Em Holding Corp

Generally well maintained but not at all fancy and sometimes a bit dirty, generally responsive but occasionally difficult to communicate with. Some units in desperate need of upgrades to kitchen and bathroom.

Building security never great; outside garbages poorly maintained, lobby very rarely cleaned, invited theft of packages, etc.

General upkeep, responsiveness, and pride in building could be greatly improved.

Condo building so lots of owners in the building, meaning any problems that arise don't last too long.

By the highway so lots of noise and dust.
Occasional pests but management is pretty proactive.
Hallways could use a moping

Cameras for safety
Low noise levels
Elevator building
Clean hallways
Friendly neighbors
Good light from windows

Laundry machines don’t work very well

Quiet, only 1 little kid who seems to live somewhere else more than half the time, nice yard as view.

Rats and bugs rampant due to garbage always being out of control. My floor (2) is ok so far but front area is DISGUSTING. Owner says i should talk with board but whatever I’m not staying long

Deal with the garbage rats and bugs or you’ll keep losing good tenants

-Outdoor space
-Renovated with new appliances
-Strong heat in the winter
-Monthly exterminator

-Front door not secure and facilitated a break-in to the apartment

Security cameras

Strict rules around garbage, community email thread that keeps you up to date, good sunlight, lovely amenities, great location

Thin walls where noise travels easily, the condo board app process is a lot for someone just looking to rent (personal letters or rec, two professional letters of rec)

Interior space is good. Has a washer/dryer, dishwasher, and garbage disposal. Storage shed in backyard.

Landlord does not care about the comfort of the tenants. A lot is broken and never fixed. For example, the back door doesn’t lock and the bedroom window is so broken it could be pushed in by hand. Smells like old buttered popcorn, no matter how much cleaning you do or candles you use. Backyard is not usable. Ant infestation beyond belief, even with regular extermination.

Care more about your property.

The location is great with not too much street noise and friendly neighbors. Our ground floor apartment was spacious and had a very large private yard that was great for summers.

Over 3 years in the apartment, we’ve seen a consistent pattern of lack of investment to fix underlying and recurring issues with the building.

We have had infestations of mice and roaches never properly addressed. An exterminator is sent monthly, but the issue never resolved and we continue to see mice and find at least one roach every day. Also, the heat continuously breaks every few weeks through the winter. Again, maintenance is sent to fix it, but these are all band-aid solutions and the system continues to fail. Similarly, we’ve had recurring leaks from the kitchen ceiling for a year and each time there is a one-off patch but a new leak inevitably comes up a few weeks later.

E&M management are relatively good at sending out contractors to address immediate issues, but do a poor job communicating with tenants. And the building’s owner does not invest in actually fixing underlying issues (e.g. the leak in our ceiling was patched vs. the broken sewage pipes being replaced and will break again in the future) so tenants are left spending an inordinate amount of their time dealing with issues. It’s a shame to see a building in such a nice area decline due to under investment. We ultimately decided to move out rather than spend another year dealing with continuous issues.