Annabelle Santiago

73 Properties

967 Units

Violations

A violation is issued to a building when a city inspector from NYC's Department of Housing Preservation and Development validates and confirms a complaint made to 311. The violations listed below are open violations that have yet to be addressed or have not been confirmed as resolved by the city.
This owner/manager has a total of 95 violations which is 0.09 violations per unit for their entire portfolio.
That is better than the city average, which is 0.59 violations per unit.
Non-hazardous
13Class A
Non-Hazardous violations (i.e. no peephole on a door, or no street # on the building)
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Hazardous
34Class B
Hazardous violations (i.e. smoke detector issues, inadequate lighting)
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Immediately-hazardous
45Class C
Immediately Hazardous (i.e. rodents, inadequate heat or hot water)
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Missing information/filings
3Class I
Missing or non-compliant with administrative infromation orders or filings
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Approval DateDescriptionCurrent Status
2022-03-23Section 27-2053 adm code post sign on wall of entrance story bearing name, address including apartment number if any, and telephone number of superintendent, janitor or housekeeper. at public hall, 1st storyNov certified on time
2021-08-18Section 300 m/d law file plans and application and legalize the following alteration or restore to the legal condition existing prior to the making of said alteration wood deck and 4 foot high vinyl fence erected at roofNov sent out
2020-06-06Section 27-2005 adm code repair the broken or defective plastered surfaces and paint in a uniform color the ceiling in the 1st bathroom from north at east located at apt 3a, 4th story, 1st apartment from south at westNov certified late
2020-03-05Section 27-2005 adm code refit lower sash window at east wall in the kitchen located at apt 31, 3rd story, apartment at westNov sent out
2020-03-05Section 27-2013 adm code paint with light colored paint to the satisfaction of this department roof bulkhead ceiling at public hallNov sent out
2019-08-19Section 27-2014 adm code and dept. rules and regulations. scrape and remove rust scales and paint with 2 coats of paint all stories, all balconies and all componets at fire escape building frontNov certified late
2019-05-14Section 27-2005 adm code refit closet doors at east wall in the private hallway located at apt 5h, 5th story, 2nd apartment from east at southNov certified late
2018-11-15Section 300 m/d law file plans and application and legalize the following alteration or restore to the legal condition existing prior to the making of said alteration egress window at fire escape reduced in size in the 3rd room from north located at apt 5d, 5th story, 1st apartment from north at eastNot complied with
2018-03-19Section 300 m/d law file plans and application and legalize the following alteration or restore to the legal condition existing prior to the making of said alteration window removed 1 from east door and iron balcony installed at 3rd story at rear of buildingNot complied with
2016-02-01Section 26-1103 admin. code: post and maintain a proper notice on wall of the entrance story in english and spanish on the availability of the agency?s housing information guide. a sample notice can be found at www.nyc.gov/hpd. at public hall, 1st storyNov sent out
2016-02-01Section 27-2104 adm code post and maintain a proper sign on wall of entrance story showing the registration number assigned by the department and the address of the building. at public hall, 1st storyNot complied with
2015-07-01Section 300 m/d law file plans and application and legalize the following alteration or restore to the legal condition existing prior to the making of said alteration suspended ceiling at public hall at basementNov sent out
2015-02-13Section 300 m/d law file plans and application and legalize the following alteration or restore to the legal condition existing prior to the making of said alteration partition erected wooden panel dividing court yard , 1st storyNov sent out

Properties (73)

Building Ratings

Water Pressure
Cleanliness
Pest Control
Heat
Noise Levels
Owner Responsiveness
Neighbors
Garbage Management

Renter Recommendations

60% of renters recommend this building

60% of renters approve of this owner

Rents and Deposits

95% of renters received their security deposits back
It HAS NOT been reported if this building accepts electronic rent payments.

