Prospect Heights 30 Realty LLC

A great location in between two major subway lines, with access to tons of restaurants, bars, grocery stores, and shopping. Laundry in unit is a major plus.

Management is mostly unresponsive to even major complaints (for example, the front door lock was broken for 7 months before it was finally fixed). They frequently are between cleaning staff and the building will go weeks without having the hallways cleaned or the trash cleared. Apartments are in poor shape overall, but there seems to be no point to complaining about issues. Neighbors frequently smoke in the hallways, play fetch with their dog in entrance lobby, and have loud, prolonged conversations in public areas that can be heard inside the apartments.

Update: had to sue landlord to get security deposit back after weeks of complaining and promising they would send it

Address maintenance issues promptly and correctly, and keep the building clean and safe to live in

Nice location, pest control once a month, cleaning the building once a week

Packages get stolen sometimes

Make a room for packages please

Neighbors, super , neighbors

Roaches, bugs , cheap renovations for high cost apartments

Nothing at all

No security, dirty, cockroaches

Fix it!

Most of the tenants are nice, decent price for the area

Apartment infested with roaches, rats seen on the ground floor due to the poorly managed outdoor trash area, broken mailboxes, unassigned entry buzzer, extremely slow or no response to maintenance requests by management, security deposit never returned

Follow-up with your tenants in a reasonable time and take care of your building if you want tenants to stay

They eventually get around to repairs, good area, they take care of trash, heat, and hot water

A few months ago, someone posted information about the owner to the walls that showed reports of him bullying low-income black tenants out of other buildings he has owned. Repairs take a long time.

Please complete repairs faster or at least update tenants on the holdup.

It is close to Franklin Ave

The roof in the bathroom was falling in. I had to use an umbrella to go to the bathroom. They refused to fix it so I had to leave for safety reasons.

Put the safety of your tenants first. Fix your building!

Near good restaurants and bars
Renovated units with new appliances
Deep bathtub

Negligent, crooked management who only want to make profit and not help their tenants
Roach infestation
Packages are always stolen
Water damage in ceilings
Overpriced rent

Take care of your building and tenants instead of putting up a fake facade. Then you won’t see so much turnover.

Not much. The renovated apartments look nice. The buzzer system is convenient. Gas heat included. Good location.

Our apartment was supposedly newly renovated. HUGE flying cockroaches that didn’t go away no matter how many times the exterminator came. A lot of large leaks and holes. Overall poor building maintenance. And our packages/mail were constantly stolen. Management is oblivious and seriously disorganized.

Properly repair your units and deal with your roach infestation.

- Decent location
- Nice small study adjacent to the main bedroom
- Nice bathtub

- Turns out my unit is rent stabilized and the landlord has illegally been charging more than double the legal limit
- No heat in the dead of winter because the unit never had radiators installed and it took over a month of back and forth to get this fixed in the dead
of winter
- Old rusty pipes that bang throughout the night as the heat turns on
- Adjacent to a fairly busy / loud street that can be hard to sleep through
- Water damage in the ceiling that leaked, would cause dry wall to fall, and created mold
- The occasional cockroach or two
- Inattentive upstairs neighbors with two kids who leave the faucet on periodically causing my ceilings to rain
- Very inattentive landlord who doesn't return calls and doesn't even have an email address set up
- Garbage piles up outside with unclear recycling protocols

The way you treat your tenants is straight up criminal. I understand that Covid has made things hard for you, but that is no excuse to not provide heat and basic customer service to paying tenants.