Avalon Riverview North LLC

Spacious apartment, good closet space, peaceful location

Heat was too high in the winter and could not be lowered even after multiple maintenance requests. Problems with neighbors smoking. You can hear babies and dogs passing by your door because there is a gap at the bottom of the door. Leasing team is extremely difficult to reach and get answers from. High fees mean you pay more than you expect

Everything in this area is expensive because you are paying for the location so I won't dock the price here. You are right outside grand central in a quiet part of Queens with a stunning view of the skyline. This building itself is honestly fine. The staff and maintenance team are excellent. If there is something wrong in your apartment they will be right over. The roof is pretty great. Super dog friendly.

The elevators are a complete mess. The standard is 2/5 are out at all times so expect to wait. The perk of living on a floor below 5 is you can zip right past everyone waiting on line in the lobby. They will jack your rent up and do you no favors up returning.

Rent renewal should be better to returning tenants. Actually fix the elevators.

Very clean and secure, well-maintained and great natural light and privacy

very small units for the price, some elevators were not working as well

Great location, apartment size

Pay extra for building amenities
Building is poorly maintained, specifically the elevators. At least 1 is out almost every day (at times up to 3 out of 5 are out)
Management is unresponsive when it comes to community concerns

The building had beautiful views and OK amenities.

Where to start... The management company was absolutely horrible. There hasn't been a single interaction with them where they were rude and/or dismissive of issues we've had. The AC in out unit never cools down the place, during hot summer days, it gets down to 80 degrees at its lowest. I did the research on the AC unit, and it's rated for an apartment 60% of its size. The management team refused to do anything about it, and based on the size of other units in the building, and talking to other residents, probably about half the units do not cool down. The AC units are also not energy efficient, so to get the temperature of the apartment to 80 degrees, we've received a $1,000 (in a month) energy bill.

My advice: Don't rent a unit over 800 sq. ft., and if you do, then just make sure to add $1,000 to the rent for the summer months as part of your cost of renting if you want to live at a semi-comfortable temperature.

Get better AC units, sell to an owner who actually cares about managing the property and not just sucking money out of your tenants.

Good location and building and most amenities, and the maintenance and front desk workers are wonderful.

Had to sue the company for the flooding damage they caused. Leasing office and legality of the lease is horrible. Made it impossible to even find out what our mandatory renters insurance COMPANY was let alone talk to anyone. They let issues with the building get INSANELY bad and wait for people to leave in large quantities before they deal with it. A million lawsuit-worthy issues were constantly popping up. Mostly people just didn't want to bother and left but they are definitely in many disputes.

- Great location
- Quiet neighbourhood
- Good appliances in unit
- Good amenities

- Monthly pet fee, even for a cat
- Expensive

The concierge team is amazing, never saw any pests. Heat and hot water are fine.

The management team drags their feet and cuts corners in every possible way, your already overpriced rent for a basic apartment will skyrocket when you go to renew, and the leasing office is impossible to reach and even harder to get any answers or help from. In the year we lived there, there were MAYBE four months where all 5 elevators were working (in a 40 story building with over 600 units) because they kept failing due to being so neglected and outdated. At the end of our lease, our unit flooded due to the lack of preventative maintenance to the roof terrace drain. Then they refused to reimburse us for the expenses of hotel and food when we had to vacate while they were repairing the damage. Good thing there are a ton of extra fees for various amenities built into the lease so the actual amount you pay each month, even before utilities, is significantly higher than the actual price of the rent. This building is overpriced but fine for a year or two if you can afford it and you don't ever have to deal with the management office.

Do more preventative maintenance on the elevators and amenities, let people actually renew their lease without jacking up the rent a huge amount each year, and let your leasing team actually be allowed to negotiate and make concessions when people are displaced.

View, maintenance responsive, large 1 bedroom

2 elevators were out for over 6 months

Fix elevators

The views, that’s it.

Everything you can imagine. The management is a disgrace. Elevators never work. Currently have 2/5 working. The other 3 have been broken for 6 months

Quit

Great amenities and staff

Large management company, leasing office is difficult to deal with, annual rent increases

Enforce handicap parking restrictions

The views and proximity to the ferry

The company's management; they don't care much

Better screening of tenants

The concierge team is amazing

The rental price increased about ~30% year over year

Please make the amenity fee optional. I know at least half of the residents never used the gym/pool in the building. It can be done quite easily with your latch system.

The maintenance team is excellent. Carlos, Steve, Howard, they are all very thorough and knowledgeable. This is definitely a plus for this building. The concierge team also is nice and collegial.

The rent goes up very aggressively from year to year. There is no room for negotiating. They don't care if you stay or leave. If they give you a discount the first year, count of not having anything starting the 2nd.

You should value not only the rating of your employees but also the rating of your tenants. You call this a "community", put your money where your words are, and don't use this term as marketing slang.

Location and Staff

Overpriced for quality

Building is great, and it’s quiet

They raise rent a lot

Don’t raise rent more than 10 percent

pool, attached parking garage, parking circle

amenity fee, unresponsive office, front desk sometimes empty, rent increase

get rid of the bad tenants so the good stay

Honestly if I can continue living here I don’t want to move.

Not rent stabilized, gets more and more expensive for tenants.

Lower your rent.

Stunning riverview with nearby restaurants, cafe, park and grocery store. 24h doormans are kind and fast. Clean and decent floorplans are available.

Leasing management are quite slow in paperwork or any inquiries. Feels like they could be more professional.

Nice in location, nice amenities but all closed.

Rent kept changing. They nickel and dime you like spirit airlines. I’m paying 3500 a month rent but they still send me a $6 water and sewer itemized bill that costs $5 to have the bill sent. Absorb the cost and make the rent $10 more. Fuck the meter reading that costs more than the utility you are measuring.

You guys change rent prices so quickly. I moved in and 2 days later the price for my apartment was $600/month cheaper and they wouldn’t even meet me half way!