Summarized from anonymous rental reviews on openigloo.
Tenant reviews for 28 Sickles Street reveal a building with a strong, welcoming local community and spacious, well-sized apartments, some with recent renovations and attractive courtyards. However, persistent issues with pest infestations (especially mice and roaches), unreliable heating, low water pressure, and occasional plumbing problems significantly impact living quality. Noise levels vary, with some reports of loud neighbors and street noise. Many renters criticize poor management responsiveness, rude staff, inadequate communication, and unresolved safety concerns like package thefts and drug use in common areas. Despite a few positive aspects like rent stabilization and updated fixtures, overall management and maintenance shortcomings detract from tenant satisfaction.
Reviews (6)
1.88 stars
Over 1 year ago
nice neighborhood, poor management
Former Tenant
Pros:
The local community is strong - the area is very accepting & familiar for individuals from Spanish-speaking communities. Lots of local options for Dominican produce & food. There is a lovely garden in the courtyard that is well-maintained.
Cons:
There is a mice problem, the water pressure is criminally low (seriously it takes twice as long to get shampoo out of hair) & the heating system is very outdated meaning at any given moment you will be too cold or too hot, there is no nuance. Every tenant facing representative I spoke to from Ventura was notably rude & showed very poor comprehension skills; this is particularly unsettling as a woman dealing with a company seemingly run largely by men. Their legal director is either incompetent or purposefully malicious (and quite bad at hiding it). Additionally the trash collection area is quite a walk (and many stairs) away from the units though I guess there is not much that can be done in that particular regard. I faced package thefts & smelled marijuana in the hallways often.
Advice to owner:
Enhance your public image, the company's website is inaccessible at this time & there is very little public information on your work & contact (no website, LinkedIn, Instagram) which appears quite sketchy. Additionally consider training or re-training some of your tenant facing representatives in communication & tech literacy. Consider re-evaluating your workforce to include more (or any) women & other diverse voices. Please upgrade your heating & water systems. Lastly, please never let go of that garden it is quite lovely & one of the best things about this property.
2.25 stars
Over 2 years ago
No heat in apartment, issues with hot water, mice infestation
Former Tenant
Pros:
Easy to access Rent stabilized
Cons:
Mice infested apartment No heat for several months Issues with plumbing -- including scalding hot water, dirty/brown water coming out of pipes randomly, rusty pipes that collect rust if pipes are not used for a while Rude legal administrator, and unresponsive Landlord
Advice to owner:
Do better with maintaining the facilities and fixing violations promptly
Building Ratings
Cleanliness
Garbage Management
Heat
Neighbors
Noise Levels
Owner Responsiveness
Pest Control
Water Pressure
Rents and Deposits
-- of renters received their security deposits back
It dummy text been reported if this building dummy electronic rent payments.
Open Violations
Only open violations from the last 10 years.
Data last updated 5 days ago.
The average number of violations per unit at 28 Sickles Street is better than the city.
BUILDING AVERAGE:
0.24 violations per unit
NEW YORK CITY AVERAGE:
0.81 violation per unit
Non-hazardous
2
class A
i.e. no peephole on a door, or no street # on the building, unlawful keeping of animals
MOST RECENT:
Dec 24, 2023: § 27-2005 adm code properly repair with similar material the broken or defective wooden floor in the 1st room from east at south located at apt d19, 4th story, 1st apartment from west at north
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Hazardous
11
class B
i.e. smoke detector issues, inadequate lighting, no lighting for stairways
MOST RECENT:
Nov 09, 2025: § 27-2005 adm code repair the broken or defective plastered surfaces and paint in a uniform color north & south walls in the 3rd room from east located at apt unitc, 1st story, 1st apartment from south at west
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Immediately hazardous
12
class C
i.e. rodents, pest, mold, inadequate heat or hot water, defective building parts
MOST RECENT:
Nov 09, 2025: hmc adm code: § 27-2017.4 abate the infestation consisting of mice in the entire apartment located at apt unitc, 1st story, 1st apartment from south at west
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Missing information/filings
0
class I
Missing or non-compliant with administrative information orders or filings
MOST RECENT:
No violation found...
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Property Owners and Associates
G
Gustavo Moran
3.1(53)
Agent•
25 Properties•901 Units
Litigation History: Yes
Evictions: 20
M
Marcos Soto
2.9(6)
Site Manager•
1 Property•104 Units
Litigation History: Yes
Evictions: 3
K
Kavi Sukhram
2.9(6)
Officer•
1 Property•104 Units
Litigation History: Yes
Evictions: 3
I
Inwood Ventura Associates LLC
2.9(6)
Corporate Owner•
1 Property•104 Units
Litigation History: Yes
Evictions: 3
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