Pros:
Overall this is a great building. The reason I am moving is to be closer to friends and work in another borough.
* Well-maintained building, newly built (2017).
* Incredibly quiet unit. I happened to live next in a 1BR unit right off the elevator. I never heard noise from the elevator or from neighboring units through the walls. In the livingroom, you can hear when people are talking into the hall; and be aware that if a loud neighbor lives directly across from you (or a loud dog), you will probably hear that occasionally. But overall noise levels here were great.
* Friendly doormen, have had a number of extended chats.
* Windows isolated noise very well when closed.
* Management was prompt to respond & make corrections when I encountered issues with the lease renewal online.
* W/D in unit.
* No broker fee.
* Good water pressure, always hot.
* Water included in the rent, at least for my apt. Electric bill was $30-40 / month. I never used gas, so can't comment on that.
Cons:
* The sink has full-size cabinets over it. I am about 6'2", I have to bend over awkwardly so as not to hit my head when doing dishes. I've never seen a kitchen set up this way.
* Kitchen/counter space is quite limited.
* Train noise: the several subway lines run above ground right next to this apartment complex. Not practical for me to sleep with the windows open, which I would prefer.
* The heat works too well. When I left the heat off / windows closed in my unit in the colder months, the temperature was still in the upper 70s Fahrenheit. Given the train noise nearby, that meant using the A/C in the Winter, which doesn't make much sense. And while the building cools the halls during the Summer, this does not make its way into the apartment, so A/C is necessary year-round, except maybe for some times in Spring/Autumn.
* Air conditioners have an odd design; they are not in-wall, but they are large units that take up a lot of space by the window, are a bit noisy for my taste, and can be finicky. Also because the building is so good at generating heat, they have to work harder to account for that.
* Management was slow to respond when I initially moved into the building.
* I put in requests asking for handymen to address a malfunctioning card reader on my door – not a problem, that sort of thing happens. But I explicitly asked them to let me know in advance what days/times would work so that I could be at my apartment, and instead I kept getting notices that they had tried to visit my apartment but left because I was not there to allow them in. Eventually I figured out what time of day they tended to show up and made myself available at that time, but better communication here would have been nice.
* In the event that the card reader does stop working, opening the doors with a manual key is a pain.
* Access to the amenity complex is about $140/month; seems a bit much compared to what I've seen elsewhere? Though their amenity complex is supposedly pretty unique.
* The bathroom sink is flat, thus there is constantly standing water in it which brings more of a maintenance/cleaning burden.