1309 5 Ave,

Manhattan, NY 10029

Recently remodeled buildings New exterior renovations improved heating / cooling somewhat Most units have balconies New gym is enough to get the job done Laundry room app lets you see available machines (in theory)

Low quality “flipper” caliber fixtures and finishes in the newly renovated units. Eg peel and stick vinyl faux gray wood flooring. Despite exterior insulation, the buildings are sweltering in the summer and freezing in the winter. Last winter I struggled to get above 65° Gym is small and people are so rude and inconsiderate Laundry room is constantly filthy. Room is shared between both buildings (2x 35 floors = 500+ units sharing the laundry room) The building mgmt was a complete joke. Alexandra and Carol had no idea what they were doing. Totally disorganized. Completely non-responsive to tenant issues. Building maintenance was incompetent and repairs needed to be re-done multiple times The lobby ceiling is constantly leaking — even after months of construction Some of the long-term rent-stabilized tenants are aggressive toward the market rate tenants

Fire everyone and start over.

conveniently located near the park

heat never worked, constant construction, terrible building management, would never live here again never got a week of peace each day was new

Stop being reactive and try being proactive

Utilities included in rent, amenities (gym, lounge, community events), location (being right by Central Park and by the 2/3 and 6 lines), employees and maintenance super friendly

Management absolutely sucks at responding to emails (you need to go the office in-person to get anything done), security guards don't do anything (but are kind!)

Please be better about responding to your tenants. It can be extremely frustrating when trying to get things processed.

The views, location

The construction that has been going on since one year & was suppose to last only for several months. When we signed our lease we were promised a gym, business area, bike racks, & all sorts of amenities. We moved out & the building has yet to have these amenities open to the residents. The elevators are finally fixed after one year. We moved out since the water shut downs, leaks, roaches, mold. The residents fighting, carrying weapons, pit bulls fighting in the hallways, NO HEAT during the winter months, spent the entire winter calling 311. Unsanitary conditions for the amount of rent they ask for. It’s not safe for any persons besides African American or Hispanic. Love everyone but we did not feel welcome here.

Please clean up your apartments, stop using poor quality materials. Visit the site & see for yourself. Have a stay inside your apartments. Upgrade security, stop deceiving new residents, The construction should not have happen with people living inside the building. Too many electrical FIRES!!!! Yes FIRE caused by negligence.

Terrific location, great neighborhood, fairly quiet

Slow response times, construction can be incessant at times

Keep tenants in the loop more

Neighbors are friendly, nice location and the views are great.

They are currently doing construction on the building so the elevators are constantly not working, the water has to be shut off about 2x a month from 10a-4p.

Maintenance of the elevators.

Inexpensive, great views, close to park and multiple train routs

Elevators, elevators, elevators -- broke down regularly

Secure lockers for packages. Location. Neighbors.

Very slow responses to any issues

Be more responsive when issues arrive.

Good views, nice location next to the park, reasonable rent, friendly neighbors

Water shut downs for a few hours almost every week for constant ongoing "maintenance emergencies". They're updating the elevators, which takes around 6 months per elevator, leaving a 35 floor building with only 2 functioning elevators.

Limit the number of construction projects going on at one time

Great Views Elevation Nice staff Reasonable rent rates Great location Quiet Safe Clean Friendly community Storage in building

Slow maintenance service Mail carrier and delivery issues Ocasional smoke odor

More promptness when it comes dealing with issues and maintenance service.

On the corner of Central Park.

Over time we started to get little wood shavings falling down from our ceiling right above the front door, we hypothesized that a mouse was eating it’s way through the wall. This then led to an exterminator informing us “there’s a mouse highway above our door” that comes form the trash room in the basement and goes into the rest of the building. Eventually the mice succeeded and ate through a hole behind the dishwasher. For a few weeks I’d see on average about 5 mice a day, and they ate through all my Neoguri noodle packets 😔 we ended up borrowing a friends’ cat, Sherman, an excellent mouse hunter despite being a very fat cat. He slayed about 5 mice, and eventually I also set up live humane traps. Since we couldn’t “do the job” anytime I caught a mouse, I’d wrap it up in a plastic bag and let it go outside as we lived on the corner of Central Park. Oh then the next month, I had roaches flying down from above the kitchen cabinets. The more Raid you sprayed, the more they came. Plumbers discovered a huge pipe leak that created the perfect conditions for the dynamic duo of roaches and mice (not to mention black mould), so after tearing a massive hole in the wall, a swarm of roaches 🪳 had been let loose into the apartment. They tried to fix the pipe but the metal, being nearly a 100 year old building, would disintegrate at the touch. They did me a solid, filmed the situation. Sent it off to our landlords. Terminated the lease and didn’t pay our final month of rent. Got the **** out of there. Happy to provide any photos & videos. After those 4 months last year, I still jump at the sight of any movement, love having mouse PTSD.

Don’t be such a dick. Repair your building like ACTUALLY repair it. None of this bandaid solution.

THE VIEW (oh lord, I lived on the top floor and my balcony overlooked Central Park, Harlem, and the UWS), the neighbors were all amazing and had lived there for years and took care of each other, super accessible to the rest of NY (close to the 6, right across the street from Central Park, and right next to major bus routes), the seamless game is STRONG

The building went through major renovations the last few months that I lived there... this was a plus and minus. The purpose of the renovations was to cause enough change to apartments so the building could get rid of rent control (most of the people I lived around were amazing and had lived there for years) - the other side of this was that the place looks super new and modern. Also, the elevators tend to go out of service on occasion (bad, when you live on the 35th floor)... one time all went out and I had to walk up 35 floors

All in all, I actually liked living here. I only moved to be closer to work and friends