Willowick Properties LLC

extremely close to A/C/E/L lines, relatively little street noise heard

garbage disposal located in the basement of the building was awful, little to no amenities, and the front entrance to the building was often occupied by unhoused people.

Super was easy to contact for maintenance issues.

The roof had a leak that cause a hole to form in the ceiling and drip when it rained. This leak was directly above the door buzzer, which broke repeatedly due to water damage. Instead of making real repairs, they would replace the buzzer and paint over the leak (which obviously just came back with the next rainfall). The building also had scaffolding up for the entirety of my lease term and no end in sight for the removal of the scaffolding. The trash is in the basement and they definitely had a pest issue in that area.

Make the necessary repairs to actually fix the problem, not cover it.

loved the street and the neighborhood

my building elevator was very small and there was a weird mold growing on the walls

clean out the walls and check for mold

Responsive management, clean, haven’t had to deal with pests, amazing location

Sometimes it takes a while for follow through after the management comes and takes a look at things that need repairs

Quiet area, great management who is very responsive, updated unit.

Very little cons. Occasional issues with heat control.

Not much. I have been renting for close to 15 years, never had worse.

1 - Common Property Issues. We didn't have heat until end of December. Pipes are often leaking (had holes in the roof).
2 - Unresponsive. When you email or call Willowick Properties, they never pick up. When you raise a complaint on the conditions of the building, they are not the slightest concerned. They show no empathy towards the tenants and act irritated when you ask for reasonable fixes (e.g., heat in the winter).
3 - Rude. They are really bad people managers. They fail to recognize the responsibility that comes with managing a property and that real people live here. The problems of tenants are perceived as inconveniences of them.
4 - No accountability. They raise the rent every year, despite their horrendous track record.

Treat people with respect and have some humility for those that live here. It's saddening how little they care and I don't know how they can have a clean conscious treating people the way they do....

Building well maintained, newer appliances and kitchen, good responsiveness from management and super

Large homeless population out front. Building doesn’t do much to mitigate. Had to call the cops a lot and at times felt unsafe

I really loved this apartment and have had a really good experience with management. They are very responsive and have fixed any issues I’ve had quickly. They building is super clean and all the apartments are updated. They super is THE BEST he’s literally the nicest guy ever and would go far out of his way to help me with random things (as a woman living alone). I live in the basement street entry apartment and he comes and sweeps my steps every morning.

Honestly nothing really. I am the basement apartment so I get bugs occasionally, but they have an exterminator come once a month so no biggie!

Quiet on the 5th floor. Newly renovated unit was clean. Good water pressure. Trash in building.

Poor super responsiveness

Quiet neighbors
Great location
Some apartments have been updated

Water goes out all the time
heat barely works - rainbow outside for radiator
management doesn't respond unless you email twice
packages get stolen all the time

protect peoples packages, more regular maintenance updates, stop raising rent for not providing a better service

Great location in GV

Had some old building issues, ie hear management

Location, ease of transportation, good restaurants, bodegas, and convenience stores

large homeless population that sits on the steps, litters on the doors, and enters the building from time to time. Consistently an unsafe feeling living here and calling the police weekly.

The location can't be beat - lots of great restaurants and events happening. Pro tip - Quan Sushi on Broome is an unsung downtown hero. Apartment was also newly renovated when I moved in and had W/D in unit.

Unresponsive management company - gave us a really hard time with any and every request from lease signing to getting the deposit back. We had a cockroach problem in the apartment despite being uber clean - it took over a month to get someone in to help with the pests. EW.

Responsiveness, kindness, & humility go a long way.

Mostly nice tenants, nice (if non-empowered) maintenance team

The owners are unwilling to spend a penny on the building. Clearly waiting for the multi-decade tenants to move out or, well, “move on” and then redevelop it. Management must be pestered to do anything at all. Cheapest possible materials used everywhere. Won’t even paint the hallways or clean the carpet. Won’t install a video buzzer, so packages constantly stolen. Knowingly allowed a tenant to operate an AirBnB for years, compromising security and having loud, large groups of visitors.

Generally responsive, especially the porter

Neighbors leave trash on stairwell, some package thefts, tiny staircase

Be more responsive and screen tenants better

Convenient Location to Taco Bell

Management sucks and takes no responsibility for stolen packages. If you order something it is literally a 50/50 shot of it actually showing up. Don't live here if you value your possessions.

Find a solution that works for packages, people are tired of getting their stuff stolen, the mail service doesn't use the package lockers, and people leave stuff opened in the lobby.

Never had any issues with pests, management was responsive to email and always gave us a heads up when the super would need to get into our apartment.

Stairwell could be cleaner/better maintained.

Location is great

Everything else. Management and super were useless, building was filthy, water, heat and elevator regularly out of service

Do better, respond to urgent repair requests

Great location, no pests, elevator, quiet and respectful neighbors.

Small, older, slow elevator, not great natural light.

No pests & regular pest control, great intercom system, amazing location

Hallways and stairwells are never cleaned, small rooms