Citi Urban Management Corp

good neighbourhood, good super

If you value your peace of mind, stay far away from this building and its management.
Nothing about this property is right. From massive rat infestations inside apartments, recurring leaks every time it rains, mold issues, pest problems, filthy hallways, and broken, unsafe staircases — it’s an endless list of neglect. Packages are stolen constantly, and you’re lucky if anything you order actually reaches you. The water quality is horrendous, with murky, discolored tap water that’s a health hazard in itself.
But none of these problems come close to the disaster that is their property management team. They’ll demand full market-rate rent on time like clockwork, but when it comes to fulfilling their actual responsibilities — like fixing a collapsed ceiling caused by their own construction negligence — they will vanish. Emails will be ignored, phone calls passed around, and no one will ever be accountable.
In this building, the burden of every problem will be pushed onto you, no matter how serious or hazardous. It doesn’t matter if it’s a rat crawling across your bedroom, a flooded ceiling, or structural safety hazards — they will find a way to make it your responsibility to fix, while they continue collecting rent.
Living here is a constant fight just to have basic livable conditions. Peace of mind? Forget it.
You’re on your own.

give up this business

We had regular supply of heat and hot water during winters. And the neighbors are pretty cool.

Management would take weeks to respond to any issue.

proximity to the subway, live-in super seemed to be a nice person who wanted to make the building better — but was slowed down by landlord's slow responsiveness and failure to regularly reimburse him for supplies

huge roaches, landlord special thick paint, scaffolding blocking windows for years. ConEd required them to shut off our cooking gas due to unsafe pipes they hadn't repaired, and it stayed off for 8+ months before we vacated because they didn't make the fixes. They gave us a hot plate instead of being able to use our stove and oven

1) Right next to the L
2) Neighbors are very friendly

1) Everything else
2) Management is awful theyll block your number if you contact them too many times
3) Don’t expect any maintenance requests to get fulfilled
4) The bugs make my skin crawl
5) Insanely expensive for no reason
6) The garbage overflows and doesn’t get taken care of for days so there’s often garbage thrown all over the entry way and sidewalk
7) This also attracts lots of rats
8) Crazy loud construction that operates at any time of the day and will continue until late 2023

They absolutely do not care and will not pay attention to any advice so not going to bother

Good area, great bodega downstairs, good super. Cozy apartment for being old.

Scaffolding has been up for years, there was no gas in the building when I moved out, and it seemed like they were lying to new tenants about electric stoves being installed. We cooked on hot plates all through the pandemic, and they wouldn't give us (longtime renters!) any discount. Owner wasn’t responsive at all and didn’t treat the super well, who was trying to help tenants and maintain the building.

Pay for repairs or cut rent deals with tenants!

-Good location by subway entrance
-Spacious & lots of storage
-Natural sunlight

-Management never responds even when there are broken appliances/toilets/heaters
-Garbage is only collected periodically so piles of trash live by the entrance which invites rats

Be more responsive and ask residents how to improve building. There are many residents who are loyal and have lived there for 10+ years but get treated like garbage.

Lots of light, huge living room, close to subway, nice super, big kitchen

Completely ghosted by management when asked to fix stuff. We had mice the entire time. Also had bed bugs and had to pay for part of treatment ourselves. Gas was out for 6 months and then we moved so who knows it could even still be out. They gave us hot plates as a replacement and then did electricity repairs so we couldn’t even use them a few days. The trash is around the corner and a pain to get to. Just absolutely terrible management.

Good sized apartment

Multiple building code violations unaddressed for months, mice problems, perpetual scaffolding for year+, no stove or oven, hot water problems.

Landlord does not even have curtesy to respond to emails fix above points.

Pick up your phone and answer emails, also fix the building and you won’t have a revolving door of turnover when people move in and immediately break their leases for mold and pests.