Seth Schochet

The neighbors, porters, and neighborhood.

People will hang out on the benches until late at night and they are LOUD. There is currently a roach infestation in the trash rooms on most floors and nothing is being done about it.

Have security actually secure the area.

the people in the building are great! always felt secure and safe because there's a 24/7 doorman, so getting packages was a breeze.

people were careless with pets, always encountering piss in the hallway or in the elevator. their also very stingy with the heat in the winter. occasionally would have issues with having clean water, but they would be able to fix under 48 hours usually.

Location is amazing.

Management and maintenance has gone down significantly in responsiveness.

Respond quicker and hire more trained maintenance staff so they can respond quicker and better.

Love the apartments themselves, very spacious, great floors, great closets. Good kitchens.

Unresponsive maintenance is frustrating

Better maintenance

Cleanliness given the number of apartments; lovely staff; quiet; great views of the Hudson

Tenants violating smoking rules; thin walls; lots and lots of pets

More enforcement of building rules

Great location, great neighbors, spacious

Management. Inconsistent heating, slow to send maintenance, slow to replace appliances. Straight up ignore maintenance requests. Hallways dirty

Listen & respond to your tenants in a timely manner.

Friendly staff, laundry room on site, concierge means I never miss or lose a package. Maintenance staff is very responsive to requests.

The rents are extremely high. I find that they may be doing some shady business, especially after I obtained my apartment registration. It feels like they are doing their best to take advantage of their tenants... they advertise lots of amenities, but none of the amenities are free. Parking is a few hundred dollars a month. the gym is a huge monthly cost, especially in comparison to other gyms. It's just ridiculous that they make it seem like these amenities are a plus if you are a tenant, but in reality, they re not!

Be transparent

As long as you don't have any issues, it's a fine place to live. As soon as you have to deal with maintenance or the owner, you're screwed and I hope you have a lot of time to waste.
There's a dog park on the premises that is mostly open.

Dealt with a mouse infestation for a year. Had building maintenance come to the apartment a dozen times before we could finally get them to send out dial-a-bug. None of this fixed the issue and we caught 12 mice in a month-long period. At this point, we stopped using the kitchen completely as droppings were found in drawers and all over the stove. After 2 dozen visits from building maintenance and 4 visits from dial-a-pest, maintenance said there was nothing else they could do for us and we should contact the owner. We chased after the owner for a week and half for them to try to scam us by saying that they would let us out of the lease early if we agreed to forfeit our security deposit (this isn't legal!). Regarding the mouse issue, we heard from maintenance that this was a larger issue not isolated to our apartment, so be careful.

Responsive leasing office
Friendly doorman

Busy laundry room

Incredible neighbors and incredible staff

If you are not rent stabilized - expect a 12-14% increase annually.

The doorman are great! Especially the ones that have been here awhile.

- Constantly told someone will come to your apartment and then they never show to fix things, or if they do they look at it and have to come back another day.
- If facing Malcolm X Blvd there's a lot of street noise
- there is not much around since half the block burnt down. Worry if they ever build there as it'll be a year/s of construction if they get their tower approvals
- if you're not on a rent stabilized lease (check with DHRC as they lie) then they'll jack up your rent to eye watering levels.
- don't believe anything they promise before you sign the lease - any improvements they promise won't be done.
- heating was fine for years but has been terrible for the last two. I heard they had to blow torch a neighbors pipes to defrost them.
- if you're near the dog run expect barking early and late at night
- Had an assault in their laundry room but never notified the tenants.
- peopel constantly get stuck in the elevators.

Listen to your tennants

The gym is great ( but it’s an extra 250 dollars charge per family)
Relatively close to public transport
Walking distance to the bus and metro north
Only 20 minutes walk downhill to the subway
Great view Hudson river or city and Harlem river

1. Victor is the biggest incompetent property manager I have ever seen. He doesn’t care barely answers and when he does he will twist your words and won’t do anything.
2. Neighbors can be noisy, I have a psycho living next door who screams at odd hours and punch the walls. Several complaints to the management didn’t really help.
3. The building doesn’t enforce the lease clauses except for the payment. They won’t provide quite enjoyment they don’t enforce their own carpeting law which is sad because the neighbors above you can really open a gym above your head
4. It’s a 500 families building so there is always someone moving in or out and that means slow elevators and construction! A lot of construction! You won’t have a moment of quiet.

Oh and did I mention that the walls are paper thin? You can literally hear your neighbors snoring at night.

Fire Victor, invest in better insulation, treat your tenants with respect

Concierge in basement is convenient and safe so I know my packages won’t be stolen. Big Landry room. Convenient to metro north and big parking garage and gym in building. Rooms and windows are big and plenty kitchen cabinets and closet space.

The air conditioner and heat come from the same built in unit and the building decides when it switches over, and they actually have to come into the apartment to physically switch it. The a/c and heat are not very good. Only two elevators per tower and they are crowded at rush rime and slow. The discount for gym and parking in basement is minimal, so they’re both still ridiculous expensive. Some of the doormen are nice but others are rude and mean and one is a lech and makes me and my daughter feel unsafe. What’s up with the bathroom vent and what lives in There? I HAD TO THREATEN TI SUE TO GET MY DEPOSIT REFUNDED

Update the a/c and heating units and bathrooms instead of wasting money on new wallpaper and carpets in hallways and lobby. Get ride of the lech doorman. Close up vents and get better pest management.

