Metro Prop NY

Safe and well kept lobby

There is a serious mold issue in all water pipes and it spreads fast if not cleaned almost daily. Management is hostile towards tenants. It takes weeks to get any maintenance done. The building broker also is extremely rude and harasses tenants.

The building is fairly new, so it has modern appliances and is generally pretty clean. High ceilings and convenient location. Pretty quiet if you can get a rear facing apartment, except for the occasional music parties from the auto shop nearby.

While building is fairly new, it's not very well built and shows signs of water infiltration in a lot of different areas (at least on the top floor). My biggest gripe is with management, though. I got the impression they did not care about the tenants nor the building. The building has some clear indications of water damage or mold, and every time we brought it up to management, they sent someone to paint over the damage. Management is not always very responsive, and the worst example of this was when our refrigerator broke and they failed to fix it for over 2 weeks. And when they finally replaced the refrigerator, they installed one that was about 60% of the size of the original. The entire management team tries to be very nice, but it feels like a load of empty promises. This theme continued until after we moved out, too. Prior to moving out, a rep of theirs was giving tours of our apartment and complimenting us on how well we have taken care of the space. After we moved out, we were accused of "trashing the apartment" and our security deposit was not returned in full--illegally, without receipts or invoices showing reasons why security deposit was withheld. Really felt like dealing with cons. When things are well in the apartment, it's really smooth sailing, but when things are not good, it's a pain in the ass to get anything properly fixed.

Take care of your building. Understand that water damage, mold, HVAC problems, etc. are not just issues for the tenants, but they are issues that directly impact the health of your building and it's longterm rental potential.

Safe area, good neighbors, great location, easy access to L/G/JMZ, responsive management staff (other than weekends, which is perfectly understandable as they are Orthodox), good maintenance team, tall ceilings, effective AC & heat in all main rooms.

Exterior door doesn't close on its own during the winter (must be pushed closed to lock). Common entrance area is not regularly cleaned, and the common staircase walls are damaged and never repaired from tenants moving furniture. Balcony doors do not have locks. Interior apartment finish is not great (floors aren't always level, paint over power outlets, door handles are cheap and can break, protective film on kitchen cabinet doors was not removed properly upon installation, etc.). Packages left in the common entry area are occasionally stolen. Only one washer/dryer pair on the lowest level, and it's a little expensive.

It’s a newer building with rooftop, washer dryer in building, dishwater and visually appealing.

You have no idea who the landlord is or who to go to when something is broken.

Washer dryer in building has never worked the entire time I lived there and I was the first tenant ever in the building.

They never picked up the construction mess in the backyard. Promised the backyard would be finished like the building next door, but never did and just left trash and scrap metal . Real safe!

The heat would work half the time. Sometimes starting and then shutting off, making you go to the roof and toggle the switch to your units heater.

When tenants move in make sure they know who owns the building and who they can reach out to if there is an issue.

FIX THE WASHER / DRYER

Fix the heaters

Neighbors friendly. Parcels never stolen. Rooftop!

Mold in bathrooms (charged rent for when I complained); washing machine always broken

Fix the laundry and mold

Clean, good area

Management was unresponsive

Get super direct line