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Review Summary for Herald Towers
Summarized from anonymous rental reviews on openigloo.
Recent tenant reviews for 50 West 34 Street highlight the building's prime location and numerous amenities. Residents appreciate the convenience of living near subways and the responsive maintenance team. However,concerns include noisy surroundings, slow management responses, occasional pest issues, and varying water pressure. Some renters suggest improved communication with management, especially regarding rent increases and maintenance efficiency. Despite these drawbacks, the building's amenities, central location, and generally positive tenant interactions make it a desirable option for those seeking a vibrant city living experience.
The average number of violations per unit at 50 West 34 Street is better than the city.
Non-hazardous
18
class A
i.e. no peephole on a door, or no street # on the building, unlawful keeping of animals
MOST RECENT:
Jan 25, 2025: § 27-2005 adm code properly repair with similar material the broken or defective wood base board at south wall in the kitchen located at apt 11a7, 11th story, 1st apartment from west at north
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Hazardous
28
class B
i.e. smoke detector issues, inadequate lighting, no lighting for stairways
MOST RECENT:
Sep 29, 2023: § 27-2005 hmc: properly repair or replace the broken or defective base cabinet at sink in the kitchen located at apt 11a13, 11th story, 1st apartment from east at south , section at northeast
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Immediately hazardous
6
class C
i.e. rodents, pest, mold, inadequate heat or hot water, defective building parts
MOST RECENT:
Jan 25, 2025: § 27-2031 adm code provide hot water at all hot water fixtures in the entire apartment located at apt 11a7, 11th story, 1st apartment from west at north
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Missing information/filings
1
class I
Missing or non-compliant with administrative information orders or filings
MOST RECENT:
Nov 22, 2024: §27-2107 adm code owner failed to file a valid registration statement with the department as required by adm code §27-2097 and is therefore subject to civil penalties, prohibited from certifying violations, and denied the right to recover possession of premises for nonpayment of rent until a valid registration statement is filed.
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Property Owners and Associates
H
Herald Towers
3.7(55)
Lessee•
Owner•
Corporate Owner•
Agent•
1 Property•690 Units
Litigation History: Yes
Evictions: 15
N
Neal Gitlitz
3.7(55)
Site Manager•
1 Property•690 Units
Litigation History: Yes
Evictions: 13
J
Joseph Jerome
3.7(55)
Head Officer•
1 Property•690 Units
Litigation History: Yes
Evictions: 13
Frequently Asked Questions
Renter Q&A
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Building Ratings
Cleanliness
Garbage Management
Heat
Neighbors
Noise Levels
Owner Responsiveness
Pest Control
Water Pressure
Renter Recommendations
--% of renters recommend this building
--% of renters approve of this owner
Rents and Deposits
-- of renters received their security deposits back
It HAS NOT been reported if this building accepts electronic rent payments.
Reviews (55)
3.5 stars
2 minutes ago
good starter apartment in nyc
Former Tenant
Pros:
lots of amenities, building responsive to maintenance requests
Cons:
hot water issues when first moving in, building is a bit old
4 stars
2 days ago
HERALD TOWERS Review
Former Tenant
Pros:
location, location, location
Cons:
Apartments are small and management is not the best, they tend to be rude
Advice to owner:
Management needs supervision
4 stars
1 month ago
Convenient but low quality of life
Former Tenant
Pros:
Very conveniently located. You have 8 subway lines right next to the building and penn station is a 8ish minute walk away. Lots of grocery store options and lots of food options.
Cons:
No sense of community, you never really see your neighbors. It's also very loud and touristy outside since it's right next to the empire state building so it doesn't feel very homey. I think it's good if you're a student but bad for long term living.
Advice to owner:
Please stop turning the heat/ac off before the weather fully changes.
2.5 stars
1 month ago
Small and maintenance non existent
Former Tenant
Pros:
Location location location
Cons:
Water, Size, Maintenance
Advice to owner:
Make the tenentshappy
4.5 stars
3 months ago
Amazing building in prime location
Former Tenant
Pros:
Right near subway, amazing management team and you have all amenities in building which is included in rent
Cons:
The price increase once lease was up was crazy + very loud outside noise if you’re on a lower floor
Advice to owner:
Rent increase needs to be fixed
4 stars
4 months ago
Its not bad
Former Tenant
Pros:
You're close to everything transit wise. Being in a central location makes it easy to get around. They also use an app for rent payments.
Cons:
I think the situation depends if you have roommates or not. I have a crazy roommate which makes life difficult. They also aren't responsive for issues like the laundry room (dryers and washers being down etc). Recently the hot water has been cut off randomly due to numerous pipe issues in the last couple of months.
