Agim Jusufi

Amenities are amazing
Location very central
Friendly and responsive staff

Package room very unorganized, they would say I didn’t have packages and then I would go back to look and find 4 that have been there for a while.

Better package room organization

Amazing maintenance and front desk staff!

We had to rectify our own issue with roaches coming into the apartment. It’s fully gone, but the exterminator didn’t do much and management wasn’t really concerned.

GET RID OF THE ROACHES! Particularly on the 19th FL.

* Clean, new residences
* Decent amenities (rooftop, pool, gym, sauna, common areas, occasional events)
* Good location
* Relatively quiet
* Good AC
* In-unit washer/dryer
* Quick and high-quality repairs

* Management is sometimes unresponsive and unfriendly
* Prices are often above market level, especially for renewals
* Amenities are sometimes poorly managed (e.g., rooftop might be closed during scheduled open hours because the lifeguard isn't there)

Great amenities such as gym, nice lobby & front desk, rooftop, modern appliances

Noisy neighbors. Access to the gym & rooftop is not included in rent.

Good amenities, updated apartments

Elevators are sometimes unreliable/slow

The building is as advertised: clean, well maintained, with great amenities (though not usable during the pandemic)
Doormen, porters, maintenance staff are fantastic.
Never had a problem with bugs/rodents. Even the basement is clean.

Management: it can be difficult to reach someone who can help you and oftentimes they act like they don’t want to help you.
Lock out: it costs them nothing for the doorman to lend you the spare key but they’ll charge you $50 for it.
Laundry machines in unit: very fickle, can take a long time to get them to start and they aren’t very powerful. This is a problem my neighbors echoed.
Roof is great but very limited lighting so not ideal for night time use.

Renters are paying a lot to live in these apartments and deserve to be able to easily reach staff who can help them address billing or property issues - many of the management staff could use a lesson in customer service (or perhaps the problem is with those at the top pushing profits over renter satisfaction)

Nice new clean building lots of services offered

doorman were entirely unhelpful, in house services took a long time

Clean, new appliances, gym

Neighbor played the drums

None, everything was great. I love this spot.

clean, quiet and newer.

Rose Associates sucks. Plays games and rips off tenants. Tried to charge me for building issues.

Fight them!

Coffee Machine is always down.

Kid are dropped off by the dozens to swim in the pool. Pool Party anyone?

You hired a very shady management company.

You have no idea how bad they are managing the property.