The location is great
Pros
This building has a wonderful location. Utilities being included is a major plus and makes rent reasonable.
Cons
I did not like how unresponsive the management team is.
Advice to the owners
Return my security deposit
Building management is unresponsive to tenant complaints
Pros
Unit when we first moved in seemed fine: renovated and well maintained. Nicely kept landscaping, newly built bike racks, pet-friendly units. Recent maintenance workers are great.
Cons
I’ve heard from long-time residents about the declining quality of life at Flagg Court while rent keeps going up. The main problem that most tenants in this building report is pests. We have a roach and potentially mice infestation, but the building exterminator claims they’ve never seen mice in this building. They have monthly extermination sign-up sheets, but the problem still persists. They need to do a full-scale, building-wide treatment. The laundry room is poorly maintained. Half of the machines are broken, the machines aren’t clean, and the room itself has leaking pipes that I suspect might be the source of the infestation. The building also shuts down the water on short notice, for long stretches of time; though there’s been less of this recently.
Advice to the owners
Please do more about the infestation and actually respond to tenant complaints
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