Hhrmc, LLC

Courtyard is nice with lots of birds and squirrels; quiet separation from street (We are in a central building)

Heat goes way too high and no control over it; no central air; bathroom has lots of issues; several spots appear to have mold growing under the paint? Laundry machines are mildly functional and often take your $ without running. Not enough outlets in unit

Keep a better eye on the heating system and maintenance of laundry machines; make sure mold/water damage is eliminated fully

Very conveniently located to the NW, close to lots of restaurants, bars, gym and target.

Apartments are infected with huge roaches. Dishwasher is unusable because of roaches. Rats all over the sidewalk all alongside the entire apartment complex.

Hire exterminators to address bug issues for the entire complex.

Not a single thing - way too much money for bed bugs and roach infestation

Management withheld my security deposit for MONTHS after moving out. Spent 1.5 years living with roaches infestation. Last 6 months were spent fighting with management to get help on bed bugs.

Tear it down!

Good neighbors rally around how shitty it is

Pests, bed bugs, terrible water hammer

Not much good

Mice and roaches in the unit, rats everywhere outside, everything is in disrepair, and it is way too expensive for the tiny apartments. There are really high entrance fees for tenants. Do not rent here

Fix the place up

When I first moved in back in 2022, the rent was by far the cheapest on the market for a three-bedroom, 800-square-foot unit at $2,600. My portion was $850 for the first year. However, the rent was raised by $200 to $2,700 without prior notice. Despite this, we decided to stay, and my share went up to just under $900. The following year, it increased again to $2,900—with no improvements to the unit—making it officially not worth the cost, though it was relatively affordable for a while.

EDIT:
I just checked and as of 11 days ago the unit was relisted for $2600

Some of the workers are pleasant—some not so much—but there were a few who would greet you with a smile when you passed by, provided you recognized each other.

Lastly, at the start of the second year, they did install a gate system with keyless entry for the outside gate and building door. This system allowed you to buzz people in through a phone app, showing a live feed or taking a picture of whoever was at the door.

Where to begin? Let’s start with the basics. I lived on the top floor of a walk-up, and the stairs were rarely cleaned, constantly smelled of cigarettes, had gaps between steps, and featured a wobbly railing. Just inside the building, there was an endless rotation of random items (grocery carts, children’s scooters, bikes, etc.). Packages left inside the building were often stolen if not retrieved immediately. Management did nothing to deter package theft, and at time the doors were propped open by one of the works, allowing anyone to enter.

Structural and Upkeep Issues:
The entire foundation of the building is unlevel. Spills in my apartment would trickle from one end of a room to the other. The landscaping work (cutting shrubs, blowing leaves) was done at unreasonably early hours. About 5-6 months ago, they put up scaffolding, but no work has been done since. It seems like one of those instances where the first steps are done just for show, with no real intention of finishing the job. Because it’s a “cond-op,” some units are independently owned and tend to receive more maintenance, taking priority over other units.


Landlord/ managing agent:
My unit was part of the co-op, and our managing agent was Sophia Yan. Despite the numerous issues with the building, she was undoubtedly the worst part of living here. She was non-responsive unless money was involved and in general was a disingenuous and dishonest person. It took weeks of unacknowledged emails, phone calls, texts, and random drop-ins to the front office just to get enough keys for all the tenants in my apartment. When we finally caught her in person—about a month after we’d already moved in and paid rent for the second month—she acted as if she didn’t know who we were or where we lived, despite all of the unanswered correspondence. This became her usual MO—whether it was a faulty doorknob that left us WITHOUT A DOORKNOB for months, a bedbug and ROACH INFESTATION (3+ months for the bedbugs, the roaches were there the entire time we lived in the apartment), getting a new tenant, obtaining a lease for the new year, or resolving MULTI_STORY LEAKS. The response was always the same: complete silence. Not even a generic “I’ll see what I can do.” We were left doing laundry constantly to fight the BEDBUGS in the terrible washers/dryers that, though advertised as “in-building,” were actually about halfway down the block. These machines often failed to spin out clothes properly and would frequently eat the money loaded onto our laundry cards. We resorted to buying roach traps, raid sprays, glue traps for mice, and fly traps for the constant swarm of flies in the hallways. Cooking, something I love, became a necessary evil, navigating through ROACH carcasses and MOUSE droppings just to make a meal. To top it all off, the oven only partially worked, and only when it was set on the broil setting—baking anything required leaving it in at max temperature for about three times longer than normal.

Back to Ms. Yan—when we did manage to confront her in person, she would lie straight to our faces, pretending the issues we’d been emailing her about for weeks were new to her. She’d promise to send someone or to make efforts to resolve the issue within a week, only to disappear again. When it came time to move out, we gave her one month’s notice and asked her to inspect the apartment for any necessary repairs so we could get our security deposit back. Instead, two weeks after we’d already moved into a new apartment and returned our keys, she demanded more pictures of the unit. It’s now been almost a month since we moved out, and we still haven’t received our security deposit. We spackled, repainted, and deep-cleaned every room and took photos of everything and sent them to hed. When I reached out to her to simply to get a timeline for its return, she essentially told us it was too early and that there was not point of contacting her for because there were “no updates” between now and the end of the two week period as she would return it on time. Of course, that time has come and gone, with no sign of our deposit.

