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W

Waterstone Group Llc

Corporate Owner·64 buildings·515 units
3.0

55 reviews

Highlights

41
Evictions
140
Litigation cases

Renter recommendations

-%

Renters recommend associated buildings

-%

Renters approve of this owner or associate

Building photos

Review summary

Summarized from anonymous rental reviews on Openigloo.

Recent tenant reviews of Waterstone Group LLC properties reveal a pattern of inconsistent management quality. While some buildings feature responsive management, clean apartments, and decent amenities like roof access and laundry, many tenants cite severe issues: poor cleanliness, pest infestations (roaches, rats), malfunctioning heat and water systems, frequent maintenance delays, and unaddressed safety concerns such as broken door locks and package theft. Communication with management is often described as slow or non-existent, with complaints about ignored repair requests and high rent increases. Several buildings lack proper garbage management and supervision, leading to deteriorating conditions. Overall, renters should anticipate variable experiences, with many encountering neglect and management inadequacies.

Reviews

Former tenant·1 day ago

Would resign again

Pros

Nice neighbors, around a lot of stuff, laundry in basement, decent price

Cons

Roaches, mold, ants and walls are thin so you can hear everything. super is really nice but stretched thin with 20 other apartments so work isn’t always good,

Advice to the owners

Hire more supers

Former tenant·13 minutes ago

Good location, no frills apartment, but overpriced and inattentive landlord

Pros

Grocery stores, coffee shops, restaurants, AC and 2/3/4/5 all 5-15 min walking distance. Less than 24 units Make sure to ask if your unit has in-unit w/d

Cons

Maintenance is pretty responsive 24-48 hrs for repairs, pest control, but hallways go 1-2 months without cleanings and are often dirty/sticky on stairwells. No elevator. Bring your own window AC unit While there’s a door code required to get in, package theft still occurs occasionally. (Prepare accordingly)

Advice to the owners

Keep the building clean. Install a new digital doorman system and cameras in the hallway. Conduct more pest control visits (we can hear rats in the walls and ceiling between units.) Have a more reliable communication system vs sending tenants to AppFolio and ignoring requests.

Buildings associated with Waterstone group LLC

  • 37-25 32 St

    37-25 32 St

    Long Island City

  • 978 Kent Avenue

    978 Kent Avenue

    4.4(1)

    Bedford-Stuyvesant

  • 1155 E 35 St
    Good cause

    1155 E 35 St

    2.9(3)

    Midwood

  • 637 St Marks Avenue
    Good cause

    637 St Marks Avenue

    2.3(4)

    Crown Heights

37-25 32 St

37-25 32 St

Long Island City

978 Kent Avenue

978 Kent Avenue

4.4(1)

Bedford-Stuyvesant

1155 E 35 St
Good cause

1155 E 35 St

2.9(3)

Midwood

637 St Marks Avenue
Good cause

637 St Marks Avenue

2.3(4)

Crown Heights

Building ratings

Cleanliness

-

Trash management

-

Pest control

-

Water pressure

-

Heat

-

Neighbors

-

Noise levels

-

Owner responsiveness

-

Cleanliness

-

Trash management

-

Pest control

-

Water pressure

-

Heat

-

Neighbors

-

Noise levels

-

Owner responsiveness

-

Rents and deposits

-

Renters received their security deposits back

-

Electronic rent payments

Open violations

From past 10 years · Updated 5 days ago

Average violations per unit for this owner or associate is worse than the city average.

Owner average2.82Violations per unit
NYC average0.81Violations per unit
484Class C
Immediately hazardous

Rodents, pest, mold, inadequate heat or hot water, defective building parts

751Class B
Hazardous

Smoke detector issues, inadequate lighting, no lighting for stairways

201Class A
Non-hazardous

No peephole on a door, no street number on the building, unlawful keeping of animals

19Class I
Missing info

Missing or non-compliant with administrative information orders or filings

W

Waterstone Group Llc

Corporate Owner·64 buildings·515 units
3.0

55 reviews

Follow us

For renters

Apartments for rent in NYCRenting tips and resourcesVerified apartment listings in NYCBuildings and owners in NYCBuildings in BostonNYC market analysis reports

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iglooIQListings quality policy

Trending neighborhoods

Apartments in AstoriaApartments in Bedford-StuyvesantApartments in BushwickApartments in ChelseaApartments in Financial DistrictApartments in SohoApartments in Upper East SideApartments in Upper West SideApartments in West VillageApartments in Williamsburg

NYC boroughs

Apartments in BronxApartments in BrooklynApartments in ManhattanApartments in QueensApartments in Staten Island

2-bedroom apartments

2-bedroom apartments in Bronx2-bedroom apartments in Brooklyn2-bedroom apartments in Manhattan2-bedroom apartments in Queens2-bedroom apartments in Staten Island

Support

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Legal

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© 2026 Openigloo Inc. All rights reserved.

Available apartments associated with Waterstone group LLC

    • 727 Knickerbocker Avenue #2A, Brooklyn, NY 11221 apartment_kitchen 1
    Verified
    Bushwick·3 beds, 2 baths

    727 Knickerbocker Avenue #2A

    $5,100
  • 727 Knickerbocker Avenue #2A, Brooklyn, NY 11221 apartment_kitchen 1
Verified
Bushwick·3 beds, 2 baths

727 Knickerbocker Avenue #2A

$5,100