Nice and normal New York apartment building 2018
Pros
Nicest super. He would personally take everybody's trash from their apartment door for them. Responsive management. Our apartment was pest-free, although I believe some units had some bugs. Hallway and lobby were clean. Two locking front doors. We had a package thief, but it was probably a resident. Very quiet building. Great location. Not a luxury building, not a dump. Moved away for personal reasons.
Cons
There were some roaches in the building, not our apartment. Not sure about the severity. Services were being offered regularly by management to deal with the problem. Basement (laundry room) is dirty/cluttered and there were cats that were allowed to roam around down there. I didn't mind (cute cats were a plus actually) but some people might find it unappealing. This was years ago - around 2018.
Advice to the owners
I hope you keep up the good work.
No major complaints
Pros
Management is taking steps to improve the building—painting common hallways, updating chandeliers, our kitchen is fairly recently renovated
Cons
Super can be a bit hard to get ahold of. Occasional water issues where there’s no water or hot water for ~8 hrs with advance notice for maintenance. Moved fairly recently so still yet to see how big an issue this is long-term
Advice to the owners
Don’t force out good tenants with steep rent increases