Summarized from anonymous rental reviews on openigloo.
Recent tenant reviews highlight buildings managed by LONDON TERRACE GARDENS LP as well-maintained with responsive management. Residents appreciate the cleanliness, garbage management, and overall security. The staff, especially doormen, receivepraise for their friendliness. However, some mention issues like noise from outside, water pressure variations, and occasional delays in maintenance response. Overall, the majority approve of the owner, recommend staying in the buildings, and value the inclusive utilities and central location. Suggestions include improving water pressure and addressing noisy neighbors to enhance the living experience in these buildings.
i.e. no peephole on a door, or no street # on the building, unlawful keeping of animals
MOST RECENT:
Jan 14, 2025: § 27-2005 adm code paint metal in accordance with dept. regulation all radiator covers in the 3rd room from east at south located at apt 6g, 5th story, 2nd apartment from south at west , section at west
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Hazardous
17
class B
i.e. smoke detector issues, inadequate lighting, no lighting for stairways
MOST RECENT:
Jan 14, 2025: § 27-2005 adm code properly secure the loose upper cabinet at west wall in the kitchen located at apt 6g, 5th story, 2nd apartment from south at west , section at west
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Immediately hazardous
25
class C
i.e. rodents, pest, mold, inadequate heat or hot water, defective building parts
MOST RECENT:
Jan 14, 2025: § 27-2005, 27-2007, 27-2041.1 hmc, §238, § 309; § 107 (2) ( c) mdl and 28 rcny §25-171: replace or repair the self-closing doors that is missing or defective hinges at door at public hall, 5th story
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Missing information/filings
0
class I
Missing or non-compliant with administrative information orders or filings
MOST RECENT:
No violation found...
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All Properties Associated with London Terrace Gardens LP
West Chelsea
413 West 23 Street, Manhattan, NY 10011
100 Units • 16 Floors
0(0)
West Chelsea
440 West 24 Street, Manhattan, NY 10011
100 Units • 16 Floors
4.7(2)
West Chelsea
430 West 24 Street, Manhattan, NY 10011
100 Units • 16 Floors
0(0)
West Chelsea
435 West 23 Street, Manhattan, NY 10011
99 Units • 16 Floors
4.2(2)
Building Ratings
Cleanliness
Garbage Management
Heat
Neighbors
Noise Levels
Owner Responsiveness
Pest Control
Water Pressure
Renter Recommendations
--% of renters recommend this building
--% of renters approve of this owner
Rents and Deposits
-- of renters received their security deposits back
It HAS NOT been reported if this building accepts electronic rent payments.
Reviews (12)
4.62 stars
2 months ago
Wonderful, very special complex
Former Tenant
Pros:
Beautiful street, near High Line, incredibly responsive management and maintenance, apartments are very solidly built so very little noise, common areas are spotless at all times, very good security, friendly staff, complex runs seamlessly
Cons:
Dogs take over 24th street so have to step around their mess
Advice to owner:
Clean 24th street more regularly, ensure that tenants curb their dogs
4.62 stars
11 months ago
great experience here!
Former Tenant
Pros:
management is insanelt responsive and nice
Cons:
we are in a 2nd floor apt - we have ZERO natrual light
Advice to owner:
none - doing great!
4.88 stars
Over 1 year ago
Full-service Prewar in Chelsea
Former Tenant
Pros:
The building staff is wonderful, as are the apartment layouts.
Cons:
Not management's fault but there is so much more siren noise outside than there used to be.
Advice to owner:
Lobby NYC to turn down the siren decibels
4.5 stars
Over 1 year ago
Awesome building to live in.
Former Tenant
Pros:
Great and helpfull staff. Many people seem to be living in the building for 20+ years. Thick walls so no noise complaints either. Very pet friendly building. Gas/electricity included in rent.
Cons:
It's pre-war building, so the water pressure isn't too great. Also the central heating seems to be very high - we had to keep our windows open throughout the whole winter.
Advice to owner:
n/a
4 stars
Over 1 year ago
We Like Our Alcove Studio
Former Tenant
Pros:
Well-staffed with friendly and professional staff, especially the doormen and package room concierge team. Your get to live in a storied pre-war building that everyone knowns and has a reputation for attracting artists, designers, and other creatives, as well as a few celebrities over the years (though they most likely lived in the co-op apartments and not the rentals). Steps from the High Line and a decent amount of good restaurants and retail. Prices feel fair and Rose Associates management quality is above average (I also personally think it's better to have an institutional property manager than to rent from an individual or mom-and-pop landlord in NYC).
Cons:
Pre-war building comes with the typical issues: old heating system is hard to adjust, apartments have been turned dozens of times and there's some sloppy painting and/or finishes in different spots.
4.75 stars
Over 2 years ago
London terrace
Former Tenant
Pros:
Clean, lovely staff/doormen, spacious building and well maintained
Cons:
Laundry room used to get crowded
4.25 stars
Over 2 years ago
Solid place to live
Former Tenant
Pros:
Doorman building, decently sized, utilities included
Cons:
Water pressure, safety during the winter (streets are completely empty, have been followed home once)
Advice to owner:
Improve the water pressure
5 stars
Over 2 years ago
London Terrace Gardens
Former Tenant
Pros:
Friendly staff, responsive management, great location
Cons:
Units can get dusty
Advice to owner:
NA
5 stars
Over 2 years ago
LTG is the best
Former Tenant
Pros:
-Everything included in rent -Management is extremely responsive -maintenance in the building is great
Cons:
There are none
4.5 stars
Over 2 years ago
Apartments are great, management is slow a lot of the time
Former Tenant
Pros:
Building overall is very nice, good neighbors, good doormen.
Cons:
Management can sometimes be extremely slow to respond to maintenance requests and sometimes outright ignore them