Reviews

Building is falling apart, packages constantly stolen

Former Tenant
Pros:
Quiet street and building, good location.
Cons:
Packages are usually stolen within hours (thief neighbor possibly?). Management / super are both unresponsive to issues unless you press them hard and it'll still take a while. Building is literally falling apart: walls, floors, and ceilings often break/disintegrate. Apartment came dirty with broken fixtures and appliances.
Advice to owner:
Get a camera for the lobby so packages aren't stolen. Respond to maintenance requests.
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Helpful

Very Cheap Landlord

Former Tenant
Pros:
The location is amazing
Cons:
Cold water all the time, heat is often off, ceiling fell down in the lobby
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Helpful

Fun Apartment in EV, and all that comes with it

Former Tenant
Pros:
I loved the location, the exposed brick, and the newer appliances and nice shower.
Cons:
However, get used to all your packages being stolen and the homeless people on the block. It's a blast Friday-Sunday but during the week it can wear on you. Great apartment for your early 20s, but some cons.
Advice to owner:
Please install a video camera in the building!!! So many stolen packages.
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Helpful

Avoid at all costs

Former Tenant
Pros:
good lighting in bedroom
Cons:
- Trash lives in the middle of the building - Holes and cracks throughout the entire apartment - Constant roach issues in bathroom and kitchen as well as throughout the building - Laundry room is tiny, and constant bugs
Advice to owner:
Spend the money to update and renovate your apartments and take the time to improve the rodent/ trash situation
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Helpful

A Must Read

Former Tenant
Pros:
Very pretty interior, renovated, good lighting.
Cons:
SO MANY MICE!! Management did little to help the EXTREME rodent problem for about 3 months, then I paid for an exterminator myself. Packages are constantly stolen with nothing being done by management.
Advice to owner:
Fix the rodent issue.
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Helpful

89 Clinton Street LES

Former Tenant
Pros:
Garbage taken out readily, lived on 4th FL so no pests but ground and 1st did have problem, Eliot (landlord) was always responsive.
Cons:
The owners of the building are terrible. They scam you by not offering your deposit, are inflexible, and we had a MASSIVE leak in our bathroom. The roof was wide open and there was a tarp for 6+ weeks. Mgmt did nothing in regards to rent compensation. Mold was an issue bc of this.
Advice to owner:
No one ever renews their lease for a reason.
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Helpful

Live in the East Village, they said. It’ll be fun, they said.

Former Tenant
Pros:
Nice and responsive super. Good location. Modern touches. New cleaning guy is doing a great job.
Cons:
Packages CONSTANTLY stolen. Building manager impossible to get a response from (although she does like to complain about tenants in blasts via the rent portal) Neighbors noisy and inconsiderate to others who aren’t students. Homeless like to camp in doorway of building. Garbage disposal area slightly terrifying.
Advice to owner:
Get a building manager who will actually do their job. Figure out a more secure system for mail. Fix up the garbage pit.
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Helpful

Nice Walk Up

Former Tenant
Pros:
The design of the entry and staircase is nicer than a lot of walk ups, The location is prime, Located on a quiet block with good shops and places to eat, Super is very helpful and responsive.
Cons:
Virtual doorman goes down quite a bit, Stairs are extremely steep and dangerous because they are marble. They mop them daily but leave them very wet and slippery as there’s no traction pads on the stairs, It’s miserable going up or down with a suitcase/packages but that’s any walk up, There’s always rats out front of the building at night but again it’s nyc..
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The apartment is great. The management is awful

Former Tenant
Pros:
Hallways are clean
Cons:
Management is awe fun. Heat doesn’t work. Major cockroach issue.
Advice to owner:
Be normal
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Helpful

Worst apartment ever

Former Tenant
Pros:
It is in a good location; Laundry in unit
Cons:
Didnt have heat or hot water for more than 30 days Mold in shower drains Non responsive heat & hot water bills add up
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No Heat or Hot water for months…

Former Tenant
Pros:
Nice looking apartment on top floor. Used to have roof access
Cons:
Did not have heat or hot water in the winter for months with a total lack of action by management, despite countless calls, emails, and withholding of rent payment
Advice to owner:
Please listen to your tenants and cover the bare minimum.
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Helpful

