40 West 86 Street,

Manhattan, NY 10024

Building staff, location and the apartments have a lot of light.

1. They jack up your rent YoY and don't improve or upgrade anything in the building! Poor management company Rudin, with extremely inadequate communication and a laissez-faire attitude toward tenant issues. There's zero accountability; it takes over two weeks to get a new vendor approved, and they discriminate against small businesses. They don't invest in fixing the building; instead, they just put band-aids on everything.

2. There's no insulation between apartments, so you can literally hear every step taken and every word spoken by your neighbors. The management company fails to correct this issue and enforce the 80% rug coverage as per the lease.

3. The building is under non stop construction, because they have such a high tenant turnover rate. Thus causing the water to be turned off all day numerous times each quarter. Also a lot dust and noise from the construction.

4. Rusty water stains everything: the tub, sink, shower curtain, counter tops and toilet.

5. The elevator breaks multiple times each month and is by far the slowest elevator.

Hire someone with expertise in managing business operations and establishing efficient, repeatable processes. Implement technology to enhance efficiency and improve the user experience. Avoid implementing quick fixes like the Alfred app, as it can further isolate processes and hinder effective communication. Do something for the building tenants, as the perceived value of your buildings is only deteriorating, and so is your reputation.