EDIT: it has now been over a month since moving out - no security deposit or any further communication from Ms. Yan .

Sophia Yan does not care about her tenants’ well-being, quality of living, or respect for their time and money. I witnessed her being extremely rude to tenants struggling with a language barrier and to other tenants simply asking for keys to the apartment they lived in. She is a rude, careless, and lazy woman whom I wouldn’t trust to run a lemonade stand, much less a multi-unit co-op in a giant 16-building cooperative.

One final note regarding the bed bug issue- we did finally receive a visit from the exterminator about 3 months in - they came and did the usually spraying, but they seemed confused as to why we were having such a persistent issue. We told them that the bedbugs could be coming from neighboring units- I don’t believe these units were ever contacted or given bed bug inspections while we were there, and upon our move out there was also no bed bug notice in the building or any kind of transparency about the buildings history with bed bugs.

The apt is very lovely and up-to-date and the owner is terrific.

The building has a rat and roach problem. Even my best effort to keep food away brings a few roaches every month.

Please address the rat and roach problem

The location.
Familiarity.

Pests (Roaches, Mice, Rats).
Frequently no heat during the winter.
Mold and Leaks.
Lack of Improvements (they start working on something and just abandon it halfway through. ex: Buildings were repainted only up to the second floor, then they gave up).

great location, courtyard with trees, spacious units

rats, mice, roaches, noisy neighbors, neighbors leave garbage in hallway, poor management response, dead rats in basement leaving odor, litter in courtyard bedbugs, leaking pipes

so much opportunity

Good location, building does have laundry access, they’ve made upgrades over the course of my time living there

The complex fell into disrepair with former management that is only slowly being addressed. We’ve had multiple leaks, loss of heat and hot water, and the rat problem in the summer can get pretty bad. Something things get resolved quickly, others take months.

Fix the roof!

1. Neighbors are reasonable with sound. Met quite a few nice neighbors here.
2. Without the location, there would be nothing good to say about it. Ditmars is great.

Incompetence at every level, unfortunately.
1. Security is non-existent. Laundry rooms gets full of outsiders(you can easily tell) and you are sometimes unable to use it. A neighbor also told me there was a squatter that sneaks onto the roof and goes into empty apartments through the fire escape, they also stole a package..can't confirm but I do hear strange clanging sounds that wake me up sometimes.
2. Non-responsive superintendent. Me and several other neighbors had a roof leak a few months ago when the historic rains hit us. The roof is moldy and part of the roof is drooping. We haven't received any updates or response about it getting fixed.
3. Apartment was not received clean, I spent a week and over a dozen paper towel rolls getting dust off. The "renovations" done to the apartment are complete slop-jobs: painted over mold and very old worn out wood. The wood floor has no finish so it gets dirty very easily, the owner clearly does not care about the apartment.

I loved being here but I moved for a reason, there aren't many pros to this complex

Management kept changing
Would not take care of black mold infestation
Constant leaks
Little to no heat
Horrible trash management

Nothing. Dont move here. Seriously, do yourself a favor & save your money & most importantly, your peace of mind.

Where to start? There’s bedbugs. Infestation of roaches. It is a nightmare of a building. The exterminators that work for the building dont do much. They come monthly, still got roaches.. still got bedbugs.

Apartment layout was cute
Excellent location

Rats all over the sidewalk
There was a whole police raid for my downstairs neighbors who were selling narcotics who then continued to live there
Very poor management, nothing ever got fixed

Don’t own a building if you dont want to take care of it

Great location. Close to train

No gas in apartment= no working stove or oven for almost 2 years because the landlord is the worst.
Appliances were mostly refurbished and/or didn’t work well.
Building needs maintenance; Courtyard needs lots of TLC
Landlord was garbage and rude

Nothing. There’s a reason units in this building are always on the market.

Horrendous super awful management the building is disgusting and falling apparent. Infested with rats and roaches. The building is falling apart and they refuse to fix anything and dodge your calls. Whenever you call the super his catch phrase is so what do you want me to do about. Never rent or buy in this shithole.

Sell.

Apartment was nicely renovated on the surface level,
Allowed pets
Not noisy
Decent laundry room, and they kept the stairs clean.

Specifically about management company: Management company was nowhere to be found after moving in.
Poorly renovated, looked good in pictures but things fell apart easily.
Absurd rent increases.
Theres no heater in the main living space.
Terrible experience with management company overall, ignored calls and wouldn’t respond to emails or messages.
Had to harass them for the safety deposit back.

Building specific:
Rats everywhere.
Terrible garbage maintenance

Listen to your tenants. Fix the issues, do better.

The only pros I can think of are a short walk to the N/W

Heat went out multiple times in December AND January. If you have a problem the super/ management doesn’t care. You can contact them as many times as you like but your issue won’t be resolved.

The location is perfect, and the renovations in the unit were nice.

Rats everywhere, and roaches in the building. The garbage was absolutely not maintained well. Management was not responsive to issues.

Listen to your tenets!

Location is prime

Management is very poor. They do not fix anything. Just a shame, letting the buildings go to waste. It needs a lot of work. They have a rat infestion on lower levels. No heat and hot water on any given day.

Just follow up and do the upkeep. Invest money which you are getting from the HOA fees back into your properties.