Beautiful and clean building and apartment. Sense of community. Doorman and mail room. Basement laundry and garbage room. 3 elevators. Balcony if you’re lucky.
Responsive maintenance. Radiator and heater in apartments. Dishwasher.

Management unresponsiveness if your email is deemed unnecessary. Roaches if unlucky. High rent. On 5th Avenue close to a hospital so an ambulance passes at least every hour.

Management needs to respond to all emails. Fumigation or pest control.

The rental cost

I have recently moved out of the building, I hesitated to write a review but I think it is important because I would not want someone to go through something similar. I lived there for several years and I could no longer take living here.

Management:
The building is having a lot of tenant turn over.
A lot of younger tenants are moving in and the amount of marijuana smell is ridiculously strong. A lot of the older tenants with families are leaving and even the older tenants without kids because of this. I complained to management for two years straight and nothing major was done, after 1 year they told me to place a draft stopper under my door, NO they did not do it, they suggested that I do it. I put the draft stopper, and nothing happened. Some of the apartments, like mine have a balcony. I was up high on the 15th floor and I could see the younger tenants growing marijuana plants on their balcony. I would send management pictures too and still they did not address or even reply to my emails or calls. Even living in a higher floor you would think that it would be better with the smell but it wasn't.

Repairs – The building does not like to repair. They have a portal that you place your repairs and they never look at it. But then again there are close to 600 units in the building and about 2-3 handy men to service it all. And the handy men are not very good handy men. They expect tips to just look at the issue in your apartment then to fix it. I complained to management about this, because this should be part of our rental fee and no tip should be expected and their response was that they would look into it but never got back to me and next time I had an issue the same thing happened. The super Krish is non responsive and of no help. All he does is stand around and say no to everything or instruct to have a crappy job to be done. Its all about doing a botched job on top of the error or repair, not starting from scratch. Does not matter if there is mold or anything. Again, I had YouTube or had to outsource a handy man to fix it.

Rodents – yes there is rodents and lots. When I told the buildings super, he told me to put my name and apt on a list and that on Wednesdays an exterminator comes to inspect. The exterminator is one of the handy men, and he knocks, and gives you traps for me to place myself. And for the roaches, the same, they gave me roach spray so I can spray myself. How is that proper service?

Laundry room – the machines never work, something is always wrong. And the room is so small for close to 600 units.

Plumbing – the water pressure is not great and the drains are always getting clogged. Luckily there is YouTube that can always help in tough situations.

Building parking – extremely expensive. When I left, I was paying $475 a month. They are icon parking a separate company from the building management, but they pretend they are a one stop shop and they are NOT. There is also a lock out time when gates are closed. If you want 24/7 access, it is a different fee and you have to pay for a key for access aside from the monthly fee.

Building amenities – The gym and pool are extremely expensive.
Location & Commute to the City – aside from management, this was one of the reasons I moved. I work in the city and there are no trains just express bus to the city. The express bus is by schedule only, if you miss it you are screwed. And the commute is NOT the 20 minutes they say, it is 50 minutes on a good day into the city. Coming home is another beast. It is close to 2 + hours back home during the rush hour and forget it if its raining or snowing.

Rent - The rental increase and hidden charges are ridiculous. I tried fighting some and because of the fine print, I could not dispute it.

Stolen packages – Do not bother having a delivery service bring you something. They leave it at your door and it is stolen. You ask the doorman and its like speaking to a wall. They do not see anyone because they are fake doormen. Especially at night, the night doorman is sleeping and anyone from the street can just walk in.

Be attentive to your tenants, make sure you stay on top of the marijuana smell throughout the building and stop ignoring it. The younger tenants are ruining the building with their marijuana use/smell. When tenants report this issue and show you pictures of other tenants growing marijuana on their balcony, address the issue, do not ignore it. Also, keep tabs on the people with pets. They need to have rules because their is urine and poo in the elevators or in the carpet in the hallway, imagine stepping on urine when you exit the elevator, disgusting. The super needs to be a real super and be on top of repairs and fix the rodent issues. Management needs to get better doormen that are alert and not allow anyone in and do a real doorman job for the rental price. Attend to fixing the laundry room or get another one, its not enough for the amount of units! And lastly, stop it with the hidden cost of AC, heat, renewal fees/increases and closing costs and ALSO RETURN DEPOSITS TO TENANTS LEAVING!

Doorman, parking available, laundry in building

Pests - mouse issues in building and exterior

Do better pest control

Great neighbors, friendly staff

Slow elevators, pool is not always open

Close to metro north

Thin walls. You can hear everything

Insulate walls to reduce noise

We moved in here when I started high school and I stayed until I graduated, my parents are still there until they move to Paris later this year; it’s well managed, the neighbors are friendly, and the doormen are so nice and helpful! A good place to raise a family.

The walls are too thin and in recent years some neighbors have been too transient

Clean building, good doorman, good laundry service although expensive. Apts are huge.

Unresponsive management crew. The leasing office staff aren’t helpful. They also don’t attempt to remedy their mistakes which is a sign of bad mgmt.