RUN FOR YOUR LIFE

Former Tenant
Pros:
location location location
Cons:
When i moved in the this semi-lux (has appliances and is newly renovated) with a covid lease in dec 2020 i thought id hit the jackpot. wrong. I didnt have heat, in Dec. they provided space heaters- and that has been the case since. NO HEAT. But thats not even the worst part- not even close. Obviously my coned bill was insane- maybe $300-$700 for a 450 sq ft apt- it took them over 6 months to work out any concession with me. This company will SCREW YOU- look them up, Centennial. It gets worse. Weve lost water and power several times, no f's given by management. In August the gas was shut off. We havent had stoves/ovens since. Yesterday they finally finished the putting in new electric stoves which they had to put HUGE holes all over the walls to wire. I cant even imagine what utilities are going to cost now. The super is fantastic but he works for a company that doesnt give him the ability to do much. Oh and there has been no recourse on rent for MONTHS without the ability to cook. Nothing. because they 'dropped off hot plates'. I love this area but this building will push you to your breaking point. ALSO the neighbors steal all your packages. ive been in NY 15 years and ive seen a lot of shitty buildings this one is the worst of the worst- just comes in pretty packaging. DONT BE FOOLED. Last, they raised rent 91% this year and ive been here 2 years.
Advice to owner:
Literally fix anything!! and offer a concession for the rent you completely fucked us on for having no way to make hot food.
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Helpful

Great location, some units with nice renovations

Former Tenant
Pros:
Units are bright and renovated, building is relatively clean and well maintained, quiet neighbors
Cons:
Some issues with trash management on the first floor, leading to rats and smells. Rarely seen any vermin in the apartment though
Advice to owner:
Take out trash regularly
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Helpful

Great Apartment, Terrible Property Management

Former Tenant
Pros:
- Good layout, spacious - In unit Washer & Dryer - Dishwasher - Convenient location
Cons:
- Poor property management (ie. The building had issues with heat for two months in the winter, issues with hot water, rodent issues - management was not proactive or helpful in responding)
Advice to owner:
Be accommodating to your tenants, speak to them with respect and be proactive in fixing issues.
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Helpful

They get you with the fancy new appliances

Former Tenant
Pros:
Clean hallway Dishwasher and Laundry in unit Exposed Brick Nice neighborhood
Cons:
Appliances Break Noisy from the restaurant Unresponsive
Advice to owner:
Respond more when someone calls or texts or emails
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slice of heaven

Former Tenant
Pros:
The location was PERFECT, laundry in unit, management responded pretty quickly when in need of assistance
Cons:
if you live on the 2nd floor you will be able to hear people on the street, even if they are whispering. the coffee shop downstairs has a bar that plays music super loud, no central AC, very expensive for the size
Advice to owner:
soundproof windows, lower the price (an apartment that size really should not be more than 3.5k)
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Helpful

Super is rude and unhelpful

Former Tenant
Pros:
Decent appliances, super convenient location
Cons:
Super doesn’t do shit and isn’t very responsive. Packages get stolen all the fk time. There’s a nightclub right below the building so good luck falling asleep On weekends past midnight
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2.5 years here

Former Tenant
Pros:
Extremely clean building, friendly staff. Very responsive to maintenance requests. Lived here for 2.5 years and have loved it.
Cons:
The trash area is pretty nasty despite the buildings best efforts to keep it clean. No one wants to go down the nasty stairs. Packages are constantly getting stolen. There is now a package room but the delivery people barely use it.
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Terrible management, beautiful finishings

Former Tenant
Pros:
Apartment was recently renovated.
Cons:
Management was absolutely terrible. Were not responsive. We didn’t have heat for a long time and they didn’t really provide any support even though we shouldn’t have had to pay.
Advice to owner:
Take care of your tenants.
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Helpful

Could be worse

Former Tenant
Pros:
Nice renovations Great super Only 2 units per floor Video intercom Washer/dryer
Cons:
Rats in outdoor garbage area at night so I can only take out garbage during day light Management company is HORRIBLE Repairs take forever if they have to hire a specialist They will harass to show your apartment the last 3 months of your lease Small bugs come in from balcony door Next to a park and fire department so it can get noisy No cameras in lobby, packages are often stolen
Advice to owner:
Showing an apartment someone lives in 3 months before they move out is egregious. I can understand a month before, but not 3. The apartment is for rent not sale. Also threatening my security deposit if I don’t show my apartment is illegal.
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Helpful

