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W

Waterstone Group Llc

Corporate Owner·60 buildings·600 units
3.0

66 reviews

Highlights

32
Evictions
174
Litigation cases

Renter recommendations

-%

Renters recommend associated buildings

-%

Renters approve of this owner or associate

Building photos

Review summary

Summarized from anonymous rental reviews on Openigloo.

Tenant reviews for Waterstone Group LLC reveal significant management challenges across multiple buildings. Common issues include poor cleanliness and sanitation, ineffective garbage management, frequent pest infestations, and unreliable heating systems. Many tenants describe unresponsive or slow landlord communication, difficulty in obtaining repairs, and security concerns due to malfunctioning entry systems and package theft. Some buildings show neglect with broken infrastructure, inadequate maintenance staff, and unresolved code violations. While a few properties have responsive management and decent conditions, the overall consensus points to neglect and overpriced units with inadequate upkeep. Prospective renters should expect ongoing maintenance frustrations and limited landlord support.

Reviews

Former tenant·13 minutes ago

Good location, no frills apartment, but overpriced and inattentive landlord

Pros

Grocery stores, coffee shops, restaurants, AC and 2/3/4/5 all 5-15 min walking distance. Less than 24 units Make sure to ask if your unit has in-unit w/d

Cons

Maintenance is pretty responsive 24-48 hrs for repairs, pest control, but hallways go 1-2 months without cleanings and are often dirty/sticky on stairwells. No elevator. Bring your own window AC unit While there’s a door code required to get in, package theft still occurs occasionally. (Prepare accordingly)

Advice to the owners

Keep the building clean. Install a new digital doorman system and cameras in the hallway. Conduct more pest control visits (we can hear rats in the walls and ceiling between units.) Have a more reliable communication system vs sending tenants to AppFolio and ignoring requests.

Former tenant·22 minutes ago

Expensive With Problems

Pros

Central heat/AC, access to transit, roof space

Cons

Rats in the basement, leaky ceiling from roof, broken drain in tub, poor water pressure, packages stolen, expensive rent

Advice to the owners

I think this is a fine place but the rent is far too high for what’s offered. This should be 900/month property, it’s not even in prime bushwick, and there are multiple problems with the place. If they lower the rent and you know that it’s not perfect, it’s a fine place to live for a year

Buildings associated with Waterstone group LLC

  • 978 Kent Avenue

    978 Kent Avenue

    4.4(1)

    Bedford-Stuyvesant

  • 37-25 32 St

    37-25 32 St

    Long Island City

  • 103 North 3 Street
    Rent-stabilized

    103 North 3 Street

    Williamsburg

  • 1155 E 35 St
    Good cause

    1155 E 35 St

    2.9(3)

    Midwood

978 Kent Avenue

978 Kent Avenue

4.4(1)

Bedford-Stuyvesant

37-25 32 St

37-25 32 St

Long Island City

103 North 3 Street
Rent-stabilized

103 North 3 Street

Williamsburg

1155 E 35 St
Good cause

1155 E 35 St

2.9(3)

Midwood

Building ratings

Cleanliness

-

Trash management

-

Pest control

-

Water pressure

-

Heat

-

Neighbors

-

Noise levels

-

Owner responsiveness

-

Cleanliness

-

Trash management

-

Pest control

-

Water pressure

-

Heat

-

Neighbors

-

Noise levels

-

Owner responsiveness

-

Rents and deposits

-

Renters received their security deposits back

-

Electronic rent payments

Open violations

From past 10 years · Updated 5 days ago

Average violations per unit for this owner or associate is worse than the city average.

Owner average2.50Violations per unit
NYC average0.81Violations per unit
511Class C
Immediately hazardous

Rodents, pest, mold, inadequate heat or hot water, defective building parts

769Class B
Hazardous

Smoke detector issues, inadequate lighting, no lighting for stairways

206Class A
Non-hazardous

No peephole on a door, no street number on the building, unlawful keeping of animals

17Class I
Missing info

Missing or non-compliant with administrative information orders or filings

W

Waterstone Group Llc

Corporate Owner·60 buildings·600 units
3.0

66 reviews

Follow us

For renters

Renting tips and resourcesVerified apartment listings in NYCBuildings and owners in NYCBuildings in BostonNYC market analysis reports

For landlords

iglooIQListings quality policy

Trending neighborhoods

Apartments in AstoriaApartments in Bedford-StuyvesantApartments in BushwickApartments in ChelseaApartments in Financial DistrictApartments in SohoApartments in Upper East SideApartments in Upper West SideApartments in West VillageApartments in Williamsburg

NYC boroughs

Apartments in BronxApartments in BrooklynApartments in ManhattanApartments in QueensApartments in Staten Island

2-bedroom apartments

2-bedroom apartments in Bronx2-bedroom apartments in Brooklyn2-bedroom apartments in Manhattan2-bedroom apartments in Queens2-bedroom apartments in Staten Island

Support

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© 2026 Openigloo Inc. All rights reserved.

Available apartments associated with Waterstone group LLC

    • 727 Knickerbocker Avenue #2A, Brooklyn, NY 11221 apartment_kitchen 1
    Verified
    Bushwick·3 beds, 2 baths

    727 Knickerbocker Avenue #2A

    $5,100
  • 727 Knickerbocker Avenue #2A, Brooklyn, NY 11221 apartment_kitchen 1
Verified
Bushwick·3 beds, 2 baths

727 Knickerbocker Avenue #2A

$5,100