Review Summary for 186 Norfolk LLC
Summarized from anonymous rental reviews on openigloo.
Tenants renting from 186 NORFOLK LLC appreciate the prime locations and some buildings' cleanliness, responsive supers, and occasional renovations. There is praise for maintenance staff and well-managed common areas in certain buildings. However, multiple reviews indicate inconsistent management responsiveness, particularly regarding pest control issues with roaches and bed bugs, as well as heating problems in winter months. Several tenants highlight package theft concerns and occasional smell or cleanliness problems in stairwells. Rent hikes and aging infrastructure with noise insulation and water pressure challenges also affect some experiences. Overall, expect mixed management effectiveness, with strengths in location and maintenance but notable areas needing improvement in pest control and communication.
Open Violations
Only open violations from the last 10 years.
Data last updated 7 days ago.
The average number of violations per unit for this owner/associates across their portfolio is better than the city.
BUILDING AVERAGE:
0.02 violations per unit
NEW YORK CITY AVERAGE:
0.81 violation per unit
Non-hazardous
0
class A
i.e. no peephole on a door, or no street # on the building, unlawful keeping of animals
MOST RECENT:
No violation found...
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Hazardous
0
class B
i.e. smoke detector issues, inadequate lighting, no lighting for stairways
MOST RECENT:
No violation found...
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Immediately hazardous
1
class C
i.e. rodents, pest, mold, inadequate heat or hot water, defective building parts
MOST RECENT:
Sep 18, 2025: hmc adm code: § 27-2017.4 abate the infestation consisting of roaches in the entire apartment located at apt 2f, 2nd story, 1st apartment from east at south
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Missing information/filings
0
class I
Missing or non-compliant with administrative information orders or filings
MOST RECENT:
No violation found...
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All Properties Associated with 186 Norfolk LLC
/-73.985521,40.72147,14/640x640@2x?access_token=pk.eyJ1Ijoib3BlbmlnbG9vIiwiYSI6ImNsYjNmMjVwdzBjeHgzd21wYmJmZDB0eGYifQ.XZvZCOh51yXuDBE-I3Bg0A)
Lower East Side
186 Norfolk Street, Manhattan, NY 10002
18 Units • 6 Floors
2.7(4)
Rent Stabilized Units: Yes
Good Cause Eviction: Yes
Evictions: 0
Litigation History: No
1 Year Bedbug History: No
/-73.985554,40.721406,14/640x640@2x?access_token=pk.eyJ1Ijoib3BlbmlnbG9vIiwiYSI6ImNsYjNmMjVwdzBjeHgzd21wYmJmZDB0eGYifQ.XZvZCOh51yXuDBE-I3Bg0A)
Lower East Side
184 Norfolk Street, Manhattan, NY 10002
18 Units • 6 Floors
4.6(3)
Rent Stabilized Units: Yes
Good Cause Eviction: Yes
Evictions: 0
Litigation History: No
1 Year Bedbug History: No
/-73.985523,40.721545,14/640x640@2x?access_token=pk.eyJ1Ijoib3BlbmlnbG9vIiwiYSI6ImNsYjNmMjVwdzBjeHgzd21wYmJmZDB0eGYifQ.XZvZCOh51yXuDBE-I3Bg0A)
Lower East Side
188 Norfolk Street, Manhattan, NY 10002
13 Units • 6 Floors
3.4(3)
Rent Stabilized Units: Yes
Good Cause Eviction: Yes
Evictions: 1
Litigation History: Yes
1 Year Bedbug History: No
Reviews (10)
4.88 stars
3 months ago
LES- Downtown Dream
Former Tenant
Pros:
location
hall decor
maintenance
hot water
windows
ceiling height
design
hall decor
maintenance
hot water
windows
ceiling height
design
Cons:
price
space
walk up stairs
space
walk up stairs
4.12 stars
5 months ago
Great location and apartment
Former Tenant
Pros:
-common spaces cleaned weekly
-trash bins outside
-great location
-monthly preventative extermination
-trash bins outside
-great location
-monthly preventative extermination
Cons:
-took a few follow ups for maintenance
-sometimes traffic noise
-sometimes traffic noise
Advice to owner:
Lower prices
2.88 stars
6 months ago
Ok but not great
Former Tenant
Pros:
-Lovely super
-Washer/dryer
-Great location
-Washer/dryer
-Great location
Cons:
-Bed bugs + roaches
-Every appliance broke and took forever to fix
-Every appliance broke and took forever to fix
Advice to owner:
replace appliances
3.62 stars
7 months ago
Enjoyed living here as a student but not the best
Former Tenant
Pros:
I really like the convenience of the neighborhood, there are a lot of great restaurants around. I don’t hear much noise from neighbors. And my bedroom gets great natural light (outward facing)
Cons:
Someone peed in the stairwell back in October, and it is May and you can still kind of smell it. For two months it was REALLY strong, to the point where guests would comment on it. How are they unable to get rid of that smell? Packages have gone missing before. One time there was a homeless person just in the stairwell. Sometimes they’re super responsive to maintenance problems, but our dishwasher was broken for like 2 months before they fixed it despite multiple requests. And my bedroom is FREEZING in the winter. They are stingy with turning the heat on in my opinion.
