Summarized from anonymous rental reviews on openigloo.
Recent reviews of 245 East 40 Street highlight its convenient midtown location, spacious apartments, and extensive amenities including gym, pool, rooftop, and resident lounges. Tenants praise the friendly doormen, responsive maintenance, and overall building cleanliness. However, persistent issues with elevator reliability and wait times are a major drawback, alongside occasional pest control concerns. Rent hikes and lease renewal processes have caused dissatisfaction for some residents. Noise levels vary, with some complaints about street and neighbor noise in certain units. While the building appeals to young professionals, some find it noisy or outdated inside. Overall, it's a well-managed building but elevator upgrades and better tenant communication would enhance satisfaction.
Reviews (20)
4.25 stars
4 months ago
Good first stop in the city
Former Tenant
Pros:
Amenities (gym, pool, roof, resident lounges). Convenient location to walk to offices in midtown. Very safe neighborhood.
Cons:
Raised rent by 12% from year 1 to year 2. July utilities doubled from June utilities.
4.38 stars
9 months ago
Feels like I am living in a dorm, but overall it is a nice building.
Former Tenant
Pros:
I like all of the amenities and the responsiveness of management when there is an issue.
-- of renters received their security deposits back
It dummy text been reported if this building dummy electronic rent payments.
Open Violations
Only open violations from the last 10 years.
Data last updated 2 days ago.
The average number of violations per unit at 245 East 40 Street is better than the city.
BUILDING AVERAGE:
0.01 violations per unit
NEW YORK CITY AVERAGE:
0.81 violation per unit
Non-hazardous
3
class A
i.e. no peephole on a door, or no street # on the building, unlawful keeping of animals
MOST RECENT:
Oct 22, 2025: § 27-2017.3 hmc: trace and repair the source and abate the visible mold condition... less than 10 sqft at south wall in the 3rd room from east located at apt 6f, 6th story, 1st apartment from east at south
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Hazardous
0
class B
i.e. smoke detector issues, inadequate lighting, no lighting for stairways
MOST RECENT:
No violation found...
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Immediately hazardous
2
class C
i.e. rodents, pest, mold, inadequate heat or hot water, defective building parts
MOST RECENT:
Sep 30, 2025: hmc adm code: § 27-2017.4 abate the infestation consisting of mice in the entire apartment located at apt 5e, 5th story, 2nd apartment from north at east
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Missing information/filings
0
class I
Missing or non-compliant with administrative information orders or filings
MOST RECENT:
No violation found...
Show all
Property Owners and Associates
E
Equity Residential Management, LLC
4.2(312)
Corporate Owner•
24 Properties•5289 Units
Litigation History: Yes
Evictions: 80
T
Tatiana Bond
4.1(31)
Officer•
1 Property•269 Units
Litigation History: Yes
Evictions: 3
W
Wayne Ngai
4.1(31)
Head Officer•
1 Property•269 Units
Litigation History: Yes
Evictions: 4
J
Jon Strauss
4.1(31)
Agent•
1 Property•269 Units
Litigation History: Yes
Evictions: 4
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