Pros:
The outside of the building will fool you.
Cons:
1. Tenants are ignored. When tenants ask the building super to perform his job duties and make repairs, he takes months to make the repairs, if at all.
2. The staff is basically unresponsive, rude, loud, or all three.
3. The repairs the super does get around to making are either done with no attention to detail or incorrectly.
4. There is no easy, modern way to get in contact with the super. (e.g. building website w/email and calendar)
Advice to owner:
1. Please hire someone to create a quick website for your building where tenants can log into to make requests for repairs, track their requests, see the supers calendar, pay rent, etc. 2. Hire a more professional building crew capable of making repairs correctly and in a timely manner.