121 East 97 Street,

Manhattan, NY 10029

Unfortunate because the apartments that are Reno’d are nice and location is great.

However, the management company is awful, unresponsive and rude. Pest control does nothing and there are constantly mice and roaches no matter how clean you are. The hallways are disgusting and not clean, and the roof pours water into the stairwell when it rains hard. AVOID IT!

Actually manage the property? Be more attentive to tenant issues and PESTS

The super was usually very kind and helpful. He was very clean with the maintenance of trash and the hallway was always clean and swept and smelled good and so it is maintained regularly. During my first holiday there was holiday decor before the switch over to new management. Another major pro living here was the proximity to everything but A lot of things are expensive I remember I was charged four dollars to add oat milk into my coffee.

The buzzer did not work and I couldn’t set up my phone for the buzzer to work because it only needed a New York number which I found to be ridiculous because most people who live in New York are transplants and don’t have a New York number. IT took FOREVER to get in contact with Rialto management which I found to be ridiculous! There is a considerable amount of back-and-forth to get anywhere to get anything done over email you would have to contact them through the phone call sometimes they wouldn’t even return to you through email or phone. The heating was not properly distributed in this apartment.

make sure you’re getting email notifications on your vacation yacht so you respond to people within an adequate sensible timeframe. Before you implement a online service to pay rent make sure it actually works, make sure your website is user-friendly, and make sure your property managers are actually managing the properly efficiently through responding in an adequate amount of time.