Very solid apartment

Former Tenant
Pros:
Convenient location Clean Duplex w roof access
Cons:
No elevator / doorman Messy package retrieval small common area Ok light
Advice to owner:
Keep trash area clean
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Helpful

It’s OK at best

Former Tenant
Pros:
The rooms are big. They fixed the elevator finally.
Cons:
Roach problem, neighbors were dirty, management was irresponsive.
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Helpful

Scamagent

Former Tenant
Pros:
Good location building is refurbished nicely
Cons:
Heat was broken for months and they lied and said they fixed when they didn’t, wasn’t until I boycotted paying rent that they came to fix that and everything else in my apartment that was broken. Hot water and water pressure constantly off, also terrible response times from them. Roaches were a problem easily, exterminator came once a month but not at consistent times so we missed him often. Dead mice left in the lobby, heard my neighbors screaming about mice and rats in their apartment but never had a problem myself. Also neighborhood on north side of the building complained about noise from the bar below us every night, but I never personally had this issue as I wasn’t directly above it. Never received security back from them either but at this point I’m just happy to be out of there.
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Best neighborhood, Old building

Former Tenant
Pros:
Incredible neighborhood Private outdoor spaces (roof, patios) High ceilings
Cons:
Old building means: - bad heat - AC units - a decent amount of pests with little done about it
Advice to owner:
Be more responsive to building issues/more proactive
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Helpful

Ok first apartment as a newbie in the city.

Former Tenant
Pros:
Location! Hell's kitchen can be busy and overwhelming but thankfully it is close to almost all train lines and moving around is very easy. Central park is also a 20min walk from home and that made things a lot better. The apartment is spacious and the bathrooms are in great condtion.
Cons:
The fridge is fairly small and on hotter days it does not keep things cold. The super is hard to reach and sometimes takes weeks to come fix a lightbulb. The building is owned by a large management company and they care very little about the issues that arise during your lease.
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Helpful

Bad Management Here

Former Tenant
Pros:
Affordable prices and clean hallways
Cons:
The super doesn’t want to fix anything. We have reached out to the super of this building several times but they usually take weeks to respond.
Advice to owner:
Make sure everything is cleaned and is properly working before renting it out to other people.
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Helpful

Do not live in the rear building

Former Tenant
Pros:
Washer/dryer in unit and a dishwasher
Cons:
There's a mouse infestation in the courtyard that they aren't doing anything about- it's not even habitable on the lower floors. The rear building doesn't have real heat. They give you the "opportunity" for heat by having electricity and providing wall mounted space heaters. The winter month heat bills cost $300-$400-$500-$400-$300 from November to March. And that's with the apartment still being cold!
Advice to owner:
Install real heat in the building and make a real effort to solve the mouse problem.
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Helpful

Good for a year

Former Tenant
Pros:
Private Roof Deck and area
Cons:
Leaks in roof
Advice to owner:
Don't have advice
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Helpful

Bad managing company

Former Tenant
Pros:
Close to grocery stores, restaurants, and subway lines. Overall safe neighborhood. Amazing live-in supers who are responsive and always willing to help.
Cons:
There was an on-going cockroach problem coming into the building and the units. The stove would constantly break and management would take a long time to respond to our messages to try and fix the issue. The neighbors downstairs were loud and would watch tv early in the morning with the volume up. The heat would also be on really high; our windows were open during the winter. No exhaust in the kitchen so our apartment would smoke up and have the fire alarm go off often.
Advice to owner:
Add vents to the kitchen and bathroom. Address tenant issues quickly.
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Helpful

Home for Mice

Former Tenant
Pros:
The trash is taken out regularly and the stairs and hallways are well maintained and clean.
Cons:
The place is invested with mice. Apparently there’s nothing they can do about it. If they put poison in the walls the dead bodies will pile and the place will start to smell. The radiator makes the loudest clicking sound that shakes the whole apartment and will cause you to wake up most nights in the winter. I think it’s due to trapped air in the pipes. The sounds is concerning and it sounds like the pipe will burst
Advice to owner:
Please fix the rodent issue and the pipes
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Helpful

