What do tenants say about The Helena Associates LLC?

The Helena Associates LLC has an average tenant rating of 4.6 out of 5 across 19 reviews.

Would renters recommend buildings managed by The Helena Associates LLC?

85% of tenants who reviewed buildings managed by The Helena Associates LLC would recommend living there.

Is The Helena Associates LLC responsive to tenants?

90% of tenants who reviewed a building managed by The Helena Associates LLC approve of how it is run.

Has The Helena Associates LLC had any litigation cases?

The Helena Associates LLC has 1 housing court litigation case across their portfolio.

Has The Helena Associates LLC had any evictions?

The Helena Associates LLC has 7 recorded evictions across their portfolio.

Is The Helena Associates LLC on the worst landlords list?

The Helena Associates LLC has not appeared on the NYC worst landlords list.

How many buildings does The Helena Associates LLC own or manage?

The Helena Associates LLC owns or manages 2 buildings totalling 597 units.

The Helena Associates Llc

Owner·2 buildings·597 units

4.6

19 reviews

Top rated owner or associate

Associated buildings are highly reviewed and rated 4+ stars by past and current renters.

Highlights

Evictions

Litigation cases

About The Helena Associates Llc

The Helena Associates Llc is a well-regarded and reliable owner. Across their buildings, tenants rate them 4.6/5 across 19 reviews, with 85% recommending their buildings and 90% approving of them as an owner or associate. Their portfolio records 7 evictions, 0 open violations, and 1 litigation case. Data last updated October 27, 2026. The Helena Associates LLC is an owner associated with 2 buildings and 597 units across Fulton/Seaport and Hell's Kitchen in Manhattan. The portfolio spans multiple neighborhoods across Manhattan. The buildings were constructed during a wide range of years, spanning from the 1900s to the 2000s, reflecting multiple generations of development. The buildings are primarily high-rise. All of the associated buildings have rent-stabilized apartments. Individual building ratings, tenant reviews, and public records are on the associated building pages.

Renter recommendations

Renters recommend associated buildings

Renters approve of this owner or associate

Building photos

Review summary

Summarized from anonymous rental reviews on Openigloo.

TENANT INSIGHTS FOR THE HELENA ASSOCIATES LLC PROPERTIES Tenant feedback consistently praises Helena Associates LLC for maintaining clean, organized buildings with friendly, responsive staff, including helpful doormen and timely maintenance services. Residents value the calm, quiet environment and secure, smoke-free premises, though some mention noise or disruptive neighbors in a few cases. Common concerns include slow or problematic elevator service, occasional HVAC issues, and aggressive rent increases, particularly challenging for long-term residency. The location may be less convenient for public transit users but offers a quieter setting with amenities like gyms and shuttle services. Overall, management responsiveness and building upkeep are strengths, though rent pricing and facility upgrades could improve.

Reviews

Former tenant·5 days ago

Helena Building review

Pros

Management is responsive to maintenance requests and the building and shared amenities are clean and in good order

Cons

Elevators are slow and inefficient and often not working

Former tenant·2 weeks ago

Fantastic place to live

Pros

The doormen are wonderful and so helpful, maintenance is very quick to come when there are issues, and the gym and other amenities are all lovely. Our views are practically unmatched from our corner unit.

Cons

My air conditioning has broken many times, but they do always fix it quickyl.

Buildings associated with THE HELENA ASSOCIATES LLC

Good cause

227 Front Street

Fulton/Seaport

Top rated

601 West 57 Street

4.6(19)

Hell's Kitchen

Building ratings

Cleanliness

Trash management

Pest control

Water pressure

Heat

Neighbors

Noise levels

Owner responsiveness

Cleanliness

Trash management

Pest control

Water pressure

Heat

Neighbors

Noise levels

Owner responsiveness

Rents and deposits

Renters received their security deposits back

Electronic rent payments

Open violations

From past 10 years · Updated 5 days ago

Average violations per unit for this owner or associate is better than the city average.

Owner averageLess than 0.01Violations per unit

NYC average0.81Violations per unit

0Class C

Immediately hazardous

Rodents, pest, mold, inadequate heat or hot water, defective building parts

0Class B

Hazardous

Smoke detector issues, inadequate lighting, no lighting for stairways

0Class A

Non-hazardous

No peephole on a door, no street number on the building, unlawful keeping of animals

0Class I

Missing info

Missing or non-compliant with administrative information orders or filings

FAQs