Advice to owner:
Turn the heat on more in the winter and clean the stairwell more regularly.
2.25 stars
Over 1 year ago
You’re better off finding something else.
Former Tenant
Pros:
The building is in an ideal area, and the people who live here are nice. Those are the only pros.
Cons:
The whole building is infested with roaches. The management does not do anything about it, and the monthly pest control they provide is definitely insufficient. You will find roaches everywhere and wish you never moved in. The building always smells musty (roach scent) and like cigarettes, since people will smoke inside. The stairwell gets so hot it’s unbearable. The washer/dryer is the loudest thing ever and it shakes the entire building, which prompts the roaches to come out. I keep my room very cold and i don’t dare walk out of my room after it gets dark, no matter what.
Advice to owner:
Hire a professional pest control company to clean out the entire building and bomb it all. Seal every entrance. Stop letting people smoke cigarettes in the building and leaving the trash outside their door when convenient - it attracts them. Be more responsive and aware of your tenants complaints.
4.75 stars
Over 1 year ago
Clean and nicely renovated
Former Tenant
Pros:
Generally pretty clean in the hallways. Responsive super. No pests, and generally no problems with the apartment.
Cons:
Nothing other than issues with packages getting stolen.
Advice to owner:
none
5 stars
Over 2 years ago
I lived here for 12 years and I miss it!
Former Tenant
Pros:
Luis the Super lives on the ground floor. He knows his stuff and can pretty much fix anything. You just have to request your service, but their maintenance was on point for me anyway. Anytime I've ever had issues, they were quick to fix it and not just a temporary bandaid either. They did a really good job. Hallways were always clean.
Cons:
I lived on the 6th floor, so obviously walk-ups suck, but in the summer it gets really, really hot up in the apt and it's really expensive to cool it down, especially with the bad insulation. For our 3bdrm (technically 2), it would cost around $350-$400 in the middle of the summer.
After Covid, package thieves became a huge problem, so we left signs for everyone to not let random strangers in because anyone could just pretend to be Amazon or whatever. I asked specifically who the package was for before letting anyone in and they would get super upset. We constantly hounded the landlord, but there did not seem to be any sort of action taken to even try to fix the problem. I don't know what the situation is now, but even with cameras, it was still a problem. The thieves would tear open the box and take the items and leave the boxes behind. They don't care. We've chased them out many times.
Our apartment was kept spotless for good reason and rarely had any pest issues. If for whatever reason you're a slob, you will run into mice issues. Make sure to be on top of your cleaning.
I was going to renew last minute, but the agent that was working the unit made it seem like I couldn't, and looking back I was well within my rights. I should've sought legal action. My unit was stabilized and now rent has jumped 30-50%. They definitely wanted me out.
After Covid, package thieves became a huge problem, so we left signs for everyone to not let random strangers in because anyone could just pretend to be Amazon or whatever. I asked specifically who the package was for before letting anyone in and they would get super upset. We constantly hounded the landlord, but there did not seem to be any sort of action taken to even try to fix the problem. I don't know what the situation is now, but even with cameras, it was still a problem. The thieves would tear open the box and take the items and leave the boxes behind. They don't care. We've chased them out many times.
Our apartment was kept spotless for good reason and rarely had any pest issues. If for whatever reason you're a slob, you will run into mice issues. Make sure to be on top of your cleaning.
I was going to renew last minute, but the agent that was working the unit made it seem like I couldn't, and looking back I was well within my rights. I should've sought legal action. My unit was stabilized and now rent has jumped 30-50%. They definitely wanted me out.
Advice to owner:
Thank you for letting me live here for 12 years!
2.88 stars
Over 2 years ago
Great Location but constant roaches
Former Tenant
Pros:
amazing location, decent sized apartments, in-unit washer
Cons:
constant roaches, downstairs neighbor was a nightmare but the rest of the neighbors were great
2.12 stars
Over 2 years ago
Not great building
Former Tenant
Pros:
Used to be cheaper than the rest of the area but no longer the case
Good location
Good location
Cons:
Apartments are old and unrenovated
Management increased rent by roughly 50% over the course of 2 years
Lots of package theft for which building and management are unwilling to find solutions
Archaic intercom system
Bad insulation
Water pressure is not great
Management increased rent by roughly 50% over the course of 2 years
Lots of package theft for which building and management are unwilling to find solutions
Archaic intercom system
Bad insulation
Water pressure is not great
2.5 stars
Over 4 years ago
Decent/inexpensive
Former Tenant
Pros:
You can get a unit with a washer/dryer, super is responsive/ helpful and lives nearby. Close to a lot of cool things in the east village and lower east side.
Cons:
Unresponsive management/ owner, lots of drafts from windows, radiator leaks
Advice to owner:
Respond to your tenants and fix issues when they arise, not months later.