TERRIBLE PROPERTY MANAGEMENT

Former Tenant
Pros:
I liked the location
Cons:
If I could give this company a negative rating, I absolutely would. The service was sub-par at best, and they are horrible at communicating. But to top it off - in dealing with a terrible person in bookkeeping, he told me over the phone that I'm a difficult woman and that I must be single because a man would never deal with a woman like me. And then he hung up on me. I originally thought he was strategically avoiding answering my questions, but it's clear now that ignorance was the bigger factor here.
Advice to owner:
While everyone at your property management company seems to be miserable, it's no excuse to treat the tenants like garbage. Being "too busy" to respond unless they need something from the tenant or ignoring people because they made a mistake is unacceptable.
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Great place; not so great management

Former Tenant
Pros:
Apartments have new appliances and have nice finishes.
Cons:
Usually took a few tries before getting any issue responded to.
Advice to owner:
Better responsiveness.
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Helpful

Property Companies, amirite

Former Tenant
Pros:
Garbage was always handled, exterminators came around monthly
Cons:
Dealing with a large company is hard, they raised our rent 25% after the first year, and there is someone who steals packages that the landlord hasn't helped
Advice to owner:
Deal with the package thief!
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Helpful

Great building always being cleaned and taken care of

Former Tenant
Pros:
Super is great
Cons:
Upstairs neighbors are horrible and can hear everything
Advice to owner:
None
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Helpful

Beware the bar next door.

Former Tenant
Pros:
Nice building, well maintained.
Cons:
First floor apartment - do not live there. Right next to a terrible Kava bar that has people loudly outside all night. Tons of cigarette and marijuana smoke. You can hear everything at all hours of the day. Not worth the huge price tag, even for a duplex.
Advice to owner:
Reduce the prices.
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Helpful

Okay building, management very slow to respond

Former Tenant
Pros:
Super is great, rarely see any bugs, garbage disposal easy
Cons:
Management does not answer, I don’t mind, but can have some loud neighbors upstairs
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Helpful

It's like fine but do better

Former Tenant
Pros:
Good location to the L and Trader Joe's
Cons:
Packages get stolen, then never respond to maintance requests. They installed a package room and hoard packages in there and won't give anyone access
Advice to owner:
Literally do better
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Helpful

Move here if you want your packages stolen

Former Tenant
Pros:
Close to Trader Joe’s and train
Cons:
*DID NOT RETURN MY SECURITY DEPOSIT AS THE CHECK BOUNCED* Landlord is useless, doesn’t respond. You can be left for weeks/months with something broken in your apartment Packages constantly stolen. You can’t leave anything in the lobby for as little as an hour They increased rent by 40% after covid
Advice to owner:
Stop being tramps
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Helpful

Good pest control, shady management

Former Tenant
Pros:
amazing live in super, pest control is monthly and decent, in unit washer and dryers, balconies in certain units, clean hallways, good location
Cons:
Tenants received multiple letters that the management was in default of their mortgage and didn’t explain to the tenants what that meant for them, extreme rent increases at renewal, people go door to door to protest landlord and ask for tenant support as landlord has been in prison for tenant related offenses and finance issues, when it rains the roof leaks
Advice to owner:
Respect tenants, fix roofing issues
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Helpful

Do not rent here

Former Tenant
Pros:
Hopefully nothing goes wrong/breaks and you should be fine.
Cons:
Water flooded my apartment through. Management does not respond to you. I had terrible experience.
Advice to owner:
Be a better person.
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Helpful

Previous tenant

Former Tenant
Pros:
The apartment I had was cute and affordable just because of vivid though, they immediately hiked it 1k at renewal
Cons:
Packages stolen regularly Property management is trash Heat didn’t start until December and it was on like once a week
Advice to owner:
Customer service
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Helpful

Decent EV management

Former Tenant
Pros:
Replaced appliances no questions asked
Cons:
Lots of packages stolen
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214 East 25th