3.12 stars
4 months ago
Management is very unresponsive
Former Tenant
Pros:
Convenient location for me
Cons:
Cockroaches are a problem and management is very unreaponsivr
3.12 stars
5 months ago
Good for short term
Former Tenant
Pros:
Location is unbeatable and free gym/rooftop views
Cons:
Noise levels, small rooms, bugs
3.88 stars
5 months ago
Good location and lounge
Former Tenant
Pros:
Location is super convenient, Good amenities
Cons:
Noise from streets and lack of natural lighting
4.88 stars
6 months ago
Large apt. building
Former Tenant
Pros:
- Common area is nice _ Gym is nice to have
Cons:
- Big building so feel like something management doesn't remember what you need
3.62 stars
7 months ago
Low-end Student Housing
Former Tenant
Pros:
It's very central and right over the subway station
Cons:
The building is showing its age and its residents are primarily students sharing an apartment
2.75 stars
8 months ago
Herald Towere Review
Former Tenant
Pros:
Luxury building, nice amenities, clean
Cons:
central AC is very weak, the building management are super rude, never accommodating, and extremely bureaucratic.
Advice to owner:
Focus on keeping tenants happy
4.25 stars
9 months ago
Herald Towers Review
Former Tenant
Pros:
Beautiful facilities with gym, rooftop, in building laundry, etc.
Cons:
Bad ventilation within the rooms. Bathroom had no vents causing mold to grow.
4 stars
9 months ago
Great location, decent layout
Former Tenant
Pros:
Great amenities (gym, lounge) Decent furnishing
Cons:
Slightly old feeling Small apartments and rooms
3.12 stars
11 months ago
Decent but overpriced
Former Tenant
Pros:
Conveniently next to the BDFM Nice lounge and gym
Cons:
Very thin walls and loud neighbors Rude maintenance workers
Advice to owner:
For the price it should feel more like a luxury building
4 stars
Over 1 year ago
Herald Towers at 34th St
Former Tenant
Pros:
amenities - gym, laundry in building, social events, rooftops, lounge area
Cons:
some floors have a very outdated aesthetic, mustard yellow and old carpets. leaky tubs. if you have a flex room, poor heat/ac control
3.5 stars
Over 1 year ago
Overall a good older building, but in a very loud area
Former Tenant
Pros:
Compared to a lot of buildings in the city, this building is pretty good. I've lived here for 2 years and had close to 0 issues with bugs, heat, water. Doormen are all friendly and the security in general is great (they stop people that they don't recognize, ask them where they're going, etc). Package room is organized (haven't had any missing packages)! Super central location with the subway station literally right downstairs. Building has fun events and giveaways for residents here and there. Gym isn't an Equinox but has a good amount of equipment for those who like to workout (I personally loved loved loved the Peloton bikes). Rooftop lounge is a gem, only wish they weren't so strict about who/how many people you could bring up there.
Cons:
Even though there were close to 0 issues, there were still ~some~ issues (very few) here and there. I came across dirty brown water that ran in my faucet just once, but it went away after about 30 seconds. Heat never had issues. Bugs - I only started to see some drain flies coming out from my shower drain recently, but quickly killed them by pouring boiling water down and they haven't come back since.
Building management is a pain if you ever need to contact them, they're super slow. I would recommend going down to the actual management office to talk to them face-to-face if you ever need anything done. However, don't expect to come across David (the property manager) at first visit. He is the ~only~ property manager that works for the ENTIRE building, so as you can imagine: he is often booked or busy. It's difficult to see him without an appointment or waiting really long. I would recommend getting his personal phone number (if he gives it to you) and texting him when you need things. He'll reply much faster.
Besides building management, the area/neighborhood of this building is SUPER loud. Beware. Constant honking, screaming, bottles breaking, and sirens 24/7. Literally 24/7. But it is a nice reminder that you are indeed living in the best city in the world.
Laundry room is sometimes a little annoying and can be hard to find working machines, but it gets the job done. It's expensive, but that's what you get for living in the middle of the city and for convenience. It's $3.50 for a wash, and $3.25 for a dry as of Oct 2023.
Advice to owner:
Please hire more Davids (property managers) so that residents can get their questions answered and problems solved faster!
3.88 stars
Over 1 year ago
Herald Square building
Former Tenant
Pros:
Lovely lounge with great views of the city
Cons:
Busy area which is hard to feel truly relaxed
Advice to owner:
N/a
2.75 stars
Over 1 year ago
Only rent for location convenience
Former Tenant
Pros:
Convenient access to subway lines and ktown
Cons:
Management is not good at responding to emails and barely does anything with phone calls
5 stars
Over 1 year ago
Herald tower review
Former Tenant
Pros:
Repare of appliances was always fast
Cons:
The space felt tight
Advice to owner:
Always keep AC on lowest temp during summer
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