Summarized from anonymous rental reviews on openigloo.
Recent reviews of buildings managed by LONDON TERRACE GARDENS LP emphasize a clean and well-maintained environment with friendly, responsive staff and doormen. Tenants appreciate the spacious pre-war apartments and includedutilities, contributing to a strong sense of community. Maintenance responsiveness is generally good, though some note occasional delays and aging building issues such as heating inconsistencies and water pressure concerns. Rent increases, sometimes steep, pose affordability challenges. Pest control is mostly effective, and noise levels are low due to thick walls. Overall, management is commended for professionalism and attentiveness, making these buildings an attractive option despite some typical older building quirks.
Open Violations
Only open violations from the last 10 years.
Data last updated 7 days ago.
The average number of violations per unit for this owner/associates across their portfolio is better than the city.
BUILDING AVERAGE:
Less than 0.01 violations per unit
NEW YORK CITY AVERAGE:
0.81 violation per unit
Non-hazardous
1
class A
i.e. no peephole on a door, or no street # on the building, unlawful keeping of animals
MOST RECENT:
Jun 18, 2018: § 27-2013 adm code paint with light colored paint to the satisfaction of this department ceiling and all walls in the entire apartment located at apt 6e, 6th story, 1st apartment from south at west
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Hazardous
2
class B
i.e. smoke detector issues, inadequate lighting, no lighting for stairways
MOST RECENT:
May 12, 2021: § 27-2005 adm code properly repair with similar material the broken or defective concrete floor in the kitchen located at apt 7e, 7th story, 1st apartment from south at west
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Immediately hazardous
0
class C
i.e. rodents, pest, mold, inadequate heat or hot water, defective building parts
MOST RECENT:
No violation found...
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Missing information/filings
0
class I
Missing or non-compliant with administrative information orders or filings
MOST RECENT:
No violation found...
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All Properties Associated with London Terrace Gardens LP
West Chelsea
415 West 23 Street, Manhattan, NY 10011
100 Units • 16 Floors
4.3(2)
Rent Stabilized Units: Unknown
Good Cause Eviction: Yes
Evictions: 0
Litigation History: No
1 Year Bedbug History: Yes
West Chelsea
440 West 24 Street, Manhattan, NY 10011
100 Units • 16 Floors
4.7(2)
Rent Stabilized Units: Yes
Good Cause Eviction: Yes
Evictions: 0
Litigation History: No
1 Year Bedbug History: No
West Chelsea
430 West 24 Street, Manhattan, NY 10011
100 Units • 16 Floors
0(0)
Rent Stabilized Units: Unknown
Good Cause Eviction: Yes
Evictions: 1
Litigation History: No
1 Year Bedbug History: No
West Chelsea
450 West 24 Street, Manhattan, NY 10011
99 Units • 16 Floors
0(0)
Rent Stabilized Units: Unknown
Good Cause Eviction: Yes
Evictions: 1
Litigation History: No
1 Year Bedbug History: No
Reviews (14)
4.38 stars
4 months ago
Big rent increases
Former Tenant
Pros:
Staff is amazing. Overall great place to live
Cons:
The rent increases make it difficult to feel at home. Rent has increased by almost 60% in 5 years, and even more if you include the covid discounts.
4.12 stars
10 months ago
Good life decision, poor financial one
Former Tenant
Pros:
It's a lovely place to live. The units themselves are mostly constructed very well and are comparatively large. Feels like a real community, my dog loves it. It's very... comfortable.
Cons:
My rent increased by 60% in four years. I concede that the first term was atypical (because of COVID depression in the market) and I expected and planned for a significant increase. I did not expect or plan to eventually be given a new lease term where I'm paying $6000+ for this place... The apartments are nice, but there is no version of this world where that's a reasonable amount to ask for. Some idiot will pay it, and they'll point to that and say, "that's market value." But there's nothing spectacular about the building. Certainly nothing has improved with it or my unit.
Objectively it's worse because things decline over time. Every month the water to the whole building is just turned off for a whole day, or the heat doesn't work for a week, etc., etc. It's an old building and maintenance is probably very expensive; they're probably passing that off to renters.