Former Tenant
Pros:
Cheap, great live-in super, great location, clean hallways, mailboxes, etc.
Cons:
Bad garbage management leads to a ton of mice running around the back alley and the front of the building.
Advice to owner:
Better system for trash management
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Helpful

Ehhhh look elsewhere

Former Tenant
Pros:
Close to the bank and a few bars
Cons:
Too Close to the bridge People frequently urinate in the stairwell the elevator breaks down frequently tenant smoke in the building management refuses to do anything about the odor sometimes you can hear loud music being played gives me real flashbacks of the projects
Advice to owner:
Response when you get a phone call and don’t send them in circles with a game of I’m gunna transfer you to the wrong Extension On purpose and keep doing it
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Helpful

Terrible management company

Former Tenant
Pros:
Good location. Big windows with lots of light.
Cons:
Terrible management company. Impossible to contact and if you do get a hold of them, they hang up on you. Broken appliances for months before being fixed. Stolen packages daily with nothing being done to even attempt to address the problem.
Advice to owner:
Listen to tenants and be available to contact. Be even a little bit responsive.
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Helpful

Mice in building

Former Tenant
Pros:
Back patios and balconies are great
Cons:
Mice and roaches in building
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Prime midtown location

Former Tenant
Pros:
Great location, spacious apartment
Cons:
Building was old and had some issues as a result
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Decent Amenities, Less Space

Former Tenant
Pros:
Units are renovated/maintained, with relatively new fixtures and appliances. Bathroom is spacious, with a good shower. In-unit w/d is nice, though they are SMALL and the dryer isn’t the best.
Cons:
The super scams new tenants out of $130 by uninstalling padlocks prior to move-in (leaving an open hole in the front door), then insisting that new tenants pay cash under the table to have a “new” padlock installed (he reinstalls the one he removed between tenants). Definitely not paying for space, as the bedroom is cramped and there isn’t much counter space in the kitchen(ette) area. Also, in-unit w/d sounds nice in theory, but the washer is super small, and the dryer is either so hot it shrinks everything, or so mild that it doesn’t fully dry. Also the super is only responsive when you submit a ticket through the property management site. Don’t let him bully you into working with him directly, he is shady as noted above, plus pretends to be responsive then never actually solves issues (unless there’s documentation with the property management company).
Advice to owner:
Tell the super to stop trying to cut property management out of tenant interactions. He routinely bullies tenants into working with him directly, and it’s not great.
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Helpful

Amazing building ❤️❤️❤️ GREAT APARTMENT

Former Tenant
Pros:
Super clean, no rodents, washer dryer and dishwasher! Small building everyone is so nice
Cons:
Can be hard to reach management
Advice to owner:
Best apartment you will be very happy here!
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Terrible Management and withholding Security Deposits

Former Tenant
Pros:
Location was convenient.
Cons:
Centennial Property Management refuses to return our security deposits. We were assured these would be returned and they have delayed this process for 3 months.
Advice to owner:
Give your tenants who have paid on time and upheld the cleanliness their security deposit back. Your communication is off.
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Helpful

West Village Gem

Former Tenant
Pros:
Location, clean hallways and stairwells, crown molding in all rooms of apartment, laundry, very responsive and helpful super
Cons:
There is rotting garbage in the lightwell between 52 and 54 Barrow. Management refused to do anything about it, claiming it was the responsibility of 54 Barrow
Advice to owner:
Clean up the garbage in the lightwell, or work with 54 Barrow or the city to get it cleaned up
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Great first apartment

Former Tenant
Pros:
Super was great and very responsive to any issues. Building was kept clean and neighbors were nice. They did have an exterminator come once a month. Great location - quiet at night, but close to anything you want / need.
Cons:
I was on the first floor (not ground floor) and killed 4-5 cockroaches in my 1.5 years there. Bugs on ground floor when I took recycling down.
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Small but decent apt

Former Tenant
Pros:
Elevator in building Exterminator comes in frequently. Never had problem with cockroaches
Cons:
Small kitchen and space Can face another building so no natural sunlight Closet doors are sliding and I would prefer if they just came out
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$800/mo winter electric bill

