Greenetree Management

solid maintenance, quiet

garbage area rats, that's New York city for ya

better options for garbage

Responsive management, clean building

lot of people coming in and out (minor issue)

Good work!

Modern. Nice tenants. Super is responsive.

Apartments are tiny and not like the AI-generated photos. Poor air circulation and dark.

Great location and super is awesome

Roaches and no AC

Exterminator

I moved to 10 Rutgers in 2010 after a fire destroyed my East Village apartment building. Despite initial apprehensions about moving deep into Two Bridges, it quickly became my favorite neighborhood in the city with its vibrant restaurant and bar scene and bustling street culture. Sadly, I was forced to move out in 2018 when the building was sold to new owners who undertook a major renovation. Were it not for the fact, I might still be living there.

There wasn't much I disliked about the building, other than getting the boot after 8 years.

Keep up the good work!

Things like Butterfly/Latch make it easy to get in and out. In Unit Laundry & Dishwasher is amazing. Decent shower. Functional kitchen space. Super is great with responding to messages and helping out.

Low ceilings and no Oven Hood meaning it smokes up like crazy. Thin walls next to you so you can hear more than you'd like. Fridge & Freezer seem cheap and had problems. Wall paint/exterior is a bit cheap too.

Better kitchen equipment seems like the easiest and quickest immediate upgrade. It is a small apartment for the cost.

Clean, well maintained building with a responsive landlord. Packages were always safe, good natural light, and great appliances.

Nothing to report. Only thing I'd say is slightly faulty dishwasher, but this was resolved.

The super is nice. It’s very young people living in the building.

Within weeks of us moving in there was a roach outside on our floor dead lying there for over a week. There was also in this period of flood happening of water seeping down from the fifth floor (we were on the second) that damage or air conditioner that we had yet to install. We also had a mice infestation coming out of the pocket doors, which had no possible solution given the gap between the floor and the door. The apartment was left in bad condition from the previous tenants. We emailed the landlord multiple times for some type of restitution from the flooding that happened (it took them 3 weeks to resolve the molding paint on the ceiling) and they had no response. After over a month of emailing, they responded with one sentence saying you can break your lease. When we responded, confirming we would get our security deposit back, they did not respond again. We had super loud neighbors blasting music (so loud I could literally tell what song was playing) and management ignored our emails to ask them to quiet down. This would happen anytime from 7 AM through 11 PM. I also ignored us when we knocked on the door. Overall, I could not recommend this place any less. The finishings were also very cheap and not well constructed; we had a consistent leak in our faucet that just never was resolved. The windows are also not soundproof and you will be able to hear anything on ninth or 10th Ave. the washer dryer takes seven hours to run a full load (one hour for wash, 6 hours for dry). DO NOT MAKE THE SAME MISTAKE WE DID.

Actually respond to your f**king emails and treat us with the respect that we pay for.

Great option for NYC living. Location is perfect, close to public transportation and nightlife. Doormen are awesome management not so much.

Management will not respond to you. Other than that, can't really complain

Josh should respond to emails.

- well-maintained and clean and updated

- some cockroaches

Great location, no issue with bugs,

Unresponsive management / leasing team

Area and price

Cleanliness and super / management

Highly responsive super (Kris) to our maintenance issues, no issues with hot water (just took some time in the winter), garbage cleaned quickly, elevator always works

Heat only included in one room
Saw a cockroach in room
Pipe in room creaks/clanks too loudly in winter

Great location and very quiet

Very difficult to get in touch with management

Quiet usually and have no issues with neighbors

roaches occasionally pop up
mail has been stolen a few times
heating is basically non-existent for our apartment

One of the few full service buildings in the LES. Has good door men and good facilities people.

Management can be slow to respond. The rooms are not the largest, and the sliding doors aren't great.

This is a mandatory field

Landlord entered the apartment whenever he wanted, without notice. Came home from work several times to see that items had been moved around, even found a chair overturned one time. Woke up several mornings to find random men standing on the balcony just outside of my bedroom window, just feet from my bed. Attempted to raise the issue and landlord refused to talk, or stop.

Near lots of great restaurants
Updated kitchen and bathrooms. One has a bathtub.
Super is attentive
In-Unit Washer Drier

Main Street facing so siren and street noises
Front room is a weird shape (not square/rectangular), so furniture gets tricky

Location is great for the price. We have an in-unit laundry and dishwasher as well. It's small and a walk-up building but it does the job

Building super is forgetful, and often times, not respectful of people's times. Would promise to do something but doesn't show up. We've only lived here for 4 months but there has been so many issues that he hadn't (or had been SUPER late to) dealt with

Replace super. Or make super more accountable about his actions and promises.

-electronic keys
-doorman who handles packages
-elevator
-gym
-outdoor space

-doorman not 24 hrs
-some drawers were broken upon moving in