Pros:
Great area/location, cute units, loft space in most units
Cons:
Management is scummy, heat and hot water is inconsistent and they don’t seem to want to put in the work to fix the problem at its source (small fixes every week to get the hot water working but never a permanent fix)
Advice to owner:
Fix long-standing issues with long-term solutions, stop slapping a bandaid on the problem because it’s probably costing you more money in the long run. Also, make it easier for tenants to communicate with you. Email or online portal rather than being forced to make an appointment, which is impossible to do anyway because noone every answers the phone.