Great location, ok management
Pros
Location and views
Cons
Management and maintenance
New management team coupled with owners commercial RE losses destroyed bldg
Pros
Location is the only positive. This wasn’t always the case. When we first moved in in 2019 there was a sense of community here. The doormen, the porters and even the management under previous management team was responsive.
Cons
The building has undergone a transformation and it’s not a good one. The Rudin family, who were very community minded have their younger relatives, running things now. Although, some say it was the losses they faced since COVID in their large commercial RE holdings that drove the major changes. In any event, they have systematically gone apartment by apartment and if they were rent stabilized, they gut them after the tenants leave and raise them to an exorbitant market rate rent. There was a major change two years ago, when the new people came in and the staff was told that the tenants were not their friends and could not come into the tenants apartments any longer. You can no longer ask staff to fix something without going through an app, if you can believe that! You can’t even have somebody come in and move furniture around or just paint without going through the app and using only their vendors. I’d wager they get a cut. As an example, if you want to hire a painter who is not on their app they make it impossible to hire by imposing an adhesion contract requiring the contractor to have absurd indemnity coverage extending to even after the job is complete. I could not in good conscience advise any client of mine to sign that. They also now are promoting a credit card for tenants. Another money-making scheme. This used to be a very friendly building where everyone knew each other and helped one another out. Now they’re forcing people out by jacking up rents, ending 2 yr leases and eliminating the very few remaining subsidized apts. You used to be able to reach a real person on the phone to let them know if you had an issue that needed to be immediately addressed. That ended with the new administration who are impossible to reach by phone anymore.The noise level from the ongoing construction, which is constant, is unbearable. Management, even when they’re approached to see how much longer construction (on multiple floors simultaneously for many months) could possibly last just shrug their shoulders. This includes the live-in super. Simply put you are charged exorbitant rents, and treated like you don’t belong here, like you’re intruders. I know this is a familiar story, but it’s just sad to witness. What once had been known as a “good building” has nothing to offer.
Advice to the owners
Wake up to the reality and find a social conscience
