Benny Caiola

Great super and very responsive management

Some loud dogs and only 2 washing machines dryer doesn’t always work

New laundry

Great super. Laundry in basement. Nice rooftop. Quiet - I hardly ever hear my neighbors. Hardly any problems in 3yrs aside from a small leak

Package lockers often get full l your packages are left out in the open. However the super is amazing at bringing them to your door or putting them in a locker.

Frankie is amazing give him a raise!!

Elevator, laundry in basement, nice restaurants around

Small trash chutes, outdated appliances

Update appliances

The area is perfect - one block from the 456, a short walk to the Q, near Central Park, so many conveniences within a few minutes walk.

Elevator is out.... a lot.
They put a sign up list up for the exterminator monthly (either for an active problem or preventative), but then exterminator doesn't show.
HVACs routinely stop working.
we have 2 washers and 2 dryers in the basement, and it's rare all machines are functional. they are also dirty (rust, mildew, not sure) and leave a residue on clothes sometimes.
Perhaps worst of all, there has been a huge mouse problem in several apartments recently. Management company (not referring to Super, he does his best and he's only one person) has been incredibly lax about trying to alleviate the problem. When a problem is reported, they take several days to a week before sending an exterminator or taking any action. You'd think they would want to take care of any pest related problems as quickly as possible so they don't escalate.
This was a very nice place to live, but within the last 2 years things have gone way downhill. The management company just cashes rent checks and does not care about the living conditions of those in the building.

Care about your building and tenants enough to keep the elevator working, hot water flowing, hvacs working AND PESTS OUT. There are responsibilities you've signed on for when you cash people's rent checks.

Well maintained, kind tenants, no pests

Maintenance issues would happen during the day like having to turn the water off

Quiet, decent people, air conditioned entry,

Some neighbors can be loud at random times. Or complain too much (you are in a city). Wish I had laundry or basement laundry.

Good

Clean, live in super. Quiet. Occasional problems with lost packages.

Narrow street and absolutely no parking

Super very responsive. Clean building

Slow elevator, outdated kitchens

Location, price, management

Noise level from neighbors due to thin floors and walls.

Quiet street and centrally located

Smoking is allowed and frequently smelled like cigarettes in my unit from vents and in common areas

Stop allowing smoking in the building

Amazing location, management is very professional and responsive, rent is reasonable

Although it is very conveniently located, the are is quite busy and noisy

I lived here 12 years and Frankie was the best super ever. My current building in Hoboken has a totally unresponsive super who does not care. And it makes me miss Frankie. Really if you have a good super in the building - you have peace, you have everything running smoothly, you have a safe and clean building. So cheers to Frankie from across the river.

I only moved because it was during the pandemic and the city was crazy at that time. If I ever moved back it would be to this building and to Frankie. Bettina was great too.

Give Frankie a raise. He is one of a kind and a gem.

Two efficient elevators. Electronic package system which helps prevent packages getting stolen. Washer and drier in the basement work well, and the dryers are new. We have a finished roof which all tenant have access to. AC units in each bedroom. If there is ever an issue the live in super is great!

You pay for laundry. Not a ton of natural sunlight in the bedrooms. I have had a package stolen once (rare for our building).

Awesome Super, Frankie, who has been so helpful over the past 4 years.

Packages have been stolen, boiler can break somewhat open - however, fixed quickly.

clean, quiet, well maintained. Super is great and quick to respond.

Dealing with management. In my experience, they were extremely rude and lazy. We didn't have heat in our unit for multiple month over the winter, and they would rather stonewall you and pretend you are lying then fix the issue. Heat had to go out in the entire building and 311 had to get involved before they fixed the issue.

it is an elevator building

no peep hole on the door, laundry room is not nice and there are only a few machines for the whole building (building is about 20 floors). they used very cheap paint on the apartment walls that chip and get marked up extremely easily, limited control over the heat- it is either very cold or very hot. I have not seen the windows being cleaned once in about the 2 years that I have been there. you can hear everything that is going on in the hallways, front doors slam extremely loudly.

improve the laundry room, clean the windows, fix the peep holes, use better paint

Amazing super, nice apartments if you face the street. They gave us money off rent due to scaffolding. I’ve never had a package stolen from here!

Expensive, the have issues with hot water or water being brown, but happens < 2 hours / month

Frankie is the best!

Location, building management

Occasional pests (a couple of mice and roaches over 3 years)

Great apartment with friendly and very responsive live-in superintendent as well as management company. Large-sized kitchens. Lots of closet space

The heat is strong in the winter and the apartment can get too warm.

Well maintained, nice supers, decently priced

The elevators malfunction a lot

Cheaper rent