If that is what's going on, they won't be able to keep this up for much longer. I don't know what number is too absurd. I would think that $7100/mo is well beyond that that figure, but right now on their website, that is what they are asking for an 880 sq. ft. 1BR with truly nothing remarkable about it.
Advice to owner:
I don't know, market value this or that or whatever
4 stars
10 months ago
Prewar and full of charm
Former Tenant
Pros:
The staff are so friendly, never had a major pest incident (reads: mouse or rat), and you get tons of space. Also can’t beat utilities being included!
Cons:
Some parts of the building and apartments are just old and constantly broken down. There are also quite a few unhoused people always loitering around.
4.62 stars
Over 1 year ago
Wonderful, very special complex
Former Tenant
Pros:
Beautiful street, near High Line, incredibly responsive management and maintenance, apartments are very solidly built so very little noise, common areas are spotless at all times, very good security, friendly staff, complex runs seamlessly
Cons:
Dogs take over 24th street so have to step around their mess
Advice to owner:
Clean 24th street more regularly, ensure that tenants curb their dogs
4.62 stars
Over 1 year ago
great experience here!
Former Tenant
Pros:
management is insanelt responsive and nice
Cons:
we are in a 2nd floor apt - we have ZERO natrual light
Advice to owner:
none - doing great!
4.88 stars
Over 2 years ago
Full-service Prewar in Chelsea
Former Tenant
Pros:
The building staff is wonderful, as are the apartment layouts.
Cons:
Not management's fault but there is so much more siren noise outside than there used to be.
Advice to owner:
Lobby NYC to turn down the siren decibels
4.5 stars
Over 2 years ago
Awesome building to live in.
Former Tenant
Pros:
Great and helpfull staff. Many people seem to be living in the building for 20+ years. Thick walls so no noise complaints either. Very pet friendly building. Gas/electricity included in rent.
Cons:
It's pre-war building, so the water pressure isn't too great. Also the central heating seems to be very high - we had to keep our windows open throughout the whole winter.
Advice to owner:
n/a
4 stars
Over 2 years ago
We Like Our Alcove Studio
Former Tenant
Pros:
Well-staffed with friendly and professional staff, especially the doormen and package room concierge team. Your get to live in a storied pre-war building that everyone knowns and has a reputation for attracting artists, designers, and other creatives, as well as a few celebrities over the years (though they most likely lived in the co-op apartments and not the rentals). Steps from the High Line and a decent amount of good restaurants and retail. Prices feel fair and Rose Associates management quality is above average (I also personally think it's better to have an institutional property manager than to rent from an individual or mom-and-pop landlord in NYC).
Cons:
Pre-war building comes with the typical issues: old heating system is hard to adjust, apartments have been turned dozens of times and there's some sloppy painting and/or finishes in different spots.
4.75 stars
Over 3 years ago
London terrace
Former Tenant
Pros:
Clean, lovely staff/doormen, spacious building and well maintained
Cons:
Laundry room used to get crowded
4.25 stars
Over 3 years ago
Solid place to live
Former Tenant
Pros:
Doorman building, decently sized, utilities included
Cons:
Water pressure, safety during the winter (streets are completely empty, have been followed home once)
Advice to owner:
Improve the water pressure
5 stars
Over 3 years ago
London Terrace Gardens
Former Tenant
Pros:
Friendly staff, responsive management, great location
Cons:
Units can get dusty
Advice to owner:
NA
5 stars
Over 3 years ago
LTG is the best
Former Tenant
Pros:
-Everything included in rent -Management is extremely responsive -maintenance in the building is great
Cons:
There are none
4.5 stars
Over 3 years ago
Apartments are great, management is slow a lot of the time
Former Tenant
Pros:
Building overall is very nice, good neighbors, good doormen.
Cons:
Management can sometimes be extremely slow to respond to maintenance requests and sometimes outright ignore them
4.38 stars
Over 4 years ago
Great experience so far
Former Tenant
Pros:
Friendly staff, awesome amenities
Cons:
They allow dogs so sometimes there’s a little barking