Marina Tower Associates, LP

N/A - See complaints below.

Some additional updates to add to the poorly managed complex that is Gateway.

1. Gateway will not budge on renewal offers. They will raise your rent the maximum amount they are legally allowed to under the Good Cause Eviction act, and will not negotiate on anything except for "current market rate." Having major issues with your apartment? Doesn't matter to them. Good luck negotiating from the Spring to the Fall. Also - beware, if you signed an initial lease for longer than a 12 month term, they will not offer you the same length lease when renewing. 12 months only. For no real reason other than them not wanting to.

2. Reinforcing that Gateway charges "luxury" prices for non-luxury standards. See attached photo of dog poop in the elevator on a busy day.

3. Water shut downs have become more frequent - the most recent shut down (8/11/25) lasting 1 hour beyond the time period when it was said it would be restored. Leaving residents without clean, usable water or access to plumbing for hours. Even post-restore, hot water is not usable. No water pressure.

4. Tragically, last week, a Gateway resident passed away - which was unfortunately seen and spoken about by many residents - many then offered support and sympathy to one another.
Gateway was silent.
For a company that prides itself on their sense of "community," the lack of acknowledgement for such a tragedy of this scale is disappointing beyond belief. No grief resources offered, no help resources provided - nothing. It takes just a few minutes to piece together a few words of condolences and methods of offering help to those who are struggling. Gateway would rather pretend nothing ever happened than admit that a life was lost. Management only cares about their reputation and being able to charge the most they possibly can for these units.

---

Unfortunately, I should have listened to other reviews warning prospective tenants about the outrageously high electricity costs. In 10+ years of living in Manhattan, I have never paid even remotely close to the amount we are being charged at Gateway for electricity, with January 2025 being the highest cost yet - nearly $400 for one month in a one bedroom apartment.

In voicing my frustration with other tenants, it seems I am far from alone - as others have reported monthly electricity charges even higher - $600+ for a 1BR, even some over $1,000 for a 2-bedroom unit. Ridiculous. People can heat entire homes for this cost.

What this really boils down to is of course, the cost of electricity rising, but even more so driven by:
1. Awful building insulation
2. More importantly - the heat/AC units that are installed in each unit are completely inefficient at heating. They use so much power when on - even when running as the building recommends (between 73-75 degrees, on auto mode, dropping down to cooler temperatures at night vs. turning off entirely, using 2 units if available in the apartment instead of one, etc.)

The messaging most tenants have been given from management and the metering company regarding these units and their egregious use of electricity is:

"When it is 40 degrees or above, the heat pump feature provides heat which is an efficient way to heat the apartment. However, this feature does not work when it is below 40 degrees and the heat switches to 100% electric heat elements."

Thus - insinuating that the latter (which applied to most days in December, January, and even February) - is a completely INEFFICIENT way to heat an apartment. And it truly shows - even when running the unit in sub-40 degree weather as recommended, it is still freezing in the apartments. If you enjoy paying your life savings to live borderline comfortably while Management tries to justify the use of these terrible HVAC units - Gateway may be the place for you!

Management - rather than combatting tenants via email, or returning the same boilerplate replies to complaints that are significantly impacting your residents financially, you'd be better off spending the time looking into solutions for replacement HVAC units that are more energy-efficient, and actually work to heat apartments in the winter. These things do exist, and many buildings leverage them. If this can't be done, this will be a huge reason for high vacancies and quick tenant turnover.

Management - rather than combatting tenants via email, or returning the same boilerplate replies to complaints that are significantly impacting your residents financially, you'd be better off spending the time looking into solutions for replacement HVAC units that are more energy-efficient, and actually work to heat apartments in the winter. These things do exist, and many buildings leverage them. If this can't be done, this will be a huge reason for high vacancies and quick tenant turnover.

Really nice area along the water. Although they're about to start 5 years of major construction along the water. Neighbors are friendly for the most part.

I do not have working heat or air conditioning. My electric bill in the winter is over $1000 for a 1 bedroom in spite of the heat not working. Maintenance just closes my tickets without fixing anything. We've had 4 major fires in the last few months. The building management was aggressive/retailiatory when I asked about fixing the heat.

Friendly doormen, great location

The building is rated a C which you can see from the extraordinarily high electricity bills.

Provide more transparency on why Metergy was selected, how usage is determined and get tenants a better rate.

Train connection, water view and nearby parks

Elevators have been repair for the last 2 years,
Management is very rude, price is very hight compared to similar units

Education

Doorman are great!

