5 Spring Street,

Manhattan, NY 10012

Great location and newly renovated units

mice, cockroaches, smells, maintenance issues

Good location. Super is nice and responsive, but he maintains many buildings and can be unreliable (cancels or no shows, says he’ll fix a thing on a certain day but doesn’t come prepared to fix it or their company card doesn’t work for supplies and says he has to come back, etc) so the issues that have been resolved (many haven’t) take at least a few weeks.

Premium rent. More maintenance issues than everywhere I’ve lived in the last 20 years combined. Management doesn’t respond to tickets in management portal. Major habitability issues unresolved months into lease (flooding, no heat for weeks and when they fixed that they never set it high enough to meet NYC housing requirements, broken appliances, etc). Music from the bar downstairs is way above legal levels, especially loud 12-3 am on Friday/Saturday and random other days you would expect quiet like Mon/Tues, and the patio noise can get very loud. Smoking in the building despite it being forbidden in lease. Cockroaches because the porter doesn’t clean and only empties trash once a week — the tiny trash room is always full and people dump trash everywhere, and the hallways are always dirty / never been cleaned. A lot of the work in the building appears to have been done improperly. Brick is improperly maintained and crumbling. Many people have told me to sue for constructive eviction and move — to quote a friend “those are subletting in a warehouse problems, not $4500 a month for a tiny studio problems”

You need a live-in maintenance person because nothing is being handled or addressed. Rent is outrageous relative to what you’re getting, it is way cheaper for you to maintain the building better than to keep churning tenants.