Former Tenant
Pros:
Incredible location in Chelsea
Cons:
he apartment cleaned before move in, there is no heating (only electric heaters which lead to a $500+ /mo electric bill in the winter), the super is very friendly but vastly under resourced.
Advice to owner:
Get real heaters!
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Helpful

good new building

Former Tenant
Pros:
no pests very clean
Cons:
hard to get in touch with landlord or super
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New and clean

Former Tenant
Pros:
Kept clean and super was very responsive.
Cons:
Lived there for three years but in March 2021 it started to get a bunch of new tenants that were extremely loud and obnoxious.
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Cute and affordable

Former Tenant
Pros:
Great location, stairs leading to units are cute
Cons:
Would be nice if it had an elevator but this is NYC
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Rats, Roaches and Reading Your Lease

Former Tenant
Pros:
The spot was well located and our super was incredibly responsive and easy to work with.
Cons:
Extremely overpriced for what you get and the building management company will never negotiate. There were so many rats in our yard and on the streets that we couldn’t use our outdoor space - neighboring buildings would put out poison and the creatures would come to our yard to die. We also had a lot of roaches for a newly renovated apartment. In the winter, the heat - which is provided by long water pipes in specific rooms - is mediocre at best and we spent a ton on extra blankets and heaters in the winter. In addition, the property management company was and remains a nightmare to work with. While the super and admins are fantastic, management was difficult to work with and inflexible. Read your lease in full with these guys!!
Advice to owner:
Report
Helpful

Terrible management compnay

Former Tenant
Pros:
Decently clean in the hallways
Cons:
Property management everything breaks
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Helpful

Super is great

Former Tenant
Pros:
Great super in building
Cons:
Basement level units
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Great building with old building issues

Former Tenant
Pros:
Location, the super is awesome, clean, (some) good neighbors
Cons:
Landlord is not responsive,, lots of people move every year so some disruptions. Too many college kids. Water pressure is not good, super warm in the wintertime
Advice to owner:
Be more responsive to inquiries
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Helpful

Keep away! Don’t live here

Former Tenant
Pros:
The neighborhood is nice, East 5th street is a quiet street.
Cons:
Mice, Roches, dust from ongoing construction, bad management. Cheap cabinets and materials used for construction. Heat is terrible during the winter, the heat is on and off, only 30% to 50% of the time is on.
Advice to owner:
Better communication, be responsible for the noise, dust, pest, and notice your tenet ahead.
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Avoid 9300/Centennial/whatever they rebrand themselves as next

Former Tenant
Pros:
Location. Package room. Location, location...
Cons:
We had a leaking roof (multiple times), for weeks before any shotty repairs were done. They will not respond to any of your requests, especially when you’re trying to leave and an application needs a landlord referral. Constant construction for adding cheap “nice looking” features so they can jack up prices. Do not rent in any buildings this company owns.
Advice to owner:
They’re too far gone and need to go out of business. Just Google Steve Croman
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9300 aka Centennial properties

Former Tenant
Pros:
building was niceish
Cons:
rents non legal bedrooms as actual bedrooms awful management no safeguard of personal information via management does not fix problems in reasonable times management group formerly known as 9300 and formerly a different name even before centennial properties involved in numerous lawsuits
Advice to owner:
sell this property to a company who can handle managing property.
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Stressful experience

Former Tenant
Pros:
Exterior looks nice and the location is great. Not many bars on clinton street so it’s pretty quiet for LES.
Cons:
Terrible building management- left us with no heat and hot water for a week in December and wouldn’t do anything about it. Had to go everyday to their office in order for them to help. Rats everywhere.
Advice to owner:
Quality of the building needs improvement! And please hire people who are experienced and understand the importance of being responsive when a tenant is experiencing issues. Issues like rat infestation and no heat in a cold winter month.
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Management change