The elevators are worse than I’ve ever seen

Laundry room doesn’t have enough machines for the amount of people

Let people pay to install in unit w/d

The view of the river which is about to be blocked by a wall they are building in hopes of keeping out the next major storm. The entire neighborhood will be surrounded by what will look like the Berlin Wall and the neighborhood will be finished at this point.

10% rent increase, horrifying rent stabilized neighbors who act entitled , zero maintenance zero contact with any management in emergencies, the worst elevators in NYC, there is absolutely no one in charge of these properties, we fend for ourselves.

Get your act together

We love our neighbors, we love our doormen. The view is gorgeous. The pool while pricey is nice.

The management is brutal. They raise rents in the 18-23 percent range on every new lease and don’t let you negotiate.

They market and keep trying to price the building as ‘luxury’. It’s not. It’s a nice place to live but old and not worth the current prices.

Care about your tenants

Very quiet, great neighborhood

The electrical bills in This building can go crazy high. We once received one that was $500.

Beautiful Views
Location
Noise level

Management is unnecessarily rude. At one point, I felt like they simply enjoyed contentious email exchanges.
Old apartment finishes
Run down amenities (they also charge a mandatory amenity fee but leasing agents like to keep that on the DL before signing the lease)
They charge for water! Which can get pricey when their apartment toilets continuously break and start running.
Tenants let their dogs go to the bathroom on the premises (courtyard lawns) and I’ve seen multiple dog poops IN the lobby area and the person obviously just left it for someone else to clean up!

Kindness goes a long way.

The location on the Hudson has the feel of living in a resort.
Close to the the 2, R and 4/5 subway lines.
Many dining and shopping options close by.
The building staff and on site management staff are very nice and care about the residents.
The common area is nicely maintained.

The complex is advertised as luxury and it is A minus at best.
Quiet inside and out except if you face the courtyard when the Sanitation trucks are there at 7am and when a forklift operator allows the machine to beep in reverse incessantly at 3am.
At lease renewal the rent is increased to whatever the market will bear; NON negotiable. Expect 15% to 30% year after year.

No use, as any advice will fall on deaf ears.

Great views (truly incredible)
Friendly doormen
You can flex the apartment
Gym in building

Heating is horrible
Building itself is an eyesore
Rent goes up 15% every year :(
Not very upgraded

Renovations needed

Great doormen and neighbors
Spacious rooms
Noise management between apartments

Getting over priced
Ridiculous laundry room
Always changing the lobby to make it worse
Doormen and lobby is now swamped with Amazon packages

Great light, views, and renovated units with open kitchens

Was told I could build a wall in my alcove studio and I was able to but not all the way to the ceiling

Loved living here!

Some doormen are nice. Some views are nice. Does not justify the crazy rents.

It is NOT a luxury building. Doormen cannot do their jobs from dealing with packages, multiple tenants had stuff stolen from the building. Security is joke, management company is unresponsive at best and aggressive at worst. Management employees are disrespectful. When i reported a theft they said nothing is going to change, too bad. Units are generally sound proof but not insulated well for heat. Electricity bill comes from a random third party affiliated with the owners and charge significantly above market rates. Apartments are tiny, kitchens are comically small, one laundry room for the building with most machines covered in dog hair. Elevators are never working properly and its normal to wait for 15 minutes just to be able to go or down. Everything is done at the cheapest possible cost.

Check in with your tenants to see how things can be improved. There are many things that can be done for very little effort that will have a great impact. Check in on your management. They are disrespectful to the tenants.

- quiet with lots of families
- amazing views of the Hudson
- large units

- older finishings
- small bathrooms

Location, apartment size

Maintenance of common areas, slow elevators, lease renewal increases

Love living by the water

Amenities are not always accessible

Super clean
Doormen are awesome, package system is easy
The staff in general are great
Apartments have incredible views and are spacious
You never hear noise from another appointment
Proximity to the river is unmatched

The apartments are pricey

Nice (although barely heated) pool outside

After the initial term, expect Gateway to raise the renewal rent far above what you’d likely expect (mine went up close to 18% over the prior year)

Vanessa was awful to work with.

The doormen are great. Location is awesome- especially during COVID, the light and access to green space and the waterfront is a blessing.

On-site staff is great but off-site ownership company can be unresponsive and inflexible. Expect to need to send many emails if trying to communicate with them. Luckily you usually only talk to them when it comes to the lease itself.