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770 11TH Avenue Condominium

Corporate Owner

1 Properties

864 Units

Evictions: 25
Litigation History: Yes
Review Summary for 770 11TH Avenue Condominium
Summarized from anonymous rental reviews on openigloo.
Recent reviews of buildings managed by 770 11TH AVENUE CONDOMINIUM reflect a generally well-maintained environment with highly praised concierge and maintenance teams. Residents appreciate the luxurious apartments, clean spaces, and excellent fitness amenities including pools and gyms. Management is noted for responsive maintenance and friendly staff, though some raise concerns about strict lease renewal policies, noise issues, and occasional unprofessional conduct. Common critiques include distance from subway access, elevator wait times, and occasional pest control faults. Several tenants recommend improvements in tenant communication, noise management, and amenities for families. Overall, management is seen as attentive but with some room for enhanced tenant consideration and professionalism.
Open Violations
Only open violations from the last 10 years.
Data last updated 7 days ago.
The average number of violations per unit for this owner/associates across their portfolio is better than the city.
BUILDING AVERAGE:
Less than 0.01 violations per unit
NEW YORK CITY AVERAGE:
0.81 violation per unit
flag
Non-hazardous
2
class A
i.e. no peephole on a door, or no street # on the building, unlawful keeping of animals
MOST RECENT:
Sep 26, 2025: § 27-2017.3 hmc: trace and repair the source and abate the visible mold condition... less than 1o square feet at ceiling in the private hallway located at apt phb, 1st apartment from north at east
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flag
Hazardous
2
class B
i.e. smoke detector issues, inadequate lighting, no lighting for stairways
MOST RECENT:
Sep 26, 2025: § 27-2005 adm code repair the broken or defective plastered surfaces and paint in a uniform color at ceiling in the private hallway located at apt phb, 1st apartment from north at east
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flag
Immediately hazardous
1
class C
i.e. rodents, pest, mold, inadequate heat or hot water, defective building parts
MOST RECENT:
Sep 04, 2024: § 27-2005, 27-2007, 27-2041.1 hmc, §238, § 309; § 107 (2) ( c) mdl and 28 rcny §25-171: replace or repair the self-closing doors that is missing or defective hinges in the entrance located at apt 23j, 23rd story, 1st apartment from east at south
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flag
Missing information/filings
0
class I
Missing or non-compliant with administrative information orders or filings
MOST RECENT:
No violation found...
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All Properties Associated with 770 11TH Avenue Condominium
Hell's Kitchen
550 West 54 Street, Manhattan, NY 10019
864 Units 32 Floors
4.2(15)
Rent Stabilized Units: Yes
Evictions: 26
Litigation History: Yes
1 Year Bedbug History: Yes

Reviews (15)

3 months ago
Great Place to Live
Former Tenant
Pros:
Awesome conceirge and maintainance staff. Overall building is well-maintained.
Cons:
No negoation on lease renewal
7 months ago
Great building, far from train
Former Tenant
Pros:
Had a great time living here. All appliances and amenities worked just fine, maintenance requests dealt with promptly, friendly door people, good communication with leasing office, relatively quiet, and lots of parks, coffee shops, restaurants etc nearby
Cons:
Biggest con is distance from trains. Also wish they had a common space or lounge apart from the paid lounge in the gym below. They are transparent about this, but they are particular about floor damage upon move out. Since the floors are real hardwood, and scratches or stains will be a big chunk out of your security deposit so be careful with the floors
7 months ago
Excellent Building, Management, gym
Former Tenant
Pros:
Apartment is very luxurious, clean and well managed.
Cons:
The location/subway walk
9 months ago
Poor Management but new building
Former Tenant
Pros:
Overall, updated kitchen appliances and newer building is great. In-unit washer/dryer is nice, but small and old. The gym is nice even though you have to pay for it separately
Cons:
The management is not professional and very rude. They take a $250 move out fee no matter what condition you leave the apartment in. A lot of the employees, whether it be front desk staff or some of the handymen that come to work in the apartment for fixes are unprofessional. There was a roach issue in the building that was not properly addressed.
Advice to owner:
Change management
Over 1 year ago
Best fitness amenities in Hell's Kitchen
Former Tenant
Pros:
Amazing fully equipped gym, with indoor/outdoor pool, sauna, steam room, hot tub, half basketball court. Friendly staff.
Cons:
Non-residents can easily go in, a bit far from the subway stations
Over 1 year ago
Great 2 years here
Former Tenant
Pros:
Clean, comfortable apartment that I stayed in for 2 years. Perfect apartment in NYC
Cons:
A bit far away from the subway. Water pressure could have been stronger
Over 2 years ago
Management’s lawyers very trigger happy to sue
Former Tenant
Pros:
Doormen very friendly
Lots of the old tenants try to uphold a community culture
Lobby and gym well kept
Good kitchen appliances
Cons:
Witnessed 4 different neighbours just on my floor that were served papers, management likely wanted to up unit prices and targeted those on pre covid and during covid leases.
Gas and energy was charged by the building with no measurement or demonstration of usage per unit.
Large building invited unsavoury short term renters that were unchecked
Over 2 years ago
A great experience
Former Tenant
Pros:
The building is beautiful, the apartments are stylish, and the staff are friendly. I have never seen a bug! Quick maintenance response.
Cons:
Far walk from subways
Over 3 years ago
Great location, terrible building and awful management
Former Tenant
Pros:
Location, gym in building, pool and other amenities
Cons:
Paper thin walls, unresponsive management, not willing to do anything about elevators that stop working. Even after you get trapped in there for 20 minutes and go on to report the incident, the answer is “these things tend to happen”. The building makes a cracking sound and management says it’s because it is “settling in”. The AC/heater units are ancient technology so they are clunky and loud. When you complain about weed smell coming in through the walls from your neighbor, they don’t do anything about it either
Advice to owner:
Find better employees
Over 3 years ago
Good place to live
Former Tenant
Pros:
Staffs are nice
Cons:
The fan noise are not acceptable
Over 3 years ago
Great spot for newcomers
Former Tenant
Pros:
Love the amenities, modern apartments, views
Cons:
Far by foot for subway stations
Over 4 years ago
Great spot to live
Former Tenant
Pros:
Nice gyms and pool
Cons:
Expensive, hallways a bit noisy
Over 4 years ago
Love living here but they don’t care about tenants
Former Tenant
Pros:
The building is nice and well kept. The doormen are truly incredible.
Cons:
Everything in the apartment breaks
Over 4 years ago
The manager thinks he’s gov Cuomo
Former Tenant
Pros:
Staff are good
Cons:
The management is taking Covid restrictions way too far. Only building I’ve seen that restricts elevators to 2 occupants. And the elevators already were a long wait. You can regularly wait 20 minutes for one.
Advice to owner:
Chill on the Covid restrictions.
Over 4 years ago
Mercedes House, a gem
Former Tenant
Pros:
Loved the gym, repairs are done promptly, lucked out and had amazing neighbors
Cons:
Lots of dogs and therefore dog waste outside of the building, not very kid friendly. There is no playroom and the gym limits the times kids are welcome in the pool etc.
Advice to owner:
Add a playroom!