River Crossing Owner LLC

Elevators always worked. Decent size laundry room. Mostly clean building

Mice in the bathroom

I appreciated the perks including laundry in building, the gym, utilities included, cost of units and the size

Gym is not kept clean enough at all, sometimes hard to get in touch with management for maintenance requests, and personally too far of a commute for my work

Hire someone to consistently clean the gym and other common spaces

Affordable
Decent amenities
Spacious
Some units, like mine, have excellent natural light

Did not address any maintenance issues without repeated requests
Did not address pest issues

Most utilities are included. Gym a bonus

The price are outrageous for the state of the complex. There are pests and bugs everywhere

Lower your prices

Dog park is very convenient

Bed bugs
Unsafe (people getting detained and arrested in the lobby, craxkheads in the mail room, homeless people in the staircases)

Needs to be more secure

Our unit was newly renovated, and had a lot of space for Manhattan. Also the utilities were bundled together with the rent while we were living there.

Dealt with a lot of pests, management is extremely slow to respond. We spent months trying to get them to fix leaks and holes in the floor from shoddy renovations. Also the laundry room was constantly out of service, meaning you'd have to go to other buildings in the complex to get it done.

Laundry on site

Everything else - the building has black mold and unresponsive management!

Demo everything and clean this up before you have a giant class action lawsuit

Neighbours are friendly.
Location is nice.

Rodents, roaches, garbage outside, unresponsive and rude management, unresponsive super, lack of communication, huge price increases.

Care about your tenants.

Large apartment, really nice view of the East River

Pests, had cockroaches on 5th floor

N/A

- good amenities (laundry room, gym, lounge)
- good 24/7 security
- well maintained courtyard
- responsive super, and good maintenance services

- neighbors are unruly, with smoke weed in the hallway, and the whole place with smell of weed. 
- at the end of the first term my rent was raised 25% and Management refused to negotiate.
- management company is very unorganized and you will have to struggle with all communication with them 

Improve organization and communication with management company

Quiet building and Maintinence is helpful

Leasing office management is terrible. Takes weeks for a response

Nice amenities; gym, co-work and lounging area, dog park and dog spa, and in-building laundry. Management office is also on premises, as well as the security booth.

Maintenance takes a while to respond.

The gym in the complex is nice, up to date appliances and surfaces. Air conditioning units provided *but are too heavy for the mounting spot and are always pulling away from the wall. A bathtub. 1 and a half bathrooms is good for 4 bedrooms. Installed an Amazon locker, and when packages actually go in it they don't get stolen. Laundry in building is a plus, as is the elevator.

A lot of the pros are superficial and seem good on paper, and the building does well at the first look. There are so many things that show that management doesn't care.
They are incredibly difficult to get responses from and when they respond the answers are often short and not answering what was asked. The SIGNIFICANT increase on our rent this year is pushing us out, and I'm seeing it happen with many families and people who had made homes here across the board. The local businesses on the block were pushed out, as they rented from the company as well. They have installed some superficial on-paper benefits, and have exponentially inflated the cost without actually improving the apartments or lives of the people who live here. They are also the ones who stayed and stuck through during construction, putting up with the constant frustration and inconsistency, late deliverables, and an insane amount of ecologically hazardous construction materials. Bathrooms should have fans, ac units that you install should fit properly and not leave holes to the outside, switches that should control plugs because there aren't any lights should actually control those plugs. Paint started peeling in the bathroom after the first shower. Mice in the winter, gnats in the summer. The laundry room is always dirty and is expensive per load, in theory to keep it clean regularly.

Learn that people are LIVING here, and that while it's a business for you, you are actively making money off of unhousing reliable, established tenants. This is gentrification bullshit, just because it's new york doesn't mean you have to fall in line with the base unethical housing practices that the wealthy have deemed acceptable. Do better. The actual community would be so much better for it.

big bedrooms
nice bathrooms
gym on property
dog park on property
pool table on property
relatively cheap

takes forever for maintenance requests to be followed through
management is so rude and unresponsive
dog park is never cleaned so it smells like pee constantly

The neighbors are nice

I had a pest problem and management didn’t help relieve it. I ended up paying out of pocket.

The layout was nice and spacious, and it was nice having access to the gym and laundry.

Occasional problems with roaches, had issues with plumbing several times, and our "ready to move in apartment" did not have thermostats in the bedrooms (and therefore no heat) from September until February. Owner takes forever to respond and occasionally promises maintenance only to have no one show up.

Please be more prompt in your responses and follow through on maintenance.

Nice view of the east river and close to a lot of parks.

I've been reporting roaches to the building and 311 for 6 months and nothing has changed.

get rid of pests and clean this building up. its disgusting.m

Amenities are great, the rooms are of equal size and nice spatially

Old building so some pest issues. Animals die in the walls sometimes so it smells weird occasionally in the hallway. Super never responds but 24 hour security is great

Have maintenance respond more promptly

Clean, warm in the winter and cool in the summer. Great location.

Management doesn’t respond in a timely manner. The Super doesn’t answer calls. There was no notice about construction at 8 am in the morning every morning. When there was a dead animal in the walls, management did not do anything about it except for give us a scent absorption block (it didn’t work).

Do better with maintenance requests

Decently clean. No loitering. Sub par security. Small gym. Working laundry. Working elevator.

Thin Thin Thin walls and floors. You can hear even hear the people across from you that you do not share walls with. Most of the people in this building DO NOT work and have lived here for so long so they have bad behavior that has not been addressed. Unemployed behaviors. Management will do nothing because they have befriended these individuals. Oh and don't forget the loud TV's and weed smoking, dog barking, and loud music!! Inside and outside. It's crazy. Can't WFH.

Please make sure the apartments are clean and meeting covid standards before moving tenants in and signing them up to live in hell. Invest in upgrading ALL the units to make them livable. Considering they were made in 1973.