Summarized from anonymous rental reviews on openigloo.
Recent tenant reviews highlight the building's convenient location, good garbage management, and friendly staff. Positive aspects include spacious apartments, proximity to amenities, and some desirable facilities like the pool and gym. However, common concerns revolve around maintenance issues like thin walls, pest problems, and management responsiveness. Renters also mentioned noise disturbances and difficulties in dealing with the leasing office. Suggestions for improvement include enhancing maintenance efficiency, addressing noise insulation, and enhancing management communication. Despite some drawbacks, the building's overall appeal lies in its community feel and pleasant surroundings, making it suitable for many renters.
Reviews (18)
4.75 stars
5 months ago
Clean and big apartments
Former Tenant
Pros:
Big apartments, friendly and welcoming staff, clean premises, great location
Cons:
Apartment wasn’t cleaned before move in. The paint on the walls and some of the closet door and stuff is bit old and just painted over without too much effort. Elevators are been replaced which is causing a lot of delay for people to go up or down
4.25 stars
7 months ago
Great for families
Former Tenant
Pros:
Being in a large apartment complex, you get all the amenities! The tenants are all really nice, the pool is great for the summer, and you are next to everything you need (food, errands, and exercise). There’s a maintenance team and they are somewhat responsive.
Cons:
Lots of families and pets. Not a bad thing, but screaming kids and the smell of dog pee isn’t great every time you leave your apartment.
-- of renters received their security deposits back
It dummy text been reported if this building dummy electronic rent payments.
Open Violations
Only open violations from the last 10 years.
Data last updated 2 days ago.
The average number of violations per unit at 395 South End Avenue is better than the city.
BUILDING AVERAGE:
Less than 0.01 violations per unit
NEW YORK CITY AVERAGE:
0.81 violation per unit
Non-hazardous
0
class A
i.e. no peephole on a door, or no street # on the building, unlawful keeping of animals
MOST RECENT:
No violation found...
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Hazardous
1
class B
i.e. smoke detector issues, inadequate lighting, no lighting for stairways
MOST RECENT:
Apr 04, 2018: § 27-2005 hmc:trace and repair the source and abate the nuisance consisting of mold ... at ceiling (approx 1 sq ft) in the bathroom located at apt 19k, 18th story, 1st apartment from west at north
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Immediately hazardous
3
class C
i.e. rodents, pest, mold, inadequate heat or hot water, defective building parts
MOST RECENT:
Oct 15, 2025: § 27-2005, 27-2007, 27-2041.1 hmc, §238, § 309; § 107 (2) ( c) mdl and 28 rcny §25-171: replace or repair the self-closing doors that is missing or defective latchset at compactor door at public hall, 2nd story
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Missing information/filings
0
class I
Missing or non-compliant with administrative information orders or filings
MOST RECENT:
No violation found...
Show all
Property Owners and Associates
G
Gateway Residential Management LLC
4(71)
Corporate Owner•
6 Properties•1712 Units
Litigation History: Yes
Evictions: 38
P
Phillip Wischerth
4(71)
Officer•
6 Properties•1712 Units
Litigation History: Yes
Evictions: 37
G
Gregory Tumminia
4(71)
Head Officer•
6 Properties•1712 Units
Litigation History: Yes
Evictions: 37
F
Frederick Lichtenstein
4(18)
Agent•
1 Property•447 Units
Litigation History: Yes
Evictions: 10
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