Summarized from anonymous rental reviews on openigloo.
Recent renter feedback for 21 West Street praises the building's prime Manhattan location, spacious high-ceiling apartments, and friendly, attentive doormen and maintenance staff. Laundry facilities on every floor and pet-friendliness add convenience. Many tenants note the building feels safe, with secure package handling and a welcoming atmosphere. However, challenges include occasional noise from street traffic and neighbors, thin walls, outdated windows causing drafts, and limited amenities like a small gym with delayed repairs. Rent increases post-lease renewal and management responsiveness receive mixed reviews, with some tenants frustrated by renewal policies and slow communication. Despite these issues, most renters recommend the building for its community and location.
Reviews (16)
4.88 stars
2 days ago
Lived for 2 years, no complaints
Former Tenant
Pros:
Laundry on every floor, responsive and alert doormen, never lost a package, high ceiling apartments, Deli connected to building
Cons:
Minor issues like- windows did not open, management can get a little sticky
4.5 stars
2 months ago
Lucky to have lived in such a great building
Former Tenant
Pros:
This is a great building to live in and I miss the location, especially the staff! A few of my favorite things about this building: - location, super easy to get anywhere since MTA is so close - the front door men and staff are always so friendly and great to chat with, always welcoming you home, and always letting you know when you have a package - super quiet and never had any issues with noise - dog friendly and great dog parks within walking distance
Cons:
- noise from street and traffic is sometimes hard to deal with - although it never happened to me, elevators stalled a few times from what I heard - amenities are extra $ and a bit lackluster
-- of renters received their security deposits back
It dummy text been reported if this building dummy electronic rent payments.
Open Violations
Only open violations from the last 10 years.
Data last updated 4 days ago.
The average number of violations per unit at 21 West Street is better than the city.
BUILDING AVERAGE:
0.04 violations per unit
NEW YORK CITY AVERAGE:
0.81 violation per unit
Non-hazardous
8
class A
i.e. no peephole on a door, or no street # on the building, unlawful keeping of animals
MOST RECENT:
Sep 10, 2025: § 27-2104 adm code post and maintain a proper sign on wall of entrance story showing the registration number assigned by the department and the address of the building. at public hall, 1st story
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Hazardous
2
class B
i.e. smoke detector issues, inadequate lighting, no lighting for stairways
MOST RECENT:
Aug 14, 2025: § 27-2005 adm code properly repair with similar material the broken or defective fire retardant material at ceiling at public hall, 1st story
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Immediately hazardous
2
class C
i.e. rodents, pest, mold, inadequate heat or hot water, defective building parts
MOST RECENT:
Sep 10, 2025: § 27-2033 adm code post notice, in form approved by the department, stating the name and location of the person designated by the owner to have key to buildings heating system missing at public hall, 1st story
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Missing information/filings
0
class I
Missing or non-compliant with administrative information orders or filings
MOST RECENT:
No violation found...
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Property Owners and Associates
R
Rose Property Mgmt Grp LLC
3.8(309)
Corporate Owner•
122 Properties•7697 Units
Litigation History: Yes
Evictions: 91
W
Wilson Acosta
4.1(16)
Agent•
1 Property•293 Units
Litigation History: No
Evictions: 0
A
Amy Rose
4.3(27)
Top Rated•
Head Officer•
2 Properties•700 Units
Litigation History: No
Evictions: 2
C
Constantin Ilis
4.1(16)
Site Manager•
1 Property•293 Units
Litigation History: No
Evictions: 0
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