Former Tenant
Pros:
Highly recommend this building if you can negotiate a cheaper rent during COVID. The renovated apartments are nice as long as nothing breaks!
Cons:
If you’re paying the usual rates of over 4K for a one bedroom it’s not worth it. The management company has a lot of turn over. They’ve incredibly slow to fix issues like no heat or a broken front door. We went months without a working front door to the building. They are very slow to fix anything in the building and not responsive to requests.
Advice to owner:
Fix building wide things that are broken to ensue your tenants have heat and security.
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Lazy Property Managers

Former Tenant
Pros:
In a good location
Cons:
9300 Realty Property Managers do not respond. Jerome Yeiser does not intend to follow up or respond to request. Many maintenance requests sent to management or constant changing supers never get addressed or take months to even get someone to look at.
Advice to owner:
Be appreciative that you have renters paying rent every month and don’t treat them like shit. Given the status of the property/rental market in Manhattan they should be making sure that each building and resident is happy and willing to resign their lease. At this point I would not renew or sign another lease with this company or recommend to another person to do so.
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Bad!!!!!!!!!!!!!!!!!!

Former Tenant
Pros:
Cool roof. Good location.
Cons:
Do not move here!!! We have had almost ten mice and dozens of roaches and management hasn’t done anything more than send an exterminator who did nothing but give us glue traps and leave. We have also had a leak in our ceiling for months that still has not been fixed all the way and still leaks every single time it rains. Also, they advertised a washer/dryer that doesn’t work and they haven’t fixed. It’s even smaller than the pictures and way way overpriced for a five flight walk up. Do not move here!
Advice to owner:
Hire better exterminators or stop renting apartments.
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Not a great place to live

Former Tenant
Pros:
Had private rooftop in top unit and lots of natural light.
Cons:
Got broken into. Landlord did not even care to change the locks. Insulation was awful. Super got in the summer and cold in the winter. Noise from up and down can be heard in the apartment.
Advice to owner:
Put better insulation in 5a. Care about your tenants safety.
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Avoid At All Costs

Former Tenant
Pros:
9300 Realty recently changed the name to Centennial Properties NY is the worst landlord in NYC. The building is crumbling under the fake exterior of the units and you will be ghosted by management and lied to. My ceiling fell and I am going on five months of no help with mold water dripping etc.
Cons:
I have written both cons because there is nothing good about this building or Croman owned buildings. The biggest con is my lawyer fee to protect my money from these crooks.
Advice to owner:
I hope your real estate license is taken away. Also don’t take your tenants money if your family is flaunting their money around NYC.
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Great location, terrible management

Former Tenant
Pros:
Love the location, my apartment has a unique layout
Cons:
Things always go wrong with my apartment and the building. Management truly could care less. The owner is an actual slumlord and went to prison for harassing rent controlled tenants.
Advice to owner:
This feels futile with someone who cares as little as you do
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Not the worst building

Former Tenant
Pros:
Great location, generally clean, shareable roof top, pet friendly
Cons:
Very overpriced, water gets very cold, dryer doesn’t work well, packages get stolen, slow response from Managment
Advice to owner:
Lower rent and respond faster to tenants. Do something about the packages constantly getting stolen.
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Evil landlord & management

Former Tenant
Pros:
The super is extremely hardworking and nice. Washer dryer in unit. Tiny balcony.
Cons:
Uhh, let’s see. 1. Landlord’s a criminal (google Steven Croman) 2. mouse 3. The floor is tilted in 2 inches differences 4. found a bunch of stinky junk behind my fridge with a carcass of a dead mouse FOR 2 YEARS 5. broken mirror (never fixed) 6. extremely low shower pressure 7. never had hot water in the faucet 8. No one in the management would respond to fixing the broken intercom, so the entire building couldn’t receive packages for 3 weeks 9. Management tried to force accumulated “late fees” that NEVER HAPPENED (we had documents that proved they are FALSE CLAIMS. 10. 250~ sq ft apt THE. WORST.
Advice to owner:
How about trying to be a human being?
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Classic Croman robbery

Former Tenant
Pros:
Not much, there was a roof I guess?
Cons:
Heating requirements are satisfied with space heaters that you pay for. $600 con ed bills are the norm in the winter. 9300 / Steven Croman landlord just got out of rikers.
Advice to owner:
Don’t be so criminally bad that you’re sent to prison ..?
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