Summarized from anonymous rental reviews on Openigloo.
Tenant reviews for buildings managed by Rachel Phipps reveal a mixed picture. Positive notes emphasize spacious apartments with high ceilings, generally friendly neighbors, and responsive management in some properties. Garbage and cleanliness ratings vary widely across buildings, with some locations praised for excellent trash management and others criticized for accumulating trash and pests, including roach infestations. Heating systems are often unreliable or uneven, with complaints about cold units and expensive utilities. Noise levels are inconsistent, sometimes impacted by street or construction noise. Finally, tenants report issues with delayed or insufficient maintenance responses, occasional package theft, and rent practices perceived as aggressive, especially in non–rent-stabilized buildings.
Reviews
Former tenant·4 hours ago
Lots of room
Pros
Beautiful brick with very high ceilings. Trash management is excellent, shared bins never full. Neighbors are friendly. Walkable to lots of things.
Cons
Construction blocked the little Empire State Building view we used to have from the terrace. There can sometimes be really loud street parties.