Gotham West at 550 West 45 Street,

Manhattan, NY 10036

Rooftop views, space

Management (and often the doormen) are extremely rude and will not work with you on things like move-in times, deliveries, etc., walls are very thin, amenities fob never worked (despite the hefty amenities fee), multiple arbitrary deductions from security deposit

Treat your tenants with more respect and consideration

Amazing resident enrichment programs, generally great doormen and staff, pet friendly, clean premises, feels safe, free commuter shuttle

Plumbing and ventilation can be an issue, one or two surly doormen, can get cold and dry in winter

Fire Eddie

Clean modern and well maintained apartments. Great value for the cost.

The location is rough and the congestion from the Lincoln Tunnel can be really awful during rush hour and it generates a ton of noise pollution from honking.

rooftop, amenities overall, nice layout very luxurious

onces you move in management will take forever to get back to you about any problem. they fix everything within one day is super fast.

take care of ypur current residents and not only the onces you are trying to close to move in

Rooftop is nice but amenity fee went up. Building staff are mostly nice.

Management ignores any complaints, there’s constantly work being done, fixtures in apartments are cheap. It’s an overpriced mediocre building with unfriendly neighbors & horrible management

Respond to your tenants

Very clean. Big and nice amenities. Very modern look.

Front desk people can be rude.

Hire nicer people

Clean, amenities and lounge area is nice

Water turns brown occasionally

Amenities are affordable, the water pressure is almost too much, the building is generally clean, and finishes are adequate in the units. Maintenance requests are handled quickly and courteously.

The biggest drawback at Gotham West is that the walls between the units are paper thin, so noise is definitely an issue. The air conditioning in the units is not modern and is very loud and energy inefficient (e.g., $300/month power bill during summertime for a 1BR apt. seems a bit high…) Building Management (NOT maintenance)is often slow to respond. Occasionally, management sends emails reminding tenants not to smoke, etc., and the tone of this correspondence very condescending and threatening. Also, the resident manager responds to emails within a few days…sometimes not at all.

Fix the elevators.

nicely managed luxury apartment with good clean amenities that are easy to use

On the overpriced side as for rent and a bit far from midtown

Overall nice apartment and no specific advice to the owner

Ok management, great location, nice amenities, great community activities planned by building

Lots of traffic noise, too many animals and dog poop, aggressive move out process

Switch out animals for more amenities, give renters without animals a rent reduction

Clean and maintained Solid front door staff

Noisy location from traffic

New, modern, responsive team

Location leaves much to be desired

Beautiful amenities, friendly concierge and maintenance. One of the few studio alcoves in midtown with an open kitchen and laundry in unit.

Stay away from the third floor apartments. There is a mentally ill neighbor the building knows about that has lived here for years and is consistently screaming through the day and night. They are well aware of the issue and do not respond to noise and safety complaints. For apartments directly next to this one, it has disrupted sleep and work from home. For a luxury building of this caliber that is unacceptable.

The property owner knows well that they are losing lease renewals due to this disruptive neighbor. There was no warning or heads up given to this issue, and it is heartbreaking to watch unknowing new tenants sign leases to a year of noise.

Lots of community events and excellent service

It’s in midtown

Keep up the great work

The lobby, lounge and recreational facilities are top notch and feel like a high quality hotel ( even though access to lounge/gym etc requires a separate 50$ / month amenity fee ). Great views of the Times Square area from certain units on higher floors. Management company and staff is quite nice.

Terrible location if you want to use the subway - atleast a 20 minute walk to the nearest train station. Building operates a shuttle bus but its only on weekdays and not so frequent anyway. Design of the kitchen isn’t great. Apartment sizes are quite small. Used to charge a 100$ application fee for new tenants.

Increase frequency of shuttle bus and operate it on weekends also.

Good management, very responsive.

Far from subway. Shuttle was infrequent and unreliable.

Building is clean and helpful reception/doormen

You’re just a number ! Leasing team keep changing and increasing rents, unreliable service and would never answer your calls or emails... their only interest is solely to increase and Maximize their profit ! Extremely noisy neighborhood .. stay away from 11 avenue and Gotham west !

Not worth you money !

Frontdesk people are nice, amenities are awesome

1. Walls are too thin. I can hear conversations through walls or front door 2. Leasing office is not nice once youre a tenant. 3. If you need to end the term early, youre screwed. Ask for the rules before hand so that you know what youre getting into. 4. Rooftop is only open for 6 months till 11pm

Thin wall is the biggest problem for me. Contacted leasing office multiple times to quiet down a neighbor but nothing really helped. Add a rating system for office people who work here for them to have a reason to give better service. Later I found out that walls are the problem. I dont knoe if thats fixable. Non office people(Frontdesk and others) are nice though.