Tri-hill Management

The building is cool, neighbors are nice, neighborhood is great

Mice, roaches, heating cost hundreds of dollars and sometimes does not work. Was left without water for 5 days once because management didn’t answer . When I left everything was covered in a layer of dirt and mold.

Fix the over all issues before raising rent

Space is apartment is great

Poor management, not responsive about issues. noise from park is constant at night.

More responsive on management issues

The super is sooo helpful
The water pressure is good
Good pest control
Easy access to train
Rooftop
And allow pets

Neighbors are predominantly privileged annoying unaware young 20s. They trash the place always throw parties and just generally not respectful to the place they live in.
In some units, not all, the heat is almost nonexistent. Your electric bill will be 600$ and more to adequately heat your apartment beware.
The owner and management are the worst types of landlords. They don’t give a shit about you.

Be better people. You don’t have to be that greedy.

Lofted ceilings provide open space
Our unit had a washer dryer
Building super was quick to respond via text

Heating and electricity was terrible. All heat runs on electricity which causes the ConEd bill to skyrocket. The windows let in so much draft in the winter it’s almost unbearable without a portable heater. Summers weren’t as bad after buying my own window AC unit.

Walls can be thin too if you have noises neighbors

Nice location, laundry in unit was a plus

Loud street noise, unresponsive management

good location and I like the windows

We did not have hot water from July - august 2024 and there is only a temporary fix in place. No cooking gas since July 2024 (10 months later)
Stairs to basement are rotted

Fix it

Location, in unit laundry

management, stolen packages, upstairs neighbors tried to break into my apartment

The location. That really is it

Roaches because of mad management that leaves trash splattered in the hallway. Elevator broken so often they have a key to let you out before the fire department gets there.

Actually fix the problems in the apartment that tenants bring to your attention. Or give them their money back

not much - supers are responsive

the property management group should be in jail - my building has not had gas for 8 months with no signs of improvement

have morals

Proactive with extermination
Building is clean

Take up to a week to respond even with emergencies
Building has rat infestation
Falsely advertised having a working elevator
Heater is broken and causes huge surcharge in electric bill
Major package theft problem, claims to have security cameras but they don’t work
Expensive to do laundry and half the time the washers/dryers don’t work

Great neighbors (and tenants union!!!) great neighborhood, pretty huge apartments

Owners are HORRIBLE, horrible management, can take a long long time to get basic things fixed.

Manage your property? Stop with the cash grabs?

Amazing Neighbors, great location, elevator, and in building wash

Awful management (took more than a week to deal with wasps in the apartment), repairs take forever, no communication.

get a new management company

Management was responsive and resolved our issues.
Location is close to trains, grocery store, bars/restaurants/shopping.
Maintenance came by often to take out trash and clean the hallways.

Very noisy street - there are always people sitting on the steps of the building and the noise is even worse on the weekends as the building is right above a club (lots of fights break out and I witnessed someone die from an overdose on the front steps).
Building is not secure - there is only one door at the entrance, which is unnerving. I had multiple instances of packages being stolen out of the building. Management installed a locked package room under the stairs which has helped reduce the thefts but it is still scary that people can get into the building so easily.
Pests - I saw multiple rats in the first-floor hallway where management told us to put our trash. We also had cockroaches in our third-floor unit - baby ones that will likely become a bigger problem.
Leaks/appliance issues - I moved in at a time when my unit and those around me were in the process of being renovated or had just been finished, so there were many kinks to work out (hot water in bathroom didn't work, radiator leak, leak through the ceiling from the unit being renovated above, stove not working, internet cables not ready for use). The management company was very responsive when these issues arose and took off some money from our rent, but it was very inconvenient and uncomfortable.

Keep being responsive and look into long term solutions for building security and pests

The building is built well, with thick walls and you don't hear your neighbors. Washer and dryer in unit. Whenever I reach out to management they are very responsive.

The stairwells and entrance of the building are not very clean. there is always dirt and trash on the floor; some people leave garbage bags outside their apartment door because they are too lazy to walk downstairs and throw them out. If it rains hard I will also sometimes get ceiling leaks which they have worked towards fixing.

The super was amazing and responsive!
Very laid back building management wise
Clean and never any pest issues

Lived on the top floor but otherwise the street would be LOUD
Lots of interesting activity on the front stoop late at night

Quiet, maintenance is generally good and responsive, rent controlled

Saw two in unit, a few in hallway (we're talking 4 total over 4 years), an older tenant smokes and the smell gets everywhere, management company is annoying

get a new management company

Super is helpful and friendly, and the location is very convenient.

There are problems with roaches, as well as heating during the winter. The windows are drafty and you can't keep the cold air out

Quiet and good location

Maintenance is always an issue. We had flooding almost ten times in 4 years and it was like pulling teeth to get them to respond. Sometimes the heat or hot water would go out and the only way we could get response was to call 311.

Be more responsive with maintenance needs.

The apartment was quiet and clean. No issues with management.

Floors are slanted - resulted in a loud washer/dryer that was in constant need of repair. Couldn't really open windows due to insects from empty lot next door.

Amazing location, very clean, spacious apartment

Maintenance took a long time to address issues and didn’t really follow through on solving them completely