Great staff, hard to get deposit back
Pros
The staff you interact with daily, i.e. doormen, maintenance, and package room personnel, are wonderful. They’re genuinely friendly, consistently helpful, and often go above and beyond. The building itself is beautiful and generally well maintained, and the gym membership is very affordable. I also met some great neighbors while living there.
Cons
Management has been disappointing. After I moved out, they became largely unresponsive to my inquiries about my security deposit. It has now been 4 weeks, and despite 4 emails and 1 voicemail, I’ve only been told they would look into it, with no clear update or timeline.
Advice to the owners
Return the deposit. Stop ignoring former tenants emails.
Big rent increases
Pros
Staff is amazing. Overall great place to live
Cons
The rent increases make it difficult to feel at home. Rent has increased by almost 60% in 5 years, and even more if you include the covid discounts.
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