private outdoor space

-The entire unit was heated / cooled by two small in wall units that took Ages to heat it cool the large space. And if you left them on / on auto while outside, the electric bill was ridiculously high
-my unit had a persistent leak directly above the bed that was never fixed. I found out that the previous tenant in my unit moved out bc they never fixed it over a year of him asking. They simply plastered over it before I moved in and pretended it was a new issue when the first rain flooded my bedroom. After a year of trying to get them to fix it - which they never did - I moved out early. They simply plastered over it and the next tenant had the same issue. This was a major leak. Every time it rained or snow melted, water would flood the bed and bedroom. The whole unit became moldy. DO NOT RENT HERE!

Fix the issues. I considered legal action.

Building itself is fine, maintenance super is responsive

Neighbors are your usual trashy late 20s early 30 year old yuppies that throw trash off their balcony and onto yours.

The fob system is annoying. Regular locksmiths can’t open the doors. Was locked out once and took them 8 hours to respond.

Like the apartment: layout and size. Nice balcony although it has issues.

Moved in after building opened. Have experienced support issues with three separate maintenance companies including the present one. Plaza Management. Heat problems. Problems not fixed properly. Emergency calls not addressed on weekends

Either get a new maintenance company or talk to tenants to see where